Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
You're invited to the Holiday Inn Express in Carthage, Texas! Our accommodations are positioned in East Texas, just minutes away from the Louisiana Border. Corporate travelers will find plenty of nearby businesses during their stay. Our hotel is minutes from Chevron, DCP, Louisiana Pacific, ETMC, Panola College, Sheridan Production, and Tyson Foods. We offer free high-speed internet and copying, printing, and faxing services.
Leisure travelers will enjoy a host of local attractions, including the Texas Country Music Hall of Fame & Tex Ritter Museum, Jim Reeves Memorial, Old County Jail Museum, and lots of shopping on the Town Square. When it comes to hotels in Carthage, TX, you can expect the best amenities and services from the Holiday Inn Express. We strive to meet your expectations with comforts like our sparkling, outdoor swimming pool & spa, a gazebo equipped with picnic space and grills, on-site laundry facilities, and a state-of-the-art Fitness Center. Travelers can wake up and join us every morning at our Breakfast Bar for a good hot breakfast and our delicious, signature cinnamon rolls.
Location
Holiday Inn Express & Suites Carthage by IHG
2295 SE Loop, Carthage, TX
75633, United States
Hours
Reviews
4.0
354 reviews
5 stars
170
4 stars
92
3 stars
36
2 stars
19
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, unclean bathrooms, and general maintenance issues throughout the hotel.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying the selection while others found it lacking in taste and variety.
Facility Condition
Several reviews pointed out that the hotel is in disrepair, with issues such as broken amenities, noise from the highway, and ongoing construction affecting the overall experience.
Customer Service Concerns
There were multiple complaints about poor customer service, particularly regarding management's handling of issues and billing disputes.
- KSKirby SonnierDec 11, 20255.0I have been staying at holiday inn Carthage Tx for a lot of years . The staff and manger there go out there way to make my stay there great . Check in room breakfast all good .
- DDDeeDec 7, 20253.0I had checked in this hotel for a couple days. I have a habit when I go into any hotel to spray it down with Lysol so as I was spraying the bed pillows I had saw a blood stain. I pulled the sheets back and found blood spots on the sheets. I had told the front desk the had someone to come change the sheets for me. I asking if they had another room and she said no.
- BSBobbie SDec 7, 20251.0( The Bag Bus Of Motels )
- AVAGENT VARNELLNov 20, 20255.0The hotel was clean, modern, and easy to check into. We were placed on the second floor next to the elevator, which I thought would be noisy, but it was surprisingly quiet. The bigger issue was highway noise, which woke us up during the night. The air conditioner worked well but seemed to run on a motion sensor—once we were asleep, the room would get warm until someone got up and moved, which was frustrating. There were also several blinking lights in the room from various devices, so bringing a small piece of tape to cover them is on my list for next time. The pool and hot tub were closed for the entire four-night stay, which was disappointing. There was no ice machine on the second floor, but the third floor had one. On the positive side, the second floor did have laundry facilities. Breakfast was decent and well stocked, the pillows were great, and the bed was comfortable. The bathtub faucet was a bit loose, and our key card stopped working after the first day, but the staff was friendly and quickly reprogrammed it. Overall, despite a few inconveniences, I would stay here again.
- XGxi gammaNov 2, 20252.0It's a good place to stay for a few days, but if you're working while you're here just be aware you have to pay for laundry, and i'm not exactly a fan of paying for a washer and dryer separately.
Frequently Asked Questions About Holiday Inn Express & Suites Carthage by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Carthage?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast during the stay?
Yes, the hotel provides a free buffet breakfast including signature cinnamon rolls.
Are pets allowed at the Holiday Inn Express & Suites Carthage?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel, and is there a fee?
Yes, free parking is available for guests at the hotel.
Does the hotel provide fitness facilities?
Yes, there is a free fitness center equipped with elliptical machines, free weights, and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is fully mobility accessible and includes elevators and accessible parking.
Are there enhanced cleaning and safety protocols implemented at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, offers contactless check-in/out, and provides hand sanitizers.
What nearby hotels can guests consider for alternative accommodations?
Nearby hotels include Baymont Inn & Suites Carthage, The Regal Hotel, Western Twelve Oaks Motel, Quality Inn, and Best Western Carthage Inn & Suites.
Are there local attractions near the hotel worth visiting?
Yes, guests can explore the Texas Country Music Hall of Fame & Tex Ritter Museum, Jim Reeves Memorial, Old County Jail Museum, and shop on the Town Square located nearby.
How can guests get to Holiday Inn Express & Suites Carthage using nearby transit options?
Guests can find nearby convenience stores and gas stations such as Bink's Carthage Quick Stop and Panola Pines Travel Plaza, which can assist with directions and travel needs to the hotel.