Best Western Carthage Inn & Suites

4.4
249 reviews

About

Hotel
Located in Carthage,TX, the Best Western Carthage Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Carthage Inn & Suites
2235 SE LOOP, Carthage, TX
75633-3161, United States

Hours

Reviews

4.4
249 reviews
5 stars
173
4 stars
44
3 stars
16
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with housekeeping.

Customer Service

The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals like Jonathan and Andrea.

Comfort

Guests frequently noted the comfort of the beds and the overall pleasant atmosphere of the hotel.

Breakfast Quality

The breakfast offerings were generally well-received, with specific highlights on the variety and quality, though some guests noted occasional shortages.

Maintenance Issues

Several reviews pointed out maintenance problems, including issues with the pool, bathroom fixtures, and appliances.
  • HH
    honakerm
    Nov 15, 2025
    5.0
    Happy with the check-in, and room.
  • VS
    Vic Sir
    Nov 5, 2025
    4.0
    It was okay
  • YH
    Yolonda H
    Jul 27, 2025
    4.0
    I would have gave a 5 but the comforter was stained, had tears and holes in it. The sheets had some stains also. Other than that the hotel is very nice, great customer service at the front desk. They were always very welcoming. The room was very nice and clean. It was quiet there and they have a pond in the back. The breakfast was really good especially the waffle. This location actually served bacon which is the first Best Western I have ever been to that served bacon. I wish all locations served bacon. This is the first hotel that I have ever visited that had a ceiling fan in the room which was very cool. I would definitely would visit this location again.
  • AR
    angela richmond
    Jul 8, 2025
    4.0
    The reason I gave a 4 star review is because on June 28th you all the allow your guests to remain in the pool past 10 pm. They were very noisy.
  • AA
    Ann Anderson
    Jul 6, 2025
    5.0
    We stayed 3 nights in this Best Western! We are in their reward program and have stayed in a lot of Best Westerns! This has been one of the best ones! We are on the bottom floor in a king room and have slept great! It’s quiet and has a ceiling fan that has helped keep it really cold! Jonathan at the front desk is the nicest most accommodating guy we have ever had the pleasure to deal with! He is always standing ready to help or doing something to keep busy! Always speaks to us every time we come and go! Give him a raise! Our son is working here for 6 months so we will be back! Thanks! Jason

Frequently Asked Questions About Best Western Carthage Inn & Suites

Does Best Western Carthage Inn & Suites offer free breakfast?

Yes, free breakfast is available for guests at Best Western Carthage Inn & Suites.

Are pets allowed at Best Western Carthage Inn & Suites?

Yes, pets including dogs are welcome at Best Western Carthage Inn & Suites.