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Holiday Inn Express & Suites Burleson/Ft. Worth by IHG

3.9
(478 reviews)

Business Details

13250 Jake Court, Burleson, TX
76028, United States
(817) 426-0396
https://www.ihg.com/holidayinnexpress/hotels/us/en/burleson/blstx/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express & Suites Burleson/Ft. Worth in Burleson, Texas. Our hotel is near Fort Worth, Texas Christian University (TCU), and has easy access to I-35W.Our hotel is near local attractions and businesses, making it the perfect home base for exploring Burleson and Fort Worth. Enjoy concerts or events at venues such as Dickies Arena, AT&T Stadium, and Globe Life Field. Tour nearby college campuses, including TCU, Texas Wesleyan University, and The University of Texas at Arlington (UTA). Spend a day exploring Fort Worth Stockyards or cities like Waco or Dallas. Relax in our thoughtfully designed, comfortable rooms with modern amenities, including a Keurig coffee maker, microwave, mini fridge, and all-new 55-inch flat-screen TVs. Start your day right with our complimentary breakfast and coffee. Enjoy the convenience of free parking and Wi-Fi and maintain your fitness routine at our 24-hour fitness center. Experience a restful stay in Burleson, Texas.

Location

Holiday Inn Express & Suites Burleson/Ft. Worth by IHG
13250 Jake Court, Burleson, TX
76028, United States

Hours

Reviews

3.9
478 reviews
5 stars
249
4 stars
100
3 stars
43
2 stars
21
1 star
65

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted severe cleanliness problems, including reports of cockroaches, bed bugs, and dirty rooms.

Staff Behavior

Many customers reported rude and unhelpful staff interactions, particularly with management, leading to a negative experience.

Customer Service

There were multiple complaints about poor customer service, including unprofessional responses to issues and lack of accountability.

Mixed Experiences

While some guests praised the cleanliness and friendliness of certain staff members, these positive experiences were overshadowed by the overall negative feedback.
  • JS
    Jeffrey Santillan
    Feb 11, 2026
    1.0
    this hotel was extremely dirty nasty stuff everywhere. staff was very disrespectful aswell!!
  • JR
    Jeimmy Rivera
    Feb 11, 2026
    1.0
    I stayed at this hotel recently, and it was one of the worst experiences I’ve ever had. From the moment I walked in, the staff was extremely unwelcoming and treated me with clear disrespect. The way I was spoken to and looked at made me feel singled out and uncomfortable the entire time. No guest should ever feel judged or unwelcome, but that’s exactly how I felt throughout my stay. On top of that, the hotel itself was absolutely disgusting. The room was dirty when I arrived I saw stained sheets, grimy bathroom surfaces, and trash that clearly hadn’t been properly cleaned. To make matters worse, I saw roaches crawling near the bed and in the bathroom. It was beyond unacceptable and honestly disturbing.Between the filthy conditions and the terrible treatment from staff, this place completely ruined my trip. I would not recommend this hotel to anyone. Save your money and stay somewhere that actually values cleanliness and treats guests with basic respect.
  • MB
    Mariano Byrd
    Feb 11, 2026
    1.0
    Very filthy and dirty
  • KK
    Kimberly
    Feb 11, 2026
    1.0
    This hotel is SO extremly racist. I came with my family and we were expecting a nice welcome but instead we got welcomed with snarky racist comments, Just because we were hispanics. We stayed for 2-3 days to enjoy a good getaway but the owners ruined it for us. They did not make us feel welcome whatsoever they kept making bad comments towards us we felt unseen and unwelcome. This place is such a HORRIBLE place to stay at. Yes it might look nice but the people running it are the absolute worst of the worst. We are in 2026 there’s no need for no more racist commentary. So if you’re planning on staying here book at your own risk because they WILL do the same to you aswell. Don’t always go by what others say it’s not always true. I will not be coming here ever again I hope the owners grow up and realize what they did and said was absolutely disgusting , disrespectful and disgraceful to us people of color.
  • KL
    Kimberly Luna
    Feb 11, 2026
    1.0
    This was one of the worst hotel experiences I’ve ever had. The staff was extremely rude and dismissive when we raised concerns. Instead of taking the situation seriously, they acted like it was an inconvenience to even speak to us. The room was not clean, and we found bed bugs and cockroaches during our stay. We have photos documenting everything. This is completely unacceptable and a serious health concern. No guest should ever have to deal with that mostly when they are with family or friends. Between the lack of cleanliness and the unprofessional behavior from staff, I would not recommend this hotel to anyone. Management seriously needs to address these issues immediately instead of saying “I can’t do anything about it.”

Frequently Asked Questions About Holiday Inn Express & Suites Burleson/Ft. Worth by IHG

Is parking available at Holiday Inn Express & Suites Burleson/Ft. Worth?

Yes, we offer complimentary on-site parking for all our guests.

Is Wi-Fi available at Holiday Inn Express & Suites Burleson/Ft. Worth?

Yes, we offer complimentary high-speed Wi-Fi access throughout the hotel for all guests. Enhanced Wi-Fi is available at nominal charge per day.

Brand Certified Facts from Holiday Inn Express & Suites Burleson/Ft. Worth by IHG

Holiday Inn Express & Suites Burleson/Ft. Worth by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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