NM
Norhan Abd al mageed
Sep 24, 2024
The hotel is clean and comfortable, and the working staff are so helpful and they are so kind 🌹
CG
Cathy Garrett
Sep 1, 2024
Clean room, easy check-in, breakfast was the usual motel hot meal items - scrambled eggs, sausage, waffles, toast, juice, coffee. Would loved pancakes! Booked this motel for the hot tub ... hot tub not available! Please change your advertising to reflect this and don't blame it on corporate!!
I had a bad experience here, mostly because of management/service.
Good: the hotel was clean, and the bed comfortable.
Bad:
Minus 1 star: The windows are thin, which is bad because Texas Ave is very loud - apparently lots of race cars!
Minus 1 star: The A/C sounded like a jet engine when it turned-on.
Minus 2 stars: Management is more concerned about covering their arse rather than customer service and solving problems. My problem was related to Expedia, not the hotel, and the manager (who had no customer orientation at all) was unable to help us reach a win-win solution.
Perfect location for visiting College Station. I was weary due to the lack of reviews and the few there being so high but this place deserves the 5 stars. Breakfast was above and beyond what I expected. The beds and pillows were very comfy. Parking lot is well lit with plenty of spots. Pool and fitness center were closed fyi.