Business Details
About
HotelBest Western Plus
At the Best Western Plus Riata you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Riata will stand out among other hotels in Brownwood,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Riata will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Hours
Reviews
4.3
158 reviews
5 stars
103
4 stars
27
3 stars
10
2 stars
9
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Service
While many guests praised the friendly and accommodating staff, there were notable complaints about the manager's rudeness and poor customer service.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and hotel, although there were isolated reports of bugs and unsanitary conditions.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, but some expressed disappointment with the variety and availability.
Room Comfort
The rooms were often described as comfortable and well-appointed, though some guests reported issues with noise and maintenance.
Reservation Issues
Several customers experienced problems with reservations and billing, leading to frustration and dissatisfaction.
- CBChad Bryant2 days ago5.0Good go stay night 👏
- LHLaChon HicksDec 31, 20255.0Very nice and spacious room. Plenty of parking for cars and busses.
- SMSean MaestasDec 28, 20254.0It is a nice place and they do have a level 2 ev charger
- VVVordomDec 21, 20255.0Pretty great place, breakfast was good
- TPtrent PetersonDec 4, 20251.0I am here in brownwood for work. My company paid for two weeks two rooms. My co worker and I travel constantly so we know how hotels work. We might have dome dirty clothes on the floor or dinner trash still on the table. But we got a call through our company that said we had to leave immediately, that there was vomit and feces all over both of our rooms. My room was pretty well clean when I got back too it. Two little piles of clothes from the past two days and chinese food containers on the desk infront of the TVs. No vomit in either room and no "shit" in any chairs which was what was supposedly why we got kicked out after only three days of our 2 week stay. They will ignore your privacy please sign and be in your room every other day. The manager threatened to call the cops on us if we tried anything assuming we would get violent when she was the one yelling the entire time. Do not stay here. Holiday in down the street is much nicer.
Frequently Asked Questions About Best Western Plus Riata
Does Best Western Plus Riata offer free breakfast to guests?
Yes, Best Western Plus Riata provides free breakfast available for all guests.
Is there a fitness center available at Best Western Plus Riata?
Yes, guests can use the fitness center available at Best Western Plus Riata to keep up with their workout routine.
What are the Wi-Fi availability and internet options at Best Western Plus Riata?
Free internet access is included in all guest rooms at Best Western Plus Riata to ensure you stay connected.
What are the check-in and operating hours of Best Western Plus Riata?
The hotel is open 24 hours daily, accommodating guests any time of the day or night.
Is Best Western Plus Riata a smoke-free property?
Yes, Best Western Plus Riata is a smoke-free property to ensure a clean and healthy environment for all guests.
What amenities can business travelers expect at Best Western Plus Riata?
Business travelers will find spacious work desks and free internet access in all guest rooms to stay productive on the road.
Where is Best Western Plus Riata located?
Best Western Plus Riata is located at 504 W Commerce St., Brownwood, TX 76801, US.
What hotels are nearby Best Western Plus Riata in Brownwood, TX?
Nearby hotels include Country Inn & Suites by Radisson and Holiday Inn Express & Suites Brownwood, offering alternative lodging options close to Best Western Plus Riata.
Are there automotive services close to Best Western Plus Riata?
Yes, automotive services nearby include Brownwood RV, Big Country Ford Lincoln, Firestone Complete Auto Care, and Quick Lane Tire & Auto Center, useful for guests needing vehicle repairs or maintenance.
What local dining options are near Best Western Plus Riata?
Nearby dining includes Underwood's Cafeteria, a barbecue and American restaurant, and Taco Bell for fast Mexican food, providing convenient meal choices for guests.