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About
HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Brownsville Hotel's Location offers Peace and QuietThe southernmost city in Texas, Brownsville is located along the Mexican border and 40 minutes from the Gulf of Mexico. The award-winning Staybridge Suites® Brownsville hotel boasts comfortable accommodations and a quiet and secluded location. The Matamoros International Bridge is nearby, making our all-suite hotel perfect for a quick visit or an extended stay.We also host travelers that work in Maquiladoras A.K.A."maquis". The free Wi-Fi access lets you keep in touch with the office, and the Business Center is there when you need it. Looking for hotels in Brownsville, TX to host your small gathering? We have an elegant boardroom with enough space for up to 12 people.From shopping to dining to beautiful beaches, fun is limitless in Brownsville. The hotel is just north of Matamoros, Mexico, where you can find authentic Mexican food, crafts and unique museums. If travel dates are flexible, plan to come during a holiday event at Gladys Porter Zoo, February's Charro Days Fiesta, Sombrero Festival Mr. Amigo and the new launch of Space X.When it comes to hotels in Brownsville, TX, we have some of the best amenities, including free guest laundry facilities, a Fitness Center and an outdoor pool. Each morning we serve a free breakfast buffet, and on Mon-Wed we have free food, beer and wine. We look forward to welcoming you on your next visit!
Location
Staybridge Suites Brownsville by IHG
2900 Pablo Kisel Blvd, Brownsville, TX
78526, United States
Hours
Reviews
4.2
438 reviews
5 stars
231
4 stars
116
3 stars
49
2 stars
18
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others faced issues with responsiveness and management.
Cleanliness
Concerns about cleanliness were frequent, with reports of dirty rooms, mold, and pests, although some guests noted clean rooms and good housekeeping.
Room Quality
Rooms were described as dated and in need of maintenance, with issues like broken AC units and worn furnishings, but some guests appreciated the spaciousness and comfort.
Breakfast and Amenities
Breakfast received positive feedback for variety and quality, but some guests found the evening social hour lacking in options.
Location
The hotel is well-located near shopping and dining, but traffic congestion was noted as a downside.
- BKBrigid KaufmanNov 21, 20251.0Absolutely terrible customer service when trying to reach the front desk after checking out. I have spent over 9 hours calling the front desk, trying to get a copy of my receipt. When I did finally reach somebody at 11 PM, I was rushed off of the phone, the receipt was never sent to me, and they are screening my calls. If you are a visiting military family, PCSing to the area, or TDY… I highly recommend you find lodging elsewhere. Contacting customer service also did not get us very far. Some of the representatives went above and beyond and tried to contact the location for us as well… They also were unable to make contact.
- AGAndrew GreenNov 1, 20253.0A maybe slightly-below-average IHG property. Rooms were functional but dated. Corrosion/mold in tub area. Cleanliness was marginal. HVAC unit somehow just let outside air blow in between cycles. Breakfast was okay, although the hot-dogs-in-sauce wasn't my cup of tea for breakfast. But overall I would probably stay there again (all the IHG properties in Brownsville seem to be cheaper than Hilton and Marriot properties). The workout room had a (worn) cable machine which was a nice bonus (rare for IHG). The afternoon snacks were a nice gesture! The staff was all welcoming! The sign said housekeeping was once a week but I forgot to put dnd on door two days in a a row and housekeeping made my room up both days, which is cool I guess. Truly a three star experience. Not amazing, not terrible. Oh! And getting out of there at 5pm is difficult b/c the area is so busy. But that's not the hotels' fault. Brownsville's road infrastructure is just wacky.
- OGoscar GonzalezSep 3, 20255.0Nice stay. Recommend
- AMAndrea MorenoAug 19, 20251.0Was greeted okay but once getting into the rooms the door to the other rooms didn’t lock. As a young female and alone, I didn’t feel safe at all. The room didn’t close that separated the kitchen to my bedroom. Couple minutes went by when I almost started to unpack and that’s when I noticed a BIG cockroach. I screamed and felt disgusted just by being in that room. I don’t want to wake up knowing there’s a cockroach on me. Honestly wouldn’t recommend anyone to stay here. The pictures online look okay but when you get there, it’s just not remodeled appropriately. The. Cleanliness just wasn’t 5 starts. Then when trying to cancel my reservation the front desk agent said I had to wait for the manager. Everything was just a NO.
- ATAnnie ThompsonJul 30, 20255.0Bed was amazing!! super clean room! friendly staff! Happy hour???... I'm still happy about it! would absolutely recommend!
Frequently Asked Questions About Staybridge Suites Brownsville by IHG
What time is check-in and check-out at Staybridge Suites Brownsville by IHG?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Staybridge Suites Brownsville offer free breakfast?
Yes, the hotel provides a free breakfast buffet for guests.
Are pets allowed at Staybridge Suites Brownsville?
Yes, dogs are welcome and pets are allowed at the property.
Is there a fitness center available at the hotel?
Yes, a fitness center is available for free, including free weights and a treadmill.
Does Staybridge Suites Brownsville have enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, and offers contactless check-in/check-out.
Is parking available at Staybridge Suites Brownsville?
Yes, parking is available for free at the hotel.
What amenities are provided for business travelers?
The hotel features a business center and an elegant boardroom suitable for small meetings of up to 12 people.
Can guests store their baggage when checking out?
Yes, baggage storage services are offered at the hotel.
What nearby places can guests visit for dining and entertainment?
Guests can visit Kumori Sushi & Teppanyaki for sushi, TheDive bar and pub for drinks, and Barnyard Burger and Bar for American-style burgers.
Are there nearby stores where guests can shop for party supplies or groceries?
Yes, Party City offers party supplies and gifts, and Dollar Tree is available for convenience store items nearby.
Is there a gym nearby if guests want additional fitness options?
Yes, nearby gyms include HOTWORX, Hardknox Strength & Performance, and Crunch Fitness for various fitness and yoga classes.