The Hampton Inn and Suites Brownsville, TX hotel is centrally located to all that our great city of Brownsville has to offer. There are restaurants, shopping centers and The Sunrise Mall, all within walking distance. The hotel is only minutes from Brownsville's major medical centers, the Gladys Porter Zoo, Mexico and the beaches at St. Padre Island.
Sure to please the busy executive or leisure Texas traveler, Brownsville Hampton Inn & Suites hotel guests will enjoy complimentary On the House hot breakfast buffet served daily. Guests will have access to our swimming pool, fitness center, guest laundry facility, meeting rooms and amenity filled guest rooms for comfort and convenience.
We look forward to showing you the best of South Texas.
We love having you here in Texas at the Hampton Inn Brownsville hotel!
Many customers noted that the rooms were clean, but there were significant complaints about issues like bed bugs and dirty bathrooms.
Customer Service
While some staff members received praise for their friendliness, others were criticized for rudeness and unprofessional behavior, particularly the general manager.
Facilities
Guests expressed disappointment with the state of the hotel, mentioning outdated rooms, noise issues, and ongoing renovations that affected their stay.
Breakfast Quality
The breakfast was generally described as standard, but many guests felt it could be improved with more variety.
Reservation Issues
Several reviews highlighted problems with reservations, including cancellations and unexpected charges, leading to frustration among guests.
BM
Brayan Moreno
Jan 6, 2026
5.0
Awesome room service was amazing. Breakfast is really good.
RM
Roberto Rivera Moreno
Jan 5, 2026
5.0
TODO MUY BIEN PERO EL DESAYUNO BUFFET EXCELENTE.
Y PRECIO ACCESIBLE.
KS
Keven stevens
Dec 28, 2025
1.0
I wanted to go to bed, but Hilton thought otherwise. We booked our room on the way. And when we get here, apparently there is two reservations. Now they want to charge us the whole hotel fee and we can't cancel it
ML
Martha Leal
Dec 16, 2025
4.0
It was an overnight stay, the lady at the counter was helpful and professional; the room was clean, the beds were comfortable but the pillows super soft (not my kind or favorite). Even though the bathroom was clean the drain in the sink was not working properly it was stuck (it was late to call for assistance) we fixed it but then the shower pull got stuck the next morning; but we left it alone.
NB
Nathan Brauner
Nov 14, 2025
1.0
One of the reasons I wanted to stay here was the hot tub that was in all the pictures and I get here and it is filled in. That is very disappointing! Hilton should update their website! The carpet is all loose in the hallways. One of the worst stays I’ve had
Frequently Asked Questions About Hampton Inn and Suites Brownsville
What are the check-in and check-out times at Hampton Inn and Suites Brownsville?
Check-in starts at 15:00 and check-out is by 12:00.
Is free breakfast available at Hampton Inn and Suites Brownsville?
Yes, the hotel offers a complimentary hot breakfast buffet daily.
Are pets allowed at Hampton Inn and Suites Brownsville?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available throughout public areas of the hotel.
What accessibility features does Hampton Inn and Suites Brownsville offer?
The hotel provides accessible parking, elevators, and is mobility accessible.
Are there fitness facilities available on-site?
Yes, there is a free fitness center equipped with free weights, treadmills, and elliptical machines.
Is there parking available for guests?
Yes, free self-parking is available for guests at the hotel.
What nearby restaurants can guests visit around Hampton Inn and Suites Brownsville?
Nearby dining options include Ojos Locos Sports Cantina, Lin's Buffet, Rudy's Country Store and Bar-B-Q, La Troje Bar and Grill, and Shenanigan's Irish Pub and Grill, offering a variety of cuisines and atmospheres.
Are there shopping options near the hotel?
Yes, guests can visit nearby stores such as Best Buy for electronics, Gonzalez Furniture, Toys "R" US, Claire's, Lupitas Wireless, and the Sunrise Mall is also within walking distance.
What nearby accommodations or hotels are close to Hampton Inn and Suites Brownsville?
Nearby hotels include Hampton by Hilton, Courtyard by Marriott Brownsville, Holiday Inn Brownsville, and Comfort Suites.