Hampton Inn and Suites Brownsville

4.2
672 reviews

About

HotelHampton Inn
The Hampton Inn and Suites Brownsville, TX hotel is centrally located to all that our great city of Brownsville has to offer. There are restaurants, shopping centers and The Sunrise Mall, all within walking distance. The hotel is only minutes from Brownsville's major medical centers, the Gladys Porter Zoo, Mexico and the beaches at St. Padre Island. Sure to please the busy executive or leisure Texas traveler, Brownsville Hampton Inn & Suites hotel guests will enjoy complimentary On the House hot breakfast buffet served daily. Guests will have access to our swimming pool, fitness center, guest laundry facility, meeting rooms and amenity filled guest rooms for comfort and convenience. We look forward to showing you the best of South Texas. We love having you here in Texas at the Hampton Inn Brownsville hotel!

Location

Hampton Inn and Suites Brownsville
3000 N. Expressway, Brownsville, TX
78526, United States

Hours

Reviews

4.2
672 reviews
5 stars
392
4 stars
148
3 stars
64
2 stars
27
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean, but there were significant complaints about issues like bed bugs and dirty bathrooms.

Customer Service

While some staff members received praise for their friendliness, others were criticized for rudeness and unprofessional behavior, particularly the general manager.

Facilities

Guests expressed disappointment with the state of the hotel, mentioning outdated rooms, noise issues, and ongoing renovations that affected their stay.

Breakfast Quality

The breakfast was generally described as standard, but many guests felt it could be improved with more variety.

Reservation Issues

Several reviews highlighted problems with reservations, including cancellations and unexpected charges, leading to frustration among guests.
  • BM
    Brayan Moreno
    Jan 6, 2026
    5.0
    Awesome room service was amazing. Breakfast is really good.
  • RM
    Roberto Rivera Moreno
    Jan 5, 2026
    5.0
    TODO MUY BIEN PERO EL DESAYUNO BUFFET EXCELENTE. Y PRECIO ACCESIBLE.
  • KS
    Keven stevens
    Dec 28, 2025
    1.0
    I wanted to go to bed, but Hilton thought otherwise. We booked our room on the way. And when we get here, apparently there is two reservations. Now they want to charge us the whole hotel fee and we can't cancel it
  • ML
    Martha Leal
    Dec 16, 2025
    4.0
    It was an overnight stay, the lady at the counter was helpful and professional; the room was clean, the beds were comfortable but the pillows super soft (not my kind or favorite). Even though the bathroom was clean the drain in the sink was not working properly it was stuck (it was late to call for assistance) we fixed it but then the shower pull got stuck the next morning; but we left it alone.
  • NB
    Nathan Brauner
    Nov 14, 2025
    1.0
    One of the reasons I wanted to stay here was the hot tub that was in all the pictures and I get here and it is filled in. That is very disappointing! Hilton should update their website! The carpet is all loose in the hallways. One of the worst stays I’ve had

Frequently Asked Questions About Hampton Inn and Suites Brownsville

What are the check-in and check-out times at Hampton Inn and Suites Brownsville?

Check-in starts at 15:00 and check-out is by 12:00.

Is free breakfast available at Hampton Inn and Suites Brownsville?

Yes, the hotel offers a complimentary hot breakfast buffet daily.