Brand Certified
Best Western Caprock Inn
4.2(251 reviews)
Certified by Best Western Caprock Inn • Mar 01, 2026
Business Details
321 LUBBOCK RD, Brownfield, TX
79316, United States
Certified by Best Western Caprock Inn • Mar 01, 2026
(806) 637-9471
Certified by Best Western Caprock Inn • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Caprock Inn • Mar 01, 2026
About
Certified by Best Western Caprock Inn • Mar 01, 2026
HotelBest Western
Located in Brownfield,TX, the Best Western Caprock Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Caprock Inn • Mar 01, 2026
Hours
Certified by Best Western Caprock Inn • Mar 01, 2026
Reviews
4.2
251 reviews
5 stars
126
4 stars
79
3 stars
18
2 stars
14
1 star
14
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms and common areas were clean, although some reported issues with specific rooms being dirty or having unpleasant odors.
Staff Service
The staff received consistent praise for being friendly, helpful, and accommodating, contributing positively to the overall experience.
Comfort and Amenities
While some guests found the beds uncomfortable and reported issues with room amenities like air conditioning and TV, others appreciated the spaciousness and comfort of their rooms.
Pet-Friendly
The hotel is recognized for being pet-friendly, although some guests mentioned a lack of appropriate outdoor areas for pets.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests appreciating the variety and quality of the food.
- LALaura Archibald2 days ago2.0I must have missed this but this is a motel not a hotel. Booked this room through Expedia and unfortunately did not feel safe during my stay. I felt compelled to place the table in front of the door for added security. Of course I asked to be on the second floor as I was alone and wanted a little more security. They booked me into a smoking room even though my confirmation said non smoking. Thank goodness the girl at front desk (who was VERY nice) fixed it for me. The room was excessively warm, they do not turn the ac on at all and the refrigerator was not work, which was especially concerning as I had medication that required refrigeration. Additionally, although the property advertises that pets are allowed, there was no appropriate grassy area available for them — only concrete surfaces. There will no other places that accepted dogs so I was stuck. Overall, I was very disappointed with the conditions and did not feel comfortable during my stay.
- JHJack HindsFeb 24, 20264.0Good place to stay
- LKLydia KonitzerFeb 20, 20262.0Been driving for 18 hours and Ew. I took a shower and felt like I wasn’t getting clean because the bathroom smells like pure cigarettes. You can smell it on the walls in the bathroom. Mind you we are in a smoke free room. The beds aren’t comfy and the pillows are really little. They are squares. The comforter has a bunch of dirt and things on it when we walked in, I don’t trust the beds. You would think they take care of this stuff a little more as it’s literally what they specialize in.
- TATimmy AlexanderJan 26, 20265.0Nice folks in the office
- MSMonique SchobyOct 25, 20251.0Booked through a third party site and the photos are not an accurate representation of the property. I was very disappointed when I arrived. I was put in a building across the street and in the very back where it screamed unsafe and gave Bateman Motel vibes!! With a roommate of $300! !!?!? Needless to say I did not stay!!
Frequently Asked Questions About Best Western Caprock Inn
Does Best Western Caprock Inn provide free breakfast?
Yes, the Best Western Caprock Inn offers free breakfast to its guests.
Is the Best Western Caprock Inn a smoke-free property?
Yes, the Best Western Caprock Inn is a smoke-free property.
Is free Wi-Fi available at Best Western Caprock Inn?
Yes, free Wi-Fi is available for all guests at the Best Western Caprock Inn.
What are the operating hours of the Best Western Caprock Inn?
The Best Western Caprock Inn operates 24 hours a day, 7 days a week.
Where is the Best Western Caprock Inn located?
It is located at 321 Lubbock Rd, Brownfield, TX 79316, United States.
What kind of customer service can I expect at Best Western Caprock Inn?
The hotel provides superior customer service aiming to meet all your needs and exceed expectations.
Does Best Western Caprock Inn have any special offers?
Yes, there is a special offer where if you stay 2 nights, you receive a $50 Best Western Gift Card.
Can I find veterinary services near Best Western Caprock Inn?
Yes, Terry County Veterinary Hospital, an emergency pet hospital and veterinarian service, is nearby for pet care needs.
Where can I find food options near Best Western Caprock Inn?
Pollo Rico, a Mexican and chicken fast food restaurant, is located near the Best Western Caprock Inn for convenient dining.
How can nearby places like Terry County Veterinary Hospital and Pollo Rico be useful during my stay at Best Western Caprock Inn?
If traveling with pets, Terry County Veterinary Hospital offers nearby emergency and routine pet services. For dining, Pollo Rico provides quick and tasty Mexican fast food options conveniently close to your accommodation.
Brand Certified Facts from Best Western Caprock Inn
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