Brand Certified
Best Western Palace Inn & Suites
3.7(390 reviews)
Certified by Best Western Palace Inn & Suites • Mar 01, 2026
Business Details
915 LAMESA HWY, Big Spring, TX
79720, United States
Certified by Best Western Palace Inn & Suites • Mar 01, 2026
(432) 264-1500
Certified by Best Western Palace Inn & Suites • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Palace Inn & Suites • Mar 01, 2026
About
Certified by Best Western Palace Inn & Suites • Mar 01, 2026
HotelBest Western
Located in Big Spring,TX, the Best Western Palace Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Palace Inn & Suites • Mar 01, 2026
Hours
Certified by Best Western Palace Inn & Suites • Mar 01, 2026
Reviews
3.7
390 reviews
5 stars
154
4 stars
108
3 stars
43
2 stars
31
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Issues
Customers reported a mix of friendly and rude staff, with several complaints about unprofessional behavior and poor customer service.
Cleanliness Concerns
Multiple reviews highlighted issues with cleanliness, including dirty rooms, unclean bedding, and maintenance problems.
Facility Problems
Guests frequently mentioned broken elevators, lack of hot water, and ongoing renovations that affected their stay.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Comfort and Amenities
While some guests appreciated the comfortable beds and spacious rooms, others complained about hard beds and inadequate amenities.
- TBTom BJan 23, 20263.0The term you get what you paid for is true. Looks like they renovated/remodeled recently but the faucet in our sink was super loose, breakfast was ok, big issue was elevator broke after we got to 3rd floor, and owner said it was a recurring issue. No elevator was a hugeeeee issue.
- RTRaQuel TownsendJan 9, 20265.0The service was great and I needed a room because I was so tired to travel back home and it was too late to be driving 7hr back to Houston.
- BMBeau McCroryDec 2, 20255.0Outstanding staff! Clean rooms and friendly faces.
- PPPrussiaNov 30, 20251.0Staff was very rude to me, didnt even give me same treatment. Im sure its due to where I live. Its very heartbreaking on how they treat us people who arent from near here
- MGMona GilesNov 11, 20255.0Nice rooms
Frequently Asked Questions About Best Western Palace Inn & Suites
What are the check-in and check-out hours at Best Western Palace Inn & Suites?
The Best Western Palace Inn & Suites is open 24 hours daily, allowing flexible check-in and check-out times.
Is free Wi-Fi available at Best Western Palace Inn & Suites?
Yes, free Wi-Fi is available throughout the hotel for guests to use in their rooms and the business center.
Where is Best Western Palace Inn & Suites located?
It is located at 915 LAMESA HWY, Big Spring, TX 79720, USA.
Which hotel brand does Best Western Palace Inn & Suites belong to?
It is part of the Best Western brand of hotels.
Does Best Western Palace Inn & Suites offer any special promotions?
Yes, if you stay 2 nights, you receive a $50 Best Western Gift Card as a special offer.
How can I contact Best Western Palace Inn & Suites?
You can call them at +1 432-264-1500 or fax at +1 432-264-1528.
Where can I find more information or book a room at Best Western Palace Inn & Suites online?
You can visit their website at https://www.bestwestern.com/en_US/book/hotel-rooms.44621.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:44621 for booking and information.
What nearby hotels can I consider if Best Western Palace Inn & Suites is full?
Baymont by Wyndham Big Spring is a nearby hotel option in the area.
Are there any nearby restaurants where I can enjoy local cuisine near Best Western Palace Inn & Suites?
Yes, El Sazon is a nearby Mexican and Spanish restaurant you can visit before or after your stay.
How might I get around the area when staying at Best Western Palace Inn & Suites?
While specific transit stations are not listed, choosing Best Western Palace Inn & Suites puts you close to multiple hotels and restaurants, making it convenient to explore Big Spring, TX by car or local transport options.
Brand Certified Facts from Best Western Palace Inn & Suites
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Certified March 01, 2026Yext Knowledge Graph
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