At the Best Western Plus Big Lake Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Big Lake Inn will stand out among other hotels in Big Lake,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Big Lake Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.
Cleanliness
The hotel generally received positive remarks for cleanliness, but there were multiple complaints about dirty rooms and inadequate housekeeping.
Facilities Issues
Guests reported ongoing issues with hot water, water pressure, and malfunctioning elevators, which negatively impacted their stay.
Pricing Concerns
Many customers felt the hotel was overpriced for the quality of service and amenities provided, especially in a small town.
Breakfast Quality
The breakfast was frequently highlighted as a positive aspect, with many guests enjoying the variety and quality of food.
DV
Daniel Vaughn
6 days ago
5.0
As someone who attempted to stay at the Republic hotel down the street. The Best Western is Amazing in comparison it is a proper clean, modern, functional hotel with a clean safe parking lot and inviting lobby that serves breakfast and has a pool. The front desk lady, Miss Areya was very friendly, patient, and profesional, i booked online and their was a returnable fee for incidentals. She also baked cookies just before i got there, which was nice. The room was large, clean, no weird smells in hallways or stains on the walls. The bed was a little stiff but comfortable enough king size bed that was fresh and clean. The television worked properly, and the shower was working fine for me hot and nice after a long day of travel and work. The Best Western overall upheld a good standard and expectation for the price.
DP
Duane Pressley
Nov 17, 2025
5.0
Louisa the kitchen hostess made the best breakfast we have ever experienced on the road. The food was amazing and she kept the dining room spotless. The house keepers were very nice and do a very good job everything was in order and exceptionally clean. Would highly recommend this business. Thank you all.
CC
CopperHead Concepts
Nov 2, 2025
3.0
They have an issue with the hot water.
There were three of us in the different rooms. We all experienced the same issue.
We all visited with the front desk. The front desk was very familiar with the issue. It is not a new issue, they know all about it, but it's not getting fixed.
I'll stay in San Angelo next time...
XL
Xavier Levrie
Oct 29, 2025
5.0
Rooms were clean! Breakfast hot and tasted great. Front desk service lady’s Norma & Raquel made the stays comfortable especially glad that restroom was clean, especially considering in an oilfield town. They also gave great recommendations and food( Sugar Creek Bar&Grill was the top fave) will definitely stay again whenever in the area! 5/5.
MS
Michael Stroup
Sep 8, 2025
5.0
Holly, Louisa,and Adolfo are fantastic hosts and staff.
Frequently Asked Questions About Best Western Plus Big Lake Inn
What is the address of Best Western Plus Big Lake Inn?
Best Western Plus Big Lake Inn is located at 1401 E US Highway 67, Big Lake, TX 76932, USA.
What are the check-in and check-out hours at Best Western Plus Big Lake Inn?
The hotel operates 24 hours a day, every day of the week, allowing flexible check-in and check-out times.
Does Best Western Plus Big Lake Inn offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Plus Big Lake Inn.
What amenities are available for business travelers at Best Western Plus Big Lake Inn?
Business travelers can enjoy spacious work desks and free high-speed internet in every guest room to stay productive on the go.
Are there any fitness facilities at Best Western Plus Big Lake Inn?
Yes, the hotel features an in-house fitness room for guests to keep up with their workout routines.
Is there a mini fridge available in the rooms at Best Western Plus Big Lake Inn?
Each room includes a convenient in-room mini fridge, ideal for storing drinks and snacks during your stay.
Does Best Western Plus Big Lake Inn have any special promotions currently?
Yes, guests staying 2 nights can receive a $50 Best Western Gift Card as part of a special offer.
What nearby hotels are there to Best Western Plus Big Lake Inn?
Nearby, you can find Lone Star Lodge, a lodge and cabin style hotel option, offering alternative accommodations to Best Western Plus.
Are there any convenience stores or gas stations near Best Western Plus Big Lake Inn?
Yes, Pilot Travel Center, a gas station and convenience store, is located near Best Western Plus Big Lake Inn, providing fuel and snacks.
How can nearby Pilot Travel Center benefit guests at Best Western Plus Big Lake Inn?
Guests can easily refuel their vehicles and purchase travel essentials at Pilot Travel Center, making it convenient for those arriving by car or planning road trips.