At the SureStay Plus by Best Western Benbrook Fort Worth in Benbrook, TX, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Multiple reviews highlighted concerns about cleanliness, including reports of bugs, unpleasant odors, and dirty sheets.
Staff Performance
While many guests praised the staff for being friendly and accommodating, there were also complaints about unprofessional behavior and lack of responsiveness to issues.
Breakfast Quality
Guests expressed disappointment with the breakfast offerings, describing them as minimal or unsatisfactory.
Room Comfort
Some guests found the rooms spacious and comfortable, while others reported issues with outdated facilities and maintenance problems.
Value for Money
The hotel was noted for its reasonable pricing, but some guests felt that the quality did not match the cost.
MJ
M Jackson
Sep 27, 2024
5.0
They truly take care of me here. Show me a lot of respect I shall share with my family and friends to come to this location. Great Service!!!
DJ
Denny Jack
Apr 25, 2024
3.0
Room was clean. Nice people at the front desk. But the breakfast was sad and the maintenance was lacking. I would rather have stayed somewhere else. Hopefully a little nicer.
BS
Buck Shover
Jan 19, 2021
3.0
It was awful it was noisy all night long and they didn't do anything to make it be quiet no breakfast no coffee rooms were great but there's a bunch of people that were partying all night long