Holiday Inn Express & Suites Beeville by IHG

Reviews

• RH

  Raye Howar

  Jan 6, 2026
  1.0
  I stayed there last week and I felt the same. I messaged management and corporate. They gave me a case number and said they would reach out in 48 hours. That was a definite NO. Nick Patel reached out, but did not respond back. Moldy bathrooms and lack of customer service. I truly believe someone is living there and is using something more than a microwave in their rooms. Highly upset! I am glad I took pictures to escalate this further. This hotel needs to be investigated A.S.A.P!
• RS

  Raymond Steves

  Jan 2, 2026
  1.0
  Got to hotel with no correspondence. Room on 3rd floor....elevator is out.....no assistance to room. Hotel is dirty...room is dirty....not all lights functioning room
• KF

  Kristen Farnsworth

  Dec 1, 2025
  1.0
  Initially our keys didnt work. When I went back down to the lobby for help, the attendant was gone. I had to call the lobby 3 times before someone answered and came down to help. Once we got into our room, it was gross. It smelled of mold and mildew, the floor felt dirty, the beds were super uncomfortable, and the TV remote didn't work unless you were standing right in front of the TV. Also, the furniture all around the hotel is damaged, including in the rooms themselves. We left after an hour and decided to just come home. I should have stuck with the La Quinta across the street.
• SS

  Shevin Schmitt

  Nov 17, 2025
  2.0
  Our experience mimics what many others have said: - Dirty & moldy bathrooms (how is that sanitary?) - Hotel needs quite a few repairs throughout the building (halls, walls, tile in the hallways and elevator) - There was a roach in our bathroom - Toilet wasn't flushing properly - Carpets felt gross under our feet - Great price, but I would have much rather paid more for peace of mind with cleanliness We received 3 bath towels in our room, that's it - no hand towels, no wash cloths, no bath mat towel. The positives: the room was quiet, the area felt safe, and the only staff member I dealt with was helpful and kind. We avoided breakfast due to the state of the room and there wasn't much to choose from at 7am. This is NOT the quality that we expect in a Holiday Inn unfortunately.
• EH

  Erica Hernandez

  Nov 3, 2025
  2.0
  I recently stayed at your property while attending a band competition in the area. Our first night was on Halloween, and since my son’s band performed at a football game, the students had a small trunk-or-treat event afterward. It was a long day — my son had to wake up at 5:30 a.m. for practice and didn’t return to the hotel until around 10:30 p.m. When we arrived, I informed the front desk that my son had accidentally left his bucket of Halloween candy in the room. The staff member advised that the cleaning crew had already left for the day and later mentioned that they had taken the bucket home for their own children, as it was considered a “non-valuable” item. While I understand your policy, I would encourage the hotel to consider holding all left-behind items — especially unopened food or candy on a holiday like Halloween — for at least 24 hours before disposal or removal. Additionally, during our stay: We were unable to receive a key card because the key pod was broken, and we had to be escorted to our room. When we arrived our first night, our door was found open, which made us uneasy. The breakfast area was not monitored, and several items were unavailable (no eggs, pancakes, or cinnamon rolls), which prevented us from eating breakfast that morning. Overall, our stay was disappointing due to these issues. I hope this feedback helps improve future guest experiences, as your staff was otherwise polite and professional.

Frequently Asked Questions About Holiday Inn Express & Suites Beeville by IHG