Holiday Inn Express & Suites Beaumont NW Parkdale Mall by IHG

3.9
489 reviews
Welcome to the Holiday Inn Suites Beaumont, TX Hotel!

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The hotel’s new renovation was created to meet the evolving needs of the brand’s target guest who is looking for a simple, smart travel experience. The design features an appealing combination of fresh energetic and engaging elements creating a distinctive style that is evident at every touch point of the Holiday Inn Express brand experience. Guests at the hotel can take advantage in and around Beaumont and enjoy the Big Thicket Park bird watching the Creole Nature Trail and the Cattail Marsh Wetlands or the Arts and Culture with many other beautiful attractions surrounding Beaumont. Just minutes from downtown hospitals Exxon Mobil Mead West Vaco, CenterPoint, Energy and Sabine River Authority. The hotel features a Fitness Center and an Outdoor Pool. There are 250 square feet of meeting space, which can comfortably accommodate up to 14 people classroom style or 20 people theatre style. Guest rooms feature contemporary styling, comfortable king or two queen beds, a sitting area with a lounge chair, a work desk, a safe and an in room coffee machine, small refrigerator, 50-inch TV and a microwave. Everyone will enjoy our free breakfast, featuring our minute pancake machine and a wide variety of hot and cold breakfast items Those looking to burn off some energy, can enjoy our 24-hour Fitness Center, or just relax at our heated outdoor balcony pool.

Location

Holiday Inn Express & Suites Beaumont NW Parkdale Mall by IHG
7140 Eastex Freeway, Beaumont, TX
77708, United States

Hours

Reviews

3.9
489 reviews
5 stars
226
4 stars
121
3 stars
56
2 stars
30
1 star
56

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty carpets, unclean bathrooms, and trash in common areas.

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were also reports of rude behavior from some front desk employees.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the offerings.

Maintenance Issues

Guests reported various maintenance problems, including broken elevators, malfunctioning air conditioning, and poor Wi-Fi connectivity.

Overall Experience

The hotel had mixed reviews, with some guests expressing satisfaction with their stay while others reported significant issues that affected their experience.
  • KH
    Kimberly Hart
    5 days ago
    5.0
    Great staff. Very nice clean rooms. Staff is great!
  • ZC
    Zahra Campbell
    Dec 27, 2025
    2.0
    Haven't even been checked in an hour and am extremely disappointed with my stay. I am not usually one to complain much, but this was bad. I have a 1 and 5 year old and after 7 hours in the car we were looking forward to relaxing but the bath tub had no stopper. Then we had some inserts for my daughter's car seat that needed washed due to a spill. Went to do laundry and 1: the light was burnt out and 2: the Washer was broken. When I went back to my room frustrated with that, my wife asked if I took off my socks in the bathroom and I said no as I was wearing slides so sure enough housekeeping missed a Pair of dirty socks in the bathroom, and 2 of the three sets of towels that are usually in this size room were missing. And the AC is not working correctly! I tried bringing the issues up to the front desk staff and they said " they would make a note." I would not recommend staying at this hotel and I will not be staying here again.
  • DD
    Donnetta Dent
    Nov 30, 2025
    5.0
    I was just passing through but the young lady at the front desk was very friendly and had a kind smile and greeting for everyone passing.
  • MR
    Mark Roberts
    Oct 22, 2025
    5.0
    The room was clean and smelled good. Excellent breakfast and Bridget was outstanding in helping me a room key problem.
  • IP
    Issac Pierce
    Oct 19, 2025
    5.0
    great hotel would recommend to other guests, staff was very attentive to are needs with extra towels etc. very quiet hotel breakfast was good 😊 overall pretty nice place to stay water pressure wasn't very good but we would stay there again if need be

Frequently Asked Questions About Holiday Inn Express & Suites Beaumont NW Parkdale Mall by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Beaumont NW Parkdale Mall?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free breakfast?

Yes, free breakfast is available, featuring a buffet with a variety of hot and cold items including a minute pancake machine.