Holiday Inn Express & Suites Houston East - Baytown by IHG

3.9
428 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
The new Holiday Inn Express & Suites Baytown is conveniently located off I-10 and Garth Road, just North of the San Jacinto Mall. Hidden from the big city hustle and bustle, Baytown is one of the Texas Gulf Coast’s best kept secrets and has established itself as one of the top business locations with Exxon, Chevron, Bayer, Amoco, and the Houston Ship Channel in our area. Baytown provides a great convenience serving as the coastal gateway to many points of interests such as Houston, Galveston Bay and numerous Bay Area attractions such as the San Jacinto Monument, Battleship Texas, Baytown Nature Center, Bayland Marina, Houston Raceway Park, and so much more. Space Center Houston, Kemah Boardwalk, and Galveston Island are just a short drive away. Take the time to discover Baytown. Relax in your own elegant room featuring stylish décor and amenities, including free wireless high-speed Internet access, executive desk, 32 inch flat panel TVs, and the best night’s sleep you’ve had in weeks. Start your day off on the right note with our Express Start Hot Breakfast Buffet. Enjoy a swim in our crystal-clear outdoor pool/whirlpool or energize in our Fitness Center. Polish that presentation in the Business Center and we even have a 12 seat boardroom for your professional meeting. The Holiday Inn Express & Suites Baytown is ready with all you need to make your trip a success.

Location

Holiday Inn Express & Suites Houston East - Baytown by IHG
7515 Garth Road, Baytown, TX
77521, United States

Hours

Reviews

3.9
428 reviews
5 stars
203
4 stars
115
3 stars
33
2 stars
21
1 star
56

What are people saying?

AI-generated from recent customer reviews

Room Quality

Many guests reported issues with room cleanliness, maintenance problems, and outdated furnishings.

Customer Service

Staff were frequently noted as friendly and helpful, providing good service despite the hotel's issues.

Amenities

The pool was often described as unusable, and breakfast options were criticized for being limited or poorly managed.

Safety Concerns

Several reviews mentioned safety issues, including a lack of security and incidents of theft.

Overall Experience

Overall, guests expressed disappointment with their stays, citing a need for significant improvements and renovations.
  • MW
    Mitch Wade
    6 days ago
    1.0
    This has to be the worst holiday inn express on earth. The door jam to the room had gouges where someone had previously tried to break in. Hotel smells of water damage. Needed an ironing board and of course there was not one in room. Room phone doesn’t work so went to front desk to ask for one. Seriously the little girl brought out one with no cover. I about busted a gut laughing.
  • JT
    Jeffrey Tomerlin
    Nov 11, 2025
    1.0
    Green pool. Limited breakfast anyway, missing several items as they ran out. It was 7:30 am. And the icing, no coffee cups! None coming. Had to wslk over to thr gas station to get a coffeecand extra cups for my traveling partners.
  • CI
    Cedric Idlebird
    Nov 2, 2025
    5.0
    Great experience
  • SS
    Sandra
    Oct 29, 2025
    1.0
    They didnt have the room we reserved online so they downgraded us and kept the same the price.
  • JB
    Jones Brown
    Oct 28, 2025
    1.0
    Dont try to call or email this place. Continuous busy signal and no response to emails.

Frequently Asked Questions About Holiday Inn Express & Suites Houston East - Baytown by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Houston East - Baytown by IHG?

Check-in is available from 3:00 PM, and check-out is at 12:00 PM.

Is breakfast included with a stay at this hotel?

Yes, a free Express Start Hot Breakfast Buffet is available for guests.