Business Details
About
HotelWedding VenueConference CenterBusiness Meeting Locations
Experience the comfort of Staybridge Suites Austin Northwest, perfect for both short-term and extended stays. Ideally located near downtown Austin, the scenic Arboretum, and the Domain, our hotel offers easy access to major businesses like Apple, Flextronics, and State Farm. Our spacious suites feature ergonomic workspaces, luxury bedding, a mini-fridge, and complimentary Wi-Fi. Need to host a meeting? Our versatile meeting spaces accommodate small groups up to 40 people.
Explore the vibrant local attractions, including shopping in the Domain, the Sixth Street Entertainment District, and the Texas State Capitol. Relax and unwind at the Oasis Restaurant on Lake Travis. Maintain your daily routine with our 24-hour fitness center, heated outdoor pool, guest laundry, and complimentary breakfast. Guests also enjoy a free evening reception from Monday to Wednesday. Our friendly staff at Staybridge Suites Austin Northwest is excited to welcome you and ensure you enjoy all the wonderful experiences Austin has to offer.
Location
Staybridge Suites Austin Northwest by IHG
13087 Hwy 183 North, Austin, TX
78750, United States
Hours
Reviews
4.1
577 reviews
5 stars
331
4 stars
126
3 stars
40
2 stars
28
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their outstanding service and attentiveness, particularly highlighting individuals like Ashton and Daniella for their exceptional hospitality.
Cleanliness Issues
Numerous reviews mentioned cleanliness problems, including dirty rooms, empty toiletries, and maintenance issues like broken furniture and pest sightings.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying the variety while others criticized the quality and availability of food options.
Room Conditions
Several guests reported that rooms were outdated, poorly maintained, and not as described, with issues like uncomfortable beds and inadequate amenities.
Management Concerns
Multiple reviews indicated dissatisfaction with management's responsiveness to issues, including billing problems and lack of communication regarding room readiness.
- AHAbdelrahman HassanOct 22, 20255.0Staff are all outstanding
- LCLisa ChaseSep 21, 20254.0Front desk, maintenance, housekeeping amenities are all 5 stars. Kitchen / Breakfast team 1 star. They sometimes have oat milk but when they run out make zero effort to re- stock. No concern for lactose intolerance customers.
- MLMichelle LigociSep 16, 20252.0NO FOX NEWS, They only have Far left News media. Won't stay there again.
- TBTom BAug 19, 20255.0Great stay. Very clean and courteous service!
- MSMichael SealyAug 3, 20252.0Room wasn't all that clean with greasy hand prints on windows and microwave. Soap, shower gel, shampoo all empty. Some furniture broken but still not replaced. Dated rooms out of the '00s. Separate bedroom room was great size though; just needs a refresh of furniture and styling.
Frequently Asked Questions About Staybridge Suites Austin Northwest by IHG
What types of accommodations are available at Staybridge Suites Austin Northwest by IHG?
Staybridge Suites Austin Northwest offers spacious suites with ergonomic workspaces, luxury bedding, mini-fridges, and complimentary Wi-Fi, ideal for both short-term and extended stays.
Is breakfast included with a stay at this hotel?
Yes, a buffet breakfast is available for free to all guests.
Are pets allowed at Staybridge Suites Austin Northwest?
Yes, both cats and dogs are welcome, making it a pet-friendly hotel.
What are the check-in and check-out times at this hotel?
Check-in starts at 3:00 PM and check-out is at 12:00 PM.
Does the hotel offer any fitness or recreational facilities?
Yes, there is a free fitness center with free weights and a treadmill, as well as a heated outdoor pool.
Are there enhanced cleaning and safety measures in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, provides sanitizer, and removes high-touch items in guest rooms and common areas.
Is there a business center or meeting facilities available?
Yes, Staybridge Suites Austin Northwest has a business center and versatile meeting spaces that can accommodate up to 40 people.
What payment methods does the hotel accept?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, Travelers Check, and Visa.
What nearby attractions can I visit when staying at this hotel?
Nearby attractions include the Domain shopping area, Sixth Street Entertainment District, Texas State Capitol, and the Oasis Restaurant on Lake Travis for dining and relaxation.
How can I get around or explore nearby points of interest from the hotel?
The hotel is conveniently located near major businesses and places like A+ Federal Credit Union and Elan Apartments. Guests can also visit local automotive dealers and retail stores nearby such as Audi North Austin and Dollar Tree, making errands and exploration easy during your stay.