Certified by Hotel Indigo Austin Downtown - University by IHG • Mar 15, 2026
Reviews
4.1
1,478 reviews
5 stars
821
4 stars
305
3 stars
133
2 stars
69
1 star
150
KL
Kendra Lewis
Mar 5, 2026
4.0
Kristine made me super comfortable. I was dining alone but it didn’t feel like it with her around. She has a bright personality and contagious spirit. The drinks were amazing with conversation to match. She even remembered my name! I’d come back just for her.
BM
Brendan McLaughlin
Mar 5, 2026
5.0
Kristine! Super fun, very attentive and easy to be around. She lit up the room with her personality with great service to match. I will be back.
QS
Quincy Smith
Mar 4, 2026
5.0
I highly recommend the Indigo. I received the best customer service and the bartenders (Kristine & Vanessa) were so fun and kind to me and all the guests. Even had a celebrity sighting one night.
CH
Caleb Hicks
Mar 3, 2026
5.0
Vanessa at the bar is amazing!!! Prices are fair for downtown. And Steve-o was here and was super cool.
JO
Jelilat Odubayo
Feb 4, 2026
1.0
I’ll be brief: I only stayed one night here despite being booked for two bc (1) the AC system in room 705 banged mercilessly all night such that I was not able to sleep without waking up in terror and (2) nonexistent water pressure in the same room’s bathroom, and (3) faulty lights in the second room I was moved to, and finally (4) no form of compensation (read: breakfast comp or SOMETHING) after a sleepless night at hotel Indigo (5) and FINALLY there were ear plugs already in the room upon check in which makes me wonder if they already knew of this issue/ Save your money and go somewhere else. Only caveat: the staff were mildly apologetic and reluctantly helpful.
Frequently Asked Questions About Hotel Indigo Austin Downtown - University by IHG
Is Hotel Indigo Austin Downtown - University by IHG suitable for business travelers?
Yes, Hotel Indigo Austin Downtown - University by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Austin Downtown - University by IHG have a loyalty program?
Yes, Hotel Indigo Austin Downtown - University by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Austin Downtown - University by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Austin Downtown - University by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Austin Downtown - University by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Austin Downtown - University by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Is Hotel Indigo Austin Downtown - University a pet friendly hotel?
Yes, Hotel Indigo Austin Downtown - University is a pet friendly property.
Does Hotel Indigo Austin Downtown - University have a pool?
Yes, Hotel Indigo Austin Downtown - University has a rooftop outdoor pool overlooking Downtown Austin.
Does Hotel Indigo Austin Downtown - University have an on-site restaurant?
Yes, Hotel Indigo Austin Downtown - University has on-site dining.
Does Hotel Indigo Austin Downtown - University offer a complimentary shuttle?
No, there is not a complimentary local area shuttle at Hotel Indigo Austin Downtown - University.
Does Hotel Indigo Austin Downtown - University offer free Wi-Fi?
Yes, Hotel Indigo Austin Downtown - University offers free Wi-Fi.
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Certified March 15, 2026Yext Knowledge Graph
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