Holiday Inn Express & Suites Austin NW - Four Points by IHG

4.3
655 reviews
Welcome to one of West Austin's newest hotels.

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the newly refreshed Holiday Inn Express & Suites Austin NW – Four Points. Conveniently located just 15 miles from downtown Austin and the University of Texas, and directly across from Concordia University, our hotel offers easy access to both business and leisure destinations. Many of our upgraded guest rooms feature panoramic views overlooking the adjacent nature preserve. For business travelers, our location places you near several thriving corporate campuses, business parks, and technology hubs throughout Northwest Austin. Whether you're visiting for meetings, training, or long-term assignments, our amenities are designed to support productivity with high-speed Internet, a dedicated work area in every room, and a 24-hour Business Center for printing, copying, and office essentials. Situated within the Trails at 620 development, you’ll enjoy convenient access to a variety of shopping, dining, and entertainment options right outside our doors. After a full day, unwind in your comfortable guest room featuring modern décor, luxurious bedding, and all the cable, sports, and movie channels you enjoy . At Holiday Inn Express & Suites Austin NW – Four Points, we look forward to welcoming you and becoming your preferred stay in Austin—whether you’re traveling for business or relaxation.

Location

Holiday Inn Express & Suites Austin NW - Four Points by IHG
8300 N Fm620, Austin, TX
78726, United States

Hours

Reviews

4.3
655 reviews
5 stars
417
4 stars
126
3 stars
37
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Kenya received numerous accolades for her exceptional customer service, with many guests highlighting her friendliness and helpfulness.

Cleanliness

Most guests reported that the hotel and rooms were clean, although some noted issues with specific areas or during renovations.

Room Quality

While many guests praised the spacious and comfortable rooms, some reported maintenance issues and cleanliness concerns.

Breakfast Experience

The breakfast received mixed reviews, with some guests enjoying it while others found it average or lacking variety.

Location

Guests appreciated the hotel's convenient location near restaurants and attractions, enhancing their overall experience.
  • OH
    Oilfield HVAC
    4 days ago
    4.0
    The hotel was centrally located for what we was doing. The breakfast was very good. Rooms where comfortable and not to bad.
  • DV
    Diego Villalovos
    Nov 17, 2025
    1.0
    Stayed here for a little staycation with my fiance and my tv was broken and the hot tub was cold. I recommend just going to the holiday inn @ arboretum.
  • SM
    Sunghwan Moon
    Nov 15, 2025
    5.0
    I stayed at the Holiday Inn for three nights and had a great experience. The room was very clean, the breakfast was excellent, and all the staff members were incredibly friendly. In particular, Cali was always cheerful and kind. She even brought toys for my baby while we were playing in the lobby, which I really appreciated. Overall, it was a very pleasant stay and I would happily come back again.
  • JR
    John Rhody
    Nov 15, 2025
    5.0
    Thank you for a great hospitality. This is our 2nd time staying there and my family and I will not stay anywhere else the gentleman who checked me in Friday evening 11/14/2025 he is awesome. Thank you 🙏
  • SM
    Shelby Moore
    Nov 7, 2025
    1.0
    Thy over charge my debit card they don't answer the phone I tried option 1 2&3 the call disconnected multiple times my receipt says they charged me 156.78$ but my bank account was charged 256.78$ I would not recommend this location unless you want to be scamed they are completely unprofessional for over charging us and not answering the phone I will be reporting this to the BBB for fraud

Frequently Asked Questions About Holiday Inn Express & Suites Austin NW - Four Points by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Austin NW - Four Points?

Check-in time is at 3:00 PM and check-out time is at 11:30 AM.

Is free breakfast available at the hotel?

Yes, the hotel offers a complimentary buffet breakfast.