Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the newly refreshed Holiday Inn Express & Suites Austin NW – Four Points. Conveniently located just 15 miles from downtown Austin and the University of Texas, and directly across from Concordia University, our hotel offers easy access to both business and leisure destinations. Many of our upgraded guest rooms feature panoramic views overlooking the adjacent nature preserve.
For business travelers, our location places you near several thriving corporate campuses, business parks, and technology hubs throughout Northwest Austin. Whether you're visiting for meetings, training, or long-term assignments, our amenities are designed to support productivity with high-speed Internet, a dedicated work area in every room, and a 24-hour Business Center for printing, copying, and office essentials.
Situated within the Trails at 620 development, you’ll enjoy convenient access to a variety of shopping, dining, and entertainment options right outside our doors. After a full day, unwind in your comfortable guest room featuring modern décor, luxurious bedding, and all the cable, sports, and movie channels you enjoy .
At Holiday Inn Express & Suites Austin NW – Four Points, we look forward to welcoming you and becoming your preferred stay in Austin—whether you’re traveling for business or relaxation.
Location
Holiday Inn Express & Suites Austin NW - Four Points by IHG
8300 N Fm620, Austin, TX
78726, United States
Hours
Reviews
4.3
671 reviews
5 stars
431
4 stars
127
3 stars
37
2 stars
18
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the front desk staff, particularly Kenya and Cali, for their exceptional friendliness and helpfulness.
Cleanliness
Guests consistently noted the cleanliness of the rooms and common areas, although some reported issues with specific rooms.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and freshness, others found it lacking in presentation and quality.
Location
The hotel is well-located near restaurants and attractions, making it convenient for guests.
Customer Service Issues
A few customers reported significant issues with check-in and billing, leading to dissatisfaction with the overall customer service experience.
- AAa ashley1 day ago1.0Hot tub doesn't work, and hasn't worked for a month or more, according to the front t desk. Really disappointing
- MPMichael PlaagJan 3, 20265.0I had a family emergency and had to drive to Austin from Edinburg. When arriving late one night I spoke with a Jackie. She helped me get a room for the night and get some rest to make our trip back home. The room was very clean. Beds smelled fresh. We got good rest that night. In the morning my daughter and I enjoyed a great breakfast provided by holiday inn. Everything was hot and fresh. If back in the area I know now to get ahold of Jackie at y’all’s front desk. She’s a top notch employee.
- TKTej Raj KarkiJan 2, 20265.0The hotel was good — it was more than I expected. The room looked clean and was very spacious. The bedsheet was also clean, and they provided anything we needed when we asked. One thing I noticed, though, is that the bathroom door lock could be opened from the other side.
- CLCowboyedl LongDec 28, 20255.0All of the front desk staff was extremely friendly , Eap Roderick Cy,,Miss Jackie ,, . I only planned to stay two days, and wound up staying 5 I enjoyed this place so much . Beautiful rooms that are extra clean with sleep addicting beds . Can’t wait to come back next year !
- LLLashunDec 22, 20255.0Very nice room… very clean room…super friendly workers …will be back to stay again…the front desk agent Jacque she is a very sweet lady
Frequently Asked Questions About Holiday Inn Express & Suites Austin NW - Four Points by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Austin NW - Four Points?
Check-in time is at 3:00 PM and check-out time is at 11:30 AM.
Is free breakfast available at the hotel?
Yes, the hotel offers a complimentary buffet breakfast.
Does Holiday Inn Express & Suites Austin NW - Four Points offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed on the property.
Is parking available and is it accessible for guests with mobility issues?
Yes, free parking is available and the hotel is mobility accessible, including accessible parking spaces.
What fitness and recreational facilities does the hotel offer?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills, plus an outdoor pool and a hot tub.
Can business travelers access meeting rooms and business center services?
Yes, there is one meeting room available and a business center offering copying, faxing, and support services.
What nearby dining options are there around Holiday Inn Express & Suites Austin NW - Four Points?
Guests can enjoy meals at nearby restaurants like Smokin' Oak Wood Fired Pizza & Taproom, Whataburger, Napa Flats Wood-Fired Kitchen, Flores Mexican Restaurant, and Bellissima Italian Mediterranean Restaurant.
Are there coffee shops near the hotel where guests can relax or have meetings?
Yes, nearby coffee shops include Black Rock Coffee Bar, Summermoon - Four Points, and Summer Moon Coffee Bar, ideal for relaxing or casual meetings.
How can guests reach the hotel using local transportation or find other services nearby?
The hotel is conveniently located near various services including the Travis County Tax Office - Northwest and multiple retail and service outlets, making it easy for guests to handle errands or business.