Best Western Plus Austin Airport Inn & Suites

4.2
1007 reviews

About

Hotel
At the Best Western Plus Austin Airport Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Austin Airport Inn & Suites will stand out among other hotels in Austin,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Austin Airport Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Austin Airport Inn & Suites
1805 Airport Commerce Dr, Austin, TX
78741, United States

Hours

Reviews

4.2
1,007 reviews
5 stars
569
4 stars
235
3 stars
86
2 stars
42
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tommie at the front desk received numerous positive mentions for his friendly and helpful demeanor, significantly enhancing guests' experiences.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including reports of roaches, mold, and unclean bathrooms, which detracted from the overall stay.

Room Quality

While some guests appreciated the spacious and comfortable rooms, others reported issues such as musty smells, broken appliances, and outdated decor.

Breakfast Quality

The breakfast offerings were frequently criticized for being limited and poorly stocked, with some guests expressing disappointment in the variety and quality.

Location and Value

The hotel is conveniently located near the airport and offers budget-friendly rates, making it suitable for travelers looking for a simple place to stay.
  • BH
    Bé Honey
    Nov 17, 2025
    4.0
    I got to see a few commercial planes landing while staying here! 🤩✈️ The place was nice overall, but there was one issue—the hotel only has 3 carts for loading and unloading luggage. When we first arrived, two of the carts were missing and one was being used by another person, so we had to carry all of our stuff by hand. I was really surprised because hotels usually have at least 4-5 carts, or at least a couple of emergency ones. After our stay, I saw the second cart sitting in the parking lot, left there by the previous guest, which is not nice. 😠😑 (Note: a staff member who was in charge of the carts saw it and thankfully it got return.) 👏 The elevator was a bit slow at opening the doors, which was a little unsettling. I thought I was going to get stuck! 😥 The room itself was quite long/big and had a couch, which was nice. However, I didn’t like how the AC was positioned right next to the bed. And also the TV was very hard to use. 🙃 On the plus side, the bed was comfy, and the breakfast yogurt was delicious. With all evaluation, it was pretty good, but not the best I’ve been to. Take care, thank you for your service! ☺️✨
  • MC
    Monica Cannon
    Nov 16, 2025
    3.0
    Nothing fancy but gets the job done.
  • EC
    Edith Cover
    Nov 14, 2025
    1.0
    Check in was fine, but the room had a very bad smell, and there were cockroaches.
  • SV
    Steve Vargo
    Nov 10, 2025
    5.0
    Clean room, comfortable bed and good service. All you need for a good night's stay. Hotel seemed new or freshly remodeled. Carpet smelled new in the building. Close to the airport. Will definitely stay there again.
  • NR
    Noemi Razo
    Oct 27, 2025
    1.0
    The person at the front desk was very rude, tries to be funny at cost of other guests. Made unnecessary comments made us feel uncomfortable and treated unfairly.

Frequently Asked Questions About Best Western Plus Austin Airport Inn & Suites

Does Best Western Plus Austin Airport Inn & Suites offer free breakfast?

Yes, free breakfast is available.

Is there a fitness center available at Best Western Plus Austin Airport Inn & Suites?

Yes, the hotel provides an in-house fitness center.