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Holiday Inn Express & Suites Arlington (I-20-Parks Mall) by IHG

4.1
(704 reviews)

Business Details

1721 Pleasant Place, Arlington, TX
76015, United States
(817) 784-8750
https://www.ihg.com/holidayinnexpress/hotels/us/en/arlington/dalal/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Arlington, Texas, hotel located about 7 miles from the AT&T Stadium of the Dallas Cowboys, Six Flags, Hurricane Harbor, Wet 'n Wild, Texas Live, and Globe Life Field. Welcome to the Holiday Inn Express Hotel and Suites Arlington, Interstate 20, Parks Mall. Our central location offers easy access to Arlington’s hottest attractions and local corporations. Treat yourself to our complimentary breakfast and high-speed wireless Internet access for a productive and unforgettable visit to the Dallas area. The hotel’s location in Arlington, Texas, is especially well-suited to leisure travel and vacations. Nearby restaurants and shopping are within walking distance. Our hotel is close to many other shopping and restaurant options, such as the Highlands (about 2 miles), Outlet Mall (6 miles), Harold Patterson Sports Center (1.3 miles), GM Assembly Plant (10 miles), and GM Financial (3 miles). The hotel is also near Dallas Cowboys Stadium, where you can catch a game or enjoy an exciting tour during the off-season with ease. This property is equally ideal for corporate travelers seeking business-oriented amenities and quality service. All of Arlington’s major businesses are easily accessible, and downtown Dallas is just a 20-minute drive for meetings. You can also host sporting events, gatherings, and business meetings here at the hotel. Enjoy a fresh cup of Smart Roast coffee and sample the world’s best cinnamon rolls at the free hot Express Start Break.

Location

Holiday Inn Express & Suites Arlington (I-20-Parks Mall) by IHG
1721 Pleasant Place, Arlington, TX
76015, United States

Hours

Reviews

4.1
704 reviews
5 stars
364
4 stars
181
3 stars
71
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms and common areas, several reported issues with dirty bathrooms and pest problems, including cockroaches and bedbugs.

Staff Service

The staff received mixed reviews; many guests highlighted friendly and helpful service, while others reported rude or indifferent behavior from certain employees.

Breakfast Quality

The breakfast was generally well-received, with a good selection, but some guests noted that food was often cold or not fresh.

Room Conditions

Guests expressed concerns about outdated rooms, low water pressure, and issues with amenities like air conditioning and cleanliness.

Location

The hotel is conveniently located near shopping and dining options, which was appreciated by many guests.
  • CC
    Chad Crudup
    Feb 8, 2026
    4.0
    I have stayed in dozens of Holiday Inn Expresses across the USA, and this is a typical location. The rooms are clean, the breakfast is good, and the staff are helpful. This hotel is a good value
  • YT
    YT Tan
    Dec 28, 2025
    1.0
    Number 1,for the couch bed they didn't give us any bed sheets and blanket even though other hotels give it. Number 2,the toilet seat is loose on the toilet we haven't even used it yet. Number 3 the water is very weak in the shower.
  • SC
    S Casey
    Dec 24, 2025
    1.0
    Absolutely the worst experience i have ever had in a hotel. There was no one at the desk to check us in, the room smelled bad, and they started banging on our door at 8 am. Called the police for a 45 minute late checkout after harassing us multiple times while we were actively packing to leave. ON CHRISTMAS EVE.
  • LL
    Lisa
    Dec 11, 2025
    5.0
    Very nice clean rooms. Great breakfast.
  • DA
    Derrick Alvarado
    Nov 23, 2025
    1.0
    Rooms are dirty. The toilet seat still had urine from the previous people. Upstairs neighbors kids were very loud stomping and jumping, running and screaming and the lady upfront said there's nothing she could do. Horrible, they did not care about how we felt. Didn't even offer different rooms or nothing. Told us we may or may not get refunded.

Frequently Asked Questions About Holiday Inn Express & Suites Arlington (I-20-Parks Mall) by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Arlington (I-20-Parks Mall)?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does the hotel offer free breakfast?

Yes, the hotel provides a complimentary buffet breakfast.

Brand Certified Facts from Holiday Inn Express & Suites Arlington (I-20-Parks Mall) by IHG

Holiday Inn Express & Suites Arlington (I-20-Parks Mall) by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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