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Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Staybridge Suites Amarillo – Western Crossing is designed from the ground up…just for you. We are just minutes from the Baptist St. Anthony’s Hospital, Northwest Texas Healthcare System, Bell Textron, Tyson Foods, Owens Corning, Texas Tech Pharmacy School, and AT&T. Staybridge Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax. Plus there’s shopping and dining within walking distance. Just a short drive from the hotel you will find the American Quarter Horse Hall of Fame Museum, Big Texan, Historic Route 66, Panhandle Plains Historical Museum, Cadillac Ranch, and so much more. Lake Meredith Recreation Area, and Palo Duro Canyon State Park is just a short hour drive away.
When it’s time to get connected we know what you need—free wired and wireless high speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center and outdoor courtyard will help melt the stress away. For a relaxing evening, join us for our Social Reception then relax in our “Just like home” Library. For a late night snack you can always grab a treat in our Pantry, open 24 hours.
When you come to the Panhandle of Texas, we know what you need. Staybridge Suites Amarillo-Western Crossing is your best stay…for a week, a month or even a year.
Location
Staybridge Suites Amarillo-Western Crossing by IHG
36 Western Plaza Dr, Amarillo, TX
79109, United States
Hours
Reviews
3.8
607 reviews
5 stars
311
4 stars
111
3 stars
42
2 stars
54
1 star
89
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including cockroaches, mold, and dirty rooms.
Customer Service
Customer service was frequently criticized, with reports of unhelpful and rude staff, particularly at the front desk.
Room Quality
Rooms were often described as outdated and poorly maintained, with issues such as broken appliances and uncomfortable beds.
Breakfast Experience
Breakfast quality and availability were inconsistent, with many guests expressing disappointment in the food options.
Positive Staff Interactions
Despite the negative feedback, some guests praised specific staff members for their friendliness and helpfulness.
- DCDori Carter3 days ago1.0Roach motel!!!!! I always choose the Staybridge Suites wherever I go, however, I will NEVER stay at this location again! I was so tired and couldn’t wait to check in only to have been moved twice because of ROACHES and what looks like some other inspect species. As nice as the staff was…. they knew it but waited to see if I noticed or complained. I left.
- MVMadilyn VenhausNov 18, 20253.0Check in was super easy and quick! Unfortunately as soon as we got into the room it smelled off (almost like a mildew smell), 1 of the outlets looked busted, there were different color and texture (from what we saw) stains all around the room but mostly around the bed or pull put couch, the TV was stuck on one channel that we couldn't change, finally last but not least the roaches. No roaches found in the room when we looked, but after turning the bathroom light on, babies and adults ran back into the drain in the bathtub and sink. Although the room was definitely not the best, we got a full refund and the lady at the desk was super kind and helpful. If they cleaned up a little a did a little TLC, I feel this place could be great! Unfortunately for now it's not.
- KKKaung KhantNov 2, 20251.0Not recommend!!! Cockroaches everywhere — in the bathroom door, near the bed. Clearly no pest control.
- RWRobert WilderOct 23, 20255.0I actually enjoyed my stay here for 2 weeks. As soon as we checked in, Monae at the front desk (she is awesome btw) advised us that when we want our rooms cleaned just let us know. She ment it. If your staying for awhile, be sure to ask every 3rd morning, to have your room cleaned. Breakfast is always tastey. Good location just off the HWY. My only complaint, me personally, not a fan of the bed.
- JWJulie Etter (The Butcher's wife)Aug 29, 20255.0Nice place to stay. Room are large they have a kitchenette separate living room area.
Frequently Asked Questions About Staybridge Suites Amarillo-Western Crossing by IHG
What types of rooms and amenities does Staybridge Suites Amarillo-Western Crossing offer?
The hotel offers fully equipped suites with full kitchens, free high-speed wired and wireless internet, and amenities like a fitness center, hot tub, and business center.
Is free breakfast available at Staybridge Suites Amarillo-Western Crossing?
Yes, complimentary buffet breakfast is included for guests.
Are pets allowed at Staybridge Suites Amarillo-Western Crossing?
Yes, the hotel is pet-friendly and welcomes both dogs and cats.
Does Staybridge Suites Amarillo-Western Crossing provide accessibility features?
Yes, the hotel offers accessible parking, mobility accessibility, and has an elevator to accommodate guests with mobility needs.
What are the check-in and check-out times for the hotel?
Check-in begins at 3:00 PM and check-out is at 11:00 AM.
Is housekeeping available daily during my stay?
Yes, daily housekeeping services are provided, though guests can request to opt out if preferred.
What fitness facilities are available on site?
The hotel has a free fitness center featuring elliptical machines, treadmills, and free weights.
Where can I find nearby dining or shopping options around the hotel?
Nearby you can enjoy dining at Lemongrass Sushi and Pho, Kolache Cafe, Humble Donut Co., and shopping at Michaels Stores and Mardel Christian and Education bookstore.
Are there any healthcare facilities near Staybridge Suites Amarillo-Western Crossing?
Yes, nearby healthcare services include Texas Health and Human Services Department, Dental Group of Amarillo, and Fyzical Therapy & Balance Centers Amarillo Western Crossing.
How can I access shipping and postal services near the hotel?
Guests can use nearby shipping centers like FedEx Office Print & Ship Center and the UPS Access Point location for their mailing and shipping needs.