Business Details
About
HotelHilton
Located off I-40, we’re just minutes from the Westgate Mall and the medical district. Exotic animals at the Amarillo Zoo, rides at Wonderland Amusement Park, and the famous Cadillac Ranch art installation are within 15 minutes of the hotel. Enjoy our complimentary Bagel Bar breakfast which includes muffins and 24/7 coffee service.
Location
Spark by Hilton Amarillo Medical Center
6901 W Interstate 40, Amarillo, TX
79106, United States
Hours
Reviews
3.8
987 reviews
5 stars
448
4 stars
227
3 stars
126
2 stars
69
1 star
117
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, unkempt common areas, and reports of bed bugs.
Customer Service
While some guests praised friendly staff, many reported unprofessional service and lack of responsiveness from management.
Value for Money
Guests noted that while the hotel was affordable, the quality did not meet expectations, with several mentioning better options nearby.
Amenities and Maintenance
Several amenities were reported as out of order, including the pool and elevators, and there were complaints about missing basic items in rooms.
Mixed Experiences
Some guests had positive experiences with room comfort and breakfast, but these were overshadowed by numerous negative reports.
- SRSarita RodriguezJan 3, 20264.0I have stayed in many hiltons this one has the worse breakfast ever. Worse than even the cheapest hotels I have stayed at have had decent breakfasts. But what got me was zero fruit for the wrestling team that was paying to stay there. Should have at least fruit
- KPKapil PuriDec 30, 20252.0Just a hotel. Not maintained. Bathroom had used towels. No microwave in the rooms. On asking was told that People stole the microwave so they have removed from the room and bring back if there is a need. . There was on breads and coffee for the breakfast, they said there Supply truck was late. I left after waiting for more than an hr. I would avoid it next time
- DIDawn IrwinDec 30, 20252.0I will start by not recommending this hotel. I would recommend you go down I40 to the other Spark in Amarillo. This hotel is equivalent to a motel 6. I'm not sure what's on the wall and didn't try to find out. I refused to shower here. The toilet seat is the wrong shape for the toilet. The desk chair is plastic and uncomfortable. I couldn't get a waffle because some women used the entire pitcher and wouldn't allow anyone else to get one.
- LLLiyan LiuDec 20, 20251.0Was somehow overbooked and didn't call us until an hour before our arrival (they called around 9pm) on the day of to tell us they were cancelling our reservation. Very disappointing. Will not book again.
- IIInnaDec 3, 20251.0Checked into the hotel at around 2:30 am after driving 20 hours. Needed to check out at 6am. No electricity, no ac and no hot water. Booked through Priceline and they tried numerous times to contact them to come to a resolution but no luck
Frequently Asked Questions About Spark by Hilton Amarillo Medical Center
What time can I check in and check out at Spark by Hilton Amarillo West Medical Center?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a complimentary Bagel Bar breakfast including muffins and 24/7 coffee service.
Is parking available at the hotel?
Yes, self-parking is available and there are accessible parking options.
Are pets allowed at Spark by Hilton Amarillo West Medical Center?
Yes, pets including cats are welcome at the hotel.
Does the hotel provide an elevator and pool access?
Yes, there is an accessible elevator and an accessible indoor pool available for guests.
Is Wi-Fi available and is there a fitness center?
Free Wi-Fi is available throughout the hotel and a fitness center is also provided.
Does the hotel have a 24-hour front desk and housekeeping services?
Yes, the front desk is available 24 hours and housekeeping services are provided.
Are there any nearby hotels if I want alternative accommodation options?
Nearby hotels include Hampton Inn and Suites Amarillo West, Hampton by Hilton, TownePlace Suites By Marriott Amarillo West/Medical Center, Fifth Season Inn Amarillo, Drury Inn & Suites Amarillo, and Sleep Inn & Suites West Medical Center.
What attractions are near the hotel for guests to visit?
Guests can visit the Amarillo Zoo for exotic animals, Wonderland Amusement Park, and the famous Cadillac Ranch art installation, all within 15 minutes of the hotel.
Are there nearby dining options close to the hotel?
Yes, nearby dining includes Pizza Hut, Wing Man Pizza Hut Wingstreet Sports Bar, Outback Steakhouse, Yanagi Hibachi Restaurant, Hoffbrau Steaks - Amarillo, and China Star.