Located off I-40, we’re just minutes from the Westgate Mall and the medical district. Exotic animals at the Amarillo Zoo, rides at Wonderland Amusement Park, and the famous Cadillac Ranch art installation are within 15 minutes of the hotel. Enjoy our complimentary Bagel Bar breakfast which includes muffins and 24/7 coffee service.
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, unkempt common areas, and reports of bed bugs.
Customer Service
Customer service experiences varied widely, with some guests praising friendly staff while others reported unhelpful or rude interactions.
Value for Money
Many guests felt the hotel offered good value for the price, especially for a quick stay, despite some complaints about the condition of the facilities.
Room Quality
Rooms received mixed reviews; some guests appreciated the spaciousness and comfort, while others noted issues like missing amenities and poor maintenance.
Breakfast Quality
Breakfast options were generally considered basic and lacking, with some guests expressing disappointment over the limited selection.
RF
Randy Fleming
Nov 14, 2025
4.0
Back alley entrance, other establishments parking lots are the entry.
DA
Dave Andrew
Nov 11, 2025
1.0
After checking out I was surprised with a 300 charge on my credit card . I called to ask why and they claimed “ the housekeeper “ said the phone charger in the room was missing. I travel weekly all over the U.S , I don’t need to take a hotel’s charger.
I am disputing this charge with Amex and will go from there.
CP
Cynthia Perez
Nov 9, 2025
2.0
Stayed here one night with my dog while passing through the city on a long drive to Utah from Florida. The nightly rate was reasonable at $79, and I expected to be charged a $50 pet fee as listed on Expedia when I booked it. However, upon checkout, I was surprised to see a $75 pet fee on my card - almost as much as the room itself. This ended up being the highest pet fee out of the four other pet-friendly hotels I stayed at during my trip.
Additionally, the property had piles of pet waste, so if the hotel is going to charge that much for pets, they should at least have someone maintain the area.
The mini fridge, ice machine, and one of the two elevators were also out of order. I was only there for about eight hours, but overall, it wasn’t a pleasant stay.
PH
Philip Hughes
Nov 4, 2025
4.0
The young lady at the front desk (11/2) night shift was very polite and professional. My wife and I travel from Dallas to Colorado springs often and we've decided that this hotel is our stop point if we get a late start. It's worth it.
BP
Brittany Pickens
Nov 2, 2025
5.0
This was my first trip to Amarillo and this hotel was super nice and everyone was super friendly. The rooms were very nice and clean and the bed was very comfortable. The breakfast was very good. I will definitely stay there again when I travel to Amarillo. The price wasn’t bad either. I liked the fact that there weren’t the little bitty bottles of shampoo and conditioner and body wash. It was full size bottles. They also had body lotion that was full size. I was also pleased about the fact that they had a hair dryer. I would recommend this hotel to anyone that is going to Amarillo.
Frequently Asked Questions About Spark by Hilton Amarillo Medical Center
What time can I check in and check out at Spark by Hilton Amarillo West Medical Center?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a complimentary Bagel Bar breakfast including muffins and 24/7 coffee service.
Is parking available at the hotel?
Yes, self-parking is available and there are accessible parking options.
Are pets allowed at Spark by Hilton Amarillo West Medical Center?
Yes, pets including cats are welcome at the hotel.
Does the hotel provide an elevator and pool access?
Yes, there is an accessible elevator and an accessible indoor pool available for guests.
Is Wi-Fi available and is there a fitness center?
Free Wi-Fi is available throughout the hotel and a fitness center is also provided.
Does the hotel have a 24-hour front desk and housekeeping services?
Yes, the front desk is available 24 hours and housekeeping services are provided.
Are there any nearby hotels if I want alternative accommodation options?
Nearby hotels include Hampton Inn and Suites Amarillo West, Hampton by Hilton, TownePlace Suites By Marriott Amarillo West/Medical Center, Fifth Season Inn Amarillo, Drury Inn & Suites Amarillo, and Sleep Inn & Suites West Medical Center.
What attractions are near the hotel for guests to visit?
Guests can visit the Amarillo Zoo for exotic animals, Wonderland Amusement Park, and the famous Cadillac Ranch art installation, all within 15 minutes of the hotel.
Are there nearby dining options close to the hotel?
Yes, nearby dining includes Pizza Hut, Wing Man Pizza Hut Wingstreet Sports Bar, Outback Steakhouse, Yanagi Hibachi Restaurant, Hoffbrau Steaks - Amarillo, and China Star.