Conveniently located on the West side of Amarillo, Texas, the hotel is accompanied by some of Amarillo's finest dining as well as the United Artist Movie Theatre. Whether a juicy steak from Saltgrass, Sushi at Kabukis Japanese Steakhouse, Johnny Carinos famous Italian cuisine, Cafeteria style dining at Furrs, or La Plazas Mexican food is your choice, multiple restaurants are within minutes from this Amarillo Hotel. We are also close to Amarillo’s well-known Cadillac Ranch and Westgate Mall.The provided amenities and atmosphere are unmatched. Each room boasts a wet bar, refrigerator and microwave. The heated salt water pool, hot tub and smoke-free environment are just the start of our eco-friendly based hotel. The spacious Fitness Center houses a variety of equipment for your individual needs including free weights and assorted cardio equipment.Fiber optic technology allows for faster Internet speeds, increasing the efficiency of your business or personal related needs. The professional Business Center and dynamic meeting room space offer ease to the traveler. The copious meeting room is equipped with a 55 inch HD TV and easy plug system. Enjoy a true West Texas experience on your next vacation or business trip at the Holiday Inn Express & Suites Amarillo West in Texas, a great hotel guests love.
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with specific rooms.
Staff Service
The staff received positive feedback for being friendly and accommodating, though there were some complaints about slow service and unprofessional behavior from certain employees.
Breakfast Quality
Breakfast was generally well-received, with many enjoying the variety and quality, though some found it lacking on certain occasions.
Pet Policy
The hotel is noted for being pet-friendly, but some guests expressed concerns about noise from barking dogs and unexpected fees.
Noise Issues
Several reviews mentioned noise disturbances from other guests and thin walls, impacting the overall comfort of the stay.
TG
Teresa Guckert
4 days ago
5.0
Very nice and clean hotel. Breakfast was good too!
CK
Cee K
Nov 18, 2025
5.0
Great rooms
Easy check in
Plenty of parking
CH
CHARLIE HAMMOND
Oct 28, 2025
5.0
Great price for everything you have. Are service dog GiGi loves it.
LC
lexy C
Oct 14, 2025
1.0
Have a pet policy which is fine but dog kept barking and didn't get much sleep. Also didn't like checking in and about to relax and someone unlockes our door and about to come in but see's us. I go follow up with front desk and she's not sure who it could been.
BW
Belynda Warner
Oct 8, 2025
4.0
I like the location of this hotel, and that they allow pets. They have plenty of pet areas, and they are far enough off the freeway to be quiet. I didn't try breakfast because we left very early. Grounds are clean, and plenty of restaurants are nearby.
My main reason for review is because of the dog room situation. They did well putting us on the bottom floor near the side door which is great for dog bladders. And I get it, when I travel with dogs, I do not expect the best room in the hotel. But our room was... ick. The dog urine smell was overwhelming, and the carpet was literally wet in one spot right in a high traffic area of the room. I HOPE we were put in possibly the last available pet room as we were late arrivals? Because if they knew of this condition and put us in that room anyway, I would be disappointed. Due to the good reviews from other pet travelers, I would try this hotel again, but I would check the room before moving in.
Frequently Asked Questions About Holiday Inn Express & Suites Amarillo West by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Amarillo West?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included with a stay at the hotel?
Yes, a free breakfast buffet is available for guests.
Does the hotel allow pets?
Yes, the hotel welcomes both cats and dogs.
Is there free WiFi available for guests?
Yes, free WiFi is available in public areas of the hotel.
Are there any accessibility accommodations at the hotel?
Yes, the hotel offers accessible parking, mobility accessibility, and an elevator.
What amenities does the hotel provide for fitness and relaxation?
The hotel features a free fitness center, indoor heated saltwater pool, and a hot tub.
Does Holiday Inn Express & Suites Amarillo West provide housekeeping services?
Yes, daily housekeeping is available for guests.
Are there business facilities available for meetings or work?
Yes, the hotel has a professional business center and one meeting room equipped with a 55 inch HD TV.
Which nearby dining options are available close to the hotel?
Nearby restaurants include Saltgrass Steak House, Kabuki's Japanese Steakhouse, Johnny Carino's Italian cuisine, Furrs Cafeteria, and La Plaza Mexican food, all within minutes of the hotel.
What nearby entertainment options can guests enjoy during their stay?
Guests can visit the United Artist Theater and Regal UA Amarillo Star cinemas, both close to the hotel, offering movie experiences after a day of travel or meetings.
Are there convenient nearby services such as postal offices near the hotel?
Yes, the US Post Office and United States Postal Service centers are nearby, making it easy for guests to access mailing and shipping services.