Does the hotel offer parking facilities?

Welcome to our beautiful hotel in Amarillo, Texas! Nestled in the heart of the Texas Panhandle, our hotel puts you near Amarillo’s best attractions. The iconic Cadillac Ranch is just 10 minutes away on historic Route 66. The second-largest canyon in the United States—Palo Duro Canyon—is an easy 30-minute drive from our Amarillo hotel. And with a location right off I-40, our hotel is a convenient stop whether you’re passing through or staying awhile. When you're not exploring Amarillo, take advantage of our exceptional meeting space, perfect for conferences, corporate events, and social gatherings. Our versatile venues feature state-of-the-art technology, customizable layouts, and seamless service to ensure a successful event. After a productive day, dine at Flame Grill Restaurant and Bar for breakfast and dinner, stay active in our fitness center, or unwind in our spacious pool and jacuzzi. In your comfortable room, you’ll find an ergonomic workspace, a lounge chair, plush beds, and a flat-screen TV. We look forward to welcoming you to an oasis of rest and relaxation at our hotel in Amarillo!

Location

Holiday Inn Amarillo West Medical Center by IHG

8231 Amarillo Boulevard West, Amarillo, TX

79124, United States

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Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

3.9

1,407 reviews

5 stars

676

4 stars

339

3 stars

132

2 stars

1 star

163

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty carpets, unclean bathrooms, and unpleasant odors in rooms.

Staff Performance

Customer service experiences varied widely, with some staff being praised for their helpfulness while others, particularly management, received significant criticism for rudeness and lack of professionalism.

Amenities Availability

Guests reported that advertised amenities such as the pool and breakfast were often unavailable or misleading, with some guests expressing disappointment over additional charges for breakfast.

Room Condition

Many reviews noted that the rooms were outdated and in need of maintenance, with issues such as broken fixtures and uncomfortable beds.

Location and Accessibility

The hotel is well-located near restaurants and shopping, but some guests mentioned difficulties with access and parking.

WR
Willie Ramos
6 days ago
4.0
Rooms are dated but well maintained and clean. I like this location because there are several restaurants within walking distance and they have ample parking.
RS
Rose Seimet
Feb 16, 2026
5.0
Great room and friendly staff.
AF
Ashley Fisher
Jan 11, 2026
5.0
Best air conditioners ever!! 🤗🙏
JL
John Lerch
Jan 9, 2026
2.0
First, staff was pleasant and check-in/check-out was easy. Hotel had plenty of parking and rooms seemed clean. Went a little sideways from there. Pool/exercise room were closed. Reviews from months ago said same thing. Hallway on 1st floor had strange smell. Biggest complaint would be shower. Water temps were great, but shower head only had one speed. Like standing under a power washer! Plenty of parking, but driveways leading to hotel had huge potholes. Seems OK for a 1 night stay, but hotel feels aged, and seems that maintenance is either being done slowly or not at all. Looking for a place to just sleep then get rolling in the morning, this place works. Can be 3-Star property if management steps up repairs and upkeep.
JD
Jeff Finding Your Dreamcar
Dec 29, 2025
5.0
I've been staying at this location for years, though not weekly, but yearly. The key to any good service/hotel business is consistency. Each time I stay, it's the same, excellent. Carter and her staff are knowledgeable, and attentive. The rooms, clean and roomy. No problem at all recommending them to others and fair rates too.

Frequently Asked Questions About Holiday Inn Amarillo West Medical Center by IHG

Is breakfast included with my stay?

Breakfast is included for guests booking the government/military rate. For other guests, breakfast options are available at the on-site Flame Grill Restaurant & Bar, but are not included in the standard room rate.

What are the check-in and check-out times?

Check-in at Holiday Inn Amarillo West Medical Center begins at 3:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out requests are subject to availability and may incur additional charges.

Brand Certified Facts from Holiday Inn Amarillo West Medical Center by IHG

Holiday Inn Amarillo West Medical Center by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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