Holiday Inn Amarillo East by IHG

4.1
597 reviews
Holiday Inn Amarillo East Dusk

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to Holiday Inn East Amarillo, right off I-40 and a quick ride from Rick Husband Amarillo International Airport. Our Amarillo, TX hotel makes travel easy for work and play. Major employers like Bell, Tyson, and Pantex are close by, and the medical district is just down the road. Spend a day at Cadillac Ranch, hike Palo Duro Canyon, and cruise Route 66. Bring the kids to Wonderland Amusement Park. Shop at Westgate Mall or head to Town Square for dining and entertainment. Back at our hotel in Amarillo, TX, relax in the indoor pool and hot tub, then grab dinner and drinks at 66 Restaurant & Bar with weekday happy hour from five to seven. Free Wi-Fi, friendly service, and flexible meeting space keep your time in Amarillo simple and bright.

Location

Holiday Inn Amarillo East by IHG
7799 I-40 East, Amarillo, TX
79118, United States

Hours

Reviews

4.1
597 reviews
5 stars
348
4 stars
123
3 stars
36
2 stars
37
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and poor communication.

Cleanliness

Rooms generally reported as clean, but some guests noted issues with maintenance and cleanliness in specific areas.

Breakfast Issues

Many complaints about breakfast not being included or lacking options, with some guests feeling it was overpriced.

Amenities

Concerns about non-functioning amenities like the pool and hot tub, along with issues related to room features.

Value for Money

Guests expressed dissatisfaction with pricing relative to the quality of service and amenities provided.
  • RC
    Rich in Cody
    Jan 6, 2026
    5.0
    Thoroughly enjoyed our stay mid-December 2025 on our way home on a 2,000+ mile trip. They have pet areas and walking areas. We had dinner at the nearby Buc-Cees. Breakfast was truly wonderful and the front desk staff were the best. Thanks for hosting us on our cross country trip home!
  • BC
    Becky Calderon
    Jan 3, 2026
    5.0
    It's a Beautiful place so please.🤗
  • KC
    Kimberly Cash
    Dec 20, 2025
    1.0
    Im giving them a 1 star because our experience was a COMPLETE DISASTER! I booked this room for my neice through the hotels app. She and her husband were driving from north Colorado and this was the half way point. We called and spoke to Charles to inform him that they wouldn’t be coming in until 5 am and yes we know they had to be out by 11am that wasn’t a problem, they just needed a few hours of sleep before driving another 12 hours to Mississippi. So they got to the hotel and was informed that they didn’t have a room because Charles didn’t do his job and the room was marked a no show. I called the hotel and spoke with a young lady who then told me I needed to call hotels.com to see if they can reactive it and send it back over. All of this was a massive inconvenience that could have been prevented if Charles just did his job in the first place. I ended up getting hotels.com to reactive the room and called the hotel back etc. then I was informed she spoke with the general magnet and they were going to comp the room for me ( which I didn’t ask for but nice gesture) and give me a refund. Because of the inconvenience this has caused and ended up giving them a late check out at 1 pm instead of 11am. Well it is now 24 hours later and I still have not received a refund or an email or anything saying that they are trying to process the refund. My issue with this is don’t tell someone you’re going to do something and then not do it. I understand that I didn’t ask for it in the first place, but it was brought up and I was assured that I was going to get a refund for all the trouble that I had to go through and inconvenience, this caused on everybody. Definitely poor customer service and poor communication!!
  • SM
    Shel Henson (Moosi)
    Dec 18, 2025
    5.0
    Sheets are so very soft & no starch, which is awesome as I'm allergic
  • HF
    Hunter Fugate
    Dec 16, 2025
    2.0
    The outside of the hotel stunk, the bathroom door won’t stay closed the bathroom sink is straight up busted and the breakfast isn’t free, will not be staying here again there is far better and cheaper alternatives

Frequently Asked Questions About Holiday Inn Amarillo East by IHG

What is a good place to eat?

A great place to eat nearby is The Big Texan Steak Ranch and Brewery, an Amarillo legend known for its juicy steaks, lively atmosphere, and famous 72-ounce steak challenge. You can also enjoy convenient on-site dining at our 66 Restaurant & Bar or check out local favorites like Coyote Bluff Café, The Plaza Restaurant, and Dyer’s Bar-B-Que—all just a short drive from the hotel.

Where is Buc-ee's?

The closest Buc-ee’s is located at 9900 East Interstate 40, Amarillo, Texas 79118, just a quick five-minute drive from the hotel.