Holiday Inn Amarillo East by IHG

4.1
590 reviews
Holiday Inn Amarillo East Dusk

About

HotelWedding VenueBusiness Meeting LocationsConference Center
East Amarillo Hotel Offers Convenient Location Enjoy a comfortable stay at the Holiday Inn East Amarillo, located within 3 miles of Amarillo Rick Husband International Airport (AMA). Our East Amarillo hotel's location off I-40 offers close proximity to businesses, area attractions, and the Amarillo Medical Center Take the family for a day of fun at Wonderland Amusement Park, just 10 miles from our Amarillo hotel! In the mood for shopping, then Westgate Mall is your spot only 10 miles away. Amarillo offers attractions for nature lovers as well, such as Palo Duro Canyon State Park & Historic Route 66. Want just a night out on the town? Visit Town Square! This local favorite has everything from spas to an entertainment complex. Lodging in our Amarillo Airport hotel while in town for business means you have an ideal location close to Bell Helicopter, Tyson Fresh Meats, and Pantex to name a few. BSA Health System, Northwest Texas Healthcare System, and Texas Tech University Health Sciences Center are also nearby. Our hotel has two meeting rooms totaling over 3,600 sq. ft. of space, offers wireless Internet access for your convenience and provides a 24-hour Business Center. Enjoy Amarillo's Newest Full Service Hotel! You can indulge in in-room dining, or a night cap on our beautiful back patio. No matter who you are, we've got something to make you smile!

Location

Holiday Inn Amarillo East by IHG
7799 I-40 East, Amarillo, TX
79118, United States

Hours

Reviews

4.1
590 reviews
5 stars
344
4 stars
122
3 stars
36
2 stars
36
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer service experiences varied; some staff were praised for friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.

Cleanliness

Rooms were generally reported as clean, but there were multiple complaints about dirty rooms and inadequate housekeeping.

Breakfast Issues

Many guests expressed dissatisfaction with the breakfast, citing high costs and poor quality, with some expecting complimentary meals.

Noise Concerns

Several reviews mentioned noise issues, particularly in specific rooms, affecting the overall comfort of the stay.

Location and Amenities

The hotel is conveniently located near restaurants and attractions, but there were complaints about the pool and hot tub not functioning properly.
  • CB
    Christopher Bucholz
    Nov 17, 2025
    5.0
    Great place to stay for the night. Very nice and clean room with a nice bathroom. This place makes the best pizza in their restaurant. Very good crust. Do not have pizza delivered to your room from Dominos or Pizza Hut til you try theirs first! I was very impressed. See attached photo. The front desk agent (Jazz) was extremely friendly and professional and so was the gal with the long hair who waited on me. I think her name started with an S?? I highly recommend this place. It’s very close to Interstate 40 which is nice too.
  • CR
    Casey Register
    Nov 13, 2025
    5.0
    Super Clean and really nice staff. Couldn't have been a better experience!
  • SV
    Shea View
    Nov 9, 2025
    4.0
    I can't believe the same awful girl still works at the front desk after 2 years. She doesn't speak to people checking in nor does she look at them because her personal cell phone conversation is too important. Once she was blaring music in another language. I wonder if she ever smiles.
  • TT
    Tammy
    Oct 15, 2025
    5.0
    Driving thru and stayed here. Staff was friendly and quick check in. They even gave us a coupon for a free queso at Chuy's when we said we were eating there.
  • WB
    World’s Famous Dermatologist David Bryant
    Oct 6, 2025
    5.0
    Incredible experience in every way imaginable. Especially from Jazz operating the front desk. She and everyone else was awesome.

Frequently Asked Questions About Holiday Inn Amarillo East by IHG

What time are the check-in and check-out times at Holiday Inn Amarillo East by IHG?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is free parking available at Holiday Inn Amarillo East by IHG?

Yes, free parking is available for guests at the hotel.