Hilton Garden Inn Amarillo

3.7
1177 reviews

About

HotelHilton
The Hilton Garden Inn Amarillo hotel in Texas is located just off the main Texas Interstate 40, and offers easy access to the highway. It is located near major medical facilities, including Baptist St Anthony Hospital, Northwest Texas Hospital, and Amarillo Heart Group, to name a few. The Hilton Garden Inn Amarillo hotel in Texas is within walking distance from the Westgate Mall, major retailers, and a movie theater. This Hilton Garden Inn hotel is centrally located near all area attractions in Amarillo, and close to major business. The Hilton Garden Inn Amarillo hotel in Texas features 90 rooms and suites with an array of special amenities that include complimentary wireless high-speed internet and remote printing provided by PrinterOn. There is a large work desk with desk level outlets, an ergonomic chair with a high definition television, and number of cable channels to choose from. There is a hospitality center with a microwave, refrigerator, coffee maker, iron and ironing board, and two dual line phones with voice mail service. The Hilton Garden Inn Amarillo lodge has an exquisite Victorian decor with stately cathedral ceilings, enhanced with a Bose Sound System, beautiful artwork, and beautifully carved woodwork. The hotel features a large indoor heated saline pool and state-of-the-art Fitness Center by Precor. For a peaceful, cozy evening enjoy the large patio with soft music. The Hilton Garden Inn Amarillo hotel in Texas offers approximately 3,500 square feet of meeting space, which includes also an ornate board room. The meeting space can accommodate up to 217 people with on-site catering service available for all events. The Hilton Garden Inn Amarillo hotel in Texas offers the Garden Bar and Grille restaurant serving all meals with room service. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. ****************Everything. Right where you need it.*****************

Location

Hilton Garden Inn Amarillo
9000 Interstate 40 West, Amarillo, TX
79124, United States

Hours

Reviews

3.7
1,177 reviews
5 stars
483
4 stars
262
3 stars
156
2 stars
116
1 star
160

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendliness and helpfulness of the staff, particularly highlighting individuals like Pamela and Brittney for their exceptional service.

Room Quality

Feedback on room quality was mixed; while some found rooms clean and comfortable, others reported issues such as outdated facilities, cleanliness concerns, and uncomfortable beds.

Breakfast Experience

Several reviews criticized the breakfast offerings, citing high prices and limited options, with some guests recommending alternatives outside the hotel.

Customer Service Issues

There were multiple complaints regarding rude staff interactions, particularly with a front desk employee named MB, leading to dissatisfaction among guests.

Cleanliness Concerns

Some guests reported cleanliness issues, including dirty floors and bathrooms, which detracted from their overall experience.
  • JJ
    JennieBee
    6 days ago
    2.0
    I stayed at this hotel on Jan. 3rd, and a friend travelling with me made our reservations. I had no idea that the pet fee for one night with a cat was $75.00. The non-refundable room reservation was only $82.71. I have never paid more than $30.00 for a pet fee at a hotel. Must be making a lot of money on those fees since there were many pets that night. Just an okay room.
  • JB
    Jennie Bee
    6 days ago
    2.0
    I stayed at this hotel on Jan. 3rd, and a friend travelling with me made our reservations. I had no idea that the pet fee for one night with a cat was $75.00. The non-refundable room reservation was $82.71. I have never paid more than $30.00 for a pet fee at a hotel. Must be making a lot of money on those fees since there were many pets that night. Just an okay room.
  • KP
    Katerina Pickup
    Dec 29, 2025
    5.0
    We’ve stayed in the Hilton Garden Inn Amarillo a couple of times now during our road trips. The hotel offers a great value, the staff are extremely welcoming, friendly and helpful, and the rooms - while not luxurious - are spotless, comfortable and equipped well with a Kurig coffee machine, fridge and a microwave oven. This time we were welcomed by Pamela at the reception who was all smiles and couldn’t do more to make us feel welcome on our arrival. Good breakfast with cold and hot options and heathy choices. Thank you, team Hilton Garden Inn Amarillo! We’ll be back.
  • XX
    xxsekoxx
    Dec 28, 2025
    1.0
    I have stayed at better two star hotels. The walls are covered in cheap heavy texture. The shower looks like they haven't been cleaned in years. And the coffee is literally the worst i have ever had. It blows my mind that this is a 4 star hotel. They even want $10 for Breakfast. I paid $250 for one night. There's a reason they have terrible reviews. Avoid this place at all costs. I have stayed in nicer motel 6's.
  • NT
    Neicha Thomas
    Dec 26, 2025
    4.0
    It’s a fairly new hotel. It’s nice and quiet and clean. Checking in and Checking out was easy with no issues. Only problem was we had to park in the back and we couldn’t use the back doors and had to walk all the way to the front at night in the cold. Other than that it was a pleasant stay

Frequently Asked Questions About Hilton Garden Inn Amarillo

What are the check-in and check-out times at Hilton Garden Inn Amarillo?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does Hilton Garden Inn Amarillo offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas, along with a public internet terminal.