Business Details
About
HotelHampton Inn
We’re off the I-40, opposite the Westgate Mall. We’re a five-minute drive to the Medical District, Don Harrington Discovery Center, and Amarillo Botanical Gardens. Enjoy hiking trails and summer events at Palo Duro Canyon State Park, 30 minutes away. Discover our heated indoor saltwater pool, comfortable suites with kitchenettes, and event space.
Location
Hampton Inn & Suites Amarillo West
2200 Cinema Drive, Amarillo, TX
79124, United States
Hours
Reviews
4.6
150 reviews
5 stars
123
4 stars
12
3 stars2
2 stars
5
1 star
8
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Guests frequently praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained and spotless.
Staff Service
The staff received numerous compliments for their friendliness, helpfulness, and attentiveness, with specific mentions of individual employees who went above and beyond.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality of food provided.
Room Comfort
Most guests found the rooms comfortable and modern, although some noted issues with air conditioning and water pressure.
Location
The hotel is conveniently located near restaurants and the highway, making it a favorable choice for travelers.
- EEElcee2 days ago5.0As always, Hampton Inn truly lives up to its excellent reputation! ⭐️ The room was spotless, the bed was super comfortable, and everything felt welcoming and well cared for. 🛏️✨ You always know what you’re getting with Hampton—clean, cozy, and dependable every single time. 🙌🏨 Without a doubt, it’s always worth the stop and a brand we’re happy to return to again and again! 😊👍
- WDW D5 days ago1.0Writing this review primarily due to a very negative experience with the hotel manager Jess Reyes who basically “verbally assaulted” me upon checking in today. I’m a lifetime Diamond member who loyally has stayed with Hilton almost exclusively when traveling for the past 25 years. I have NEVER had a more NEGATIVE experience at any Hilton property than I did today. After being blown off on my first attempt to check-in I went to use the restroom. Upon my return was asked by Lindsey how she could help me and I stated that I was checking in and stepped up to the counter to be helped. As soon as I STEPPED UP to the counter the overly zealous Jess Reyes snapped at me and essentially ordered me to STEP BACK and stated I was crowding out a customer who was already standing to the side allowing me plenty of room to interact with Lindsey. I was taken aback because Lindsey had initiated the contact with me as I was patiently awaiting my turn to check in. It’s very sad that someone like Jess Reyes feels she can verbally abuse customers and treat them with such disdain! She is a TERRIBLE representative for the hospitality business. I have stayed at this same hotel several times in the past year and never had any issues at this location. Unfortunately, after the verbal abuse I received from this manager I don’t plan to stay at this Hampton anymore. The only way that I would stay here again would be if she was relieved of her duties as manager.
- LGLucky Girl135 days ago5.0Easy on and off... Very clean and safe area with a lot of food in the area... With some delivery.. definitely will be staying here again... Pet policy for service animals 😀
- SSSecOpsJan 5, 20265.0Cassi made our family’s stay especially enjoyable through her professionalism and genuine care. As a former manager at a major hotel, I can say she demonstrates the qualities I would look for when considering someone for advancement. She is attentive, takes pride in her work, and clearly values the guest experience. This level of commitment is not common and deserves recognition. Thank you, Cassi, for your dedication and care.
- CDCarly DoehlerJan 3, 20265.0Clean, quiet, and fully updated/new. We had an issue with our room and Naomi helped us out quickly, taking care of the problem. Pool was well maintained and the breakfast had many options. Will be back.
Frequently Asked Questions About Hampton Inn & Suites Amarillo West
What time can I check in and check out at Hampton Inn & Suites Amarillo West?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast provided at Hampton Inn & Suites Amarillo West?
Yes, free breakfast is available for guests.
Is Hampton Inn & Suites Amarillo West pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have accessibility features?
Yes, the hotel offers accessible parking, an accessible pool, and is mobility accessible with an elevator.
Are there swimming pools available?
Yes, there is one heated indoor saltwater pool available for guests.
Does Hampton Inn & Suites Amarillo West have WiFi?
Yes, free WiFi is available in public areas along with public internet terminals.
Is there parking available at the hotel?
Yes, self-parking is available for guests.
What nearby restaurants can I visit around the hotel?
Nearby restaurants include Johnny Carino's (Italian), Logan's Roadhouse (Barbecue & Steakhouse), Chuy's Amarillo (Mexican & American), and Lin's Grand Buffet (Chinese & Asian).
Which hotels are near Hampton Inn & Suites Amarillo West?
Nearby hotels include Extended Stay America, My Place Hotel-Amarillo, TX, Springhill Suites Amarillo, SpringHill Suites, Drury Inn & Suites Amarillo, and Studio 6 Suites Amarillo, TX – West Medical Center.
What attractions can I visit near Hampton Inn & Suites Amarillo West?
You can visit the Don Harrington Discovery Center, Amarillo Botanical Gardens, and enjoy hiking and summer events at Palo Duro Canyon State Park, which is 30 minutes away.