Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsExtended Stay Hotel
Our Candlewood Suites Amarillo-Western Crossing Hotel is a great location that's just five minutes from the intersection of Interstate 40 & I27/US 87. We are the perfect place for any length of stay, whether you're coming for a quick trip or an extended stay. Our hotel offers a selection of studios and one and two-bedroom suites. Our rooms include fully equipped kitchens and a spacious workspace with complimentary Wi-Fi access throughout the hotel. We have a 24-hour Candlewood gym, complementary on-site guest laundry, along with providing our guests with a daily complimentary newspaper, and weekly housekeeping service.
Visit our 24-hour cupboard and grab a quick snack for the road, or just relax in our outdoor gazebo & grill area. Located nearby are a variety of restaurants for Dine in or Drive thru, some within walking distance. We are a short drive to areahospitals, Amarillo Civic Center, Downtown area,and the home to our baseball team,Hodgetown. When you are looking for a hotel in the area, make our Candlewood your first choice for affordable accommodations. Our goal is to make your stay feel more like at home.
Location
Candlewood Suites Amarillo-Western Crossing by IHG
18 Western Plaza Drive, Amarillo, TX
79109, United States
Hours
Reviews
4.1
424 reviews
5 stars
229
4 stars
100
3 stars
33
2 stars
27
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Feedback on cleanliness was mixed; while some guests found rooms clean and well-maintained, others reported issues with unclean rooms and inadequate housekeeping.
Room Quality
Rooms were generally spacious and comfortable, but many guests noted the need for maintenance and updates, with some rooms showing signs of wear and tear.
Staff Service
Staff were frequently described as friendly and helpful, although there were instances of poor customer service and management issues reported.
Safety Concerns
Several reviews highlighted safety issues, including theft in the parking lot and concerns about loitering outside the hotel.
Amenities
Guests expressed disappointment over the lack of breakfast options and limited amenities, such as no pool or insufficient kitchen supplies.
- RCRyker CablerNov 16, 20251.0Stung by a wasp at 2:20 am and was told they can't switch me rooms or do anything helpful. I've stayed multiple times this year with no issues, but after seeing how they handle problems here I sure won't be back.
- DHDaniel HarrisNov 11, 20255.0Good place to stay. Clean, quiet, and affordable. Also had lots of appliances
- ABAmy BeavenNov 2, 20255.0Great place to stay. Room was very clean and the staff were very kind. I felt very safe. Got a good night sleep.
- HPHorsefly PhotographyOct 17, 20253.0Room was very spacious but bed was hard. Made it difficult to sleep for me
- WTWalter W. TaylorSep 19, 20255.0It had a refrigerator refrigerator in it a kitchen sink kind of place cabinets with toaster Etc in it and a shower and it also had a stove. This would be a good place to stay if you're going to stay in one location for several days and eat some meals and make some in your room
Frequently Asked Questions About Candlewood Suites Amarillo-Western Crossing by IHG
What accessibility features does Candlewood Suites Amarillo-Western Crossing offer?
The hotel offers accessible parking, mobility accessible facilities, and an elevator for guest convenience.
Does the hotel provide free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Candlewood Suites Amarillo-Western Crossing?
Yes, pets including cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is housekeeping service available during my stay?
Yes, housekeeping is available with weekly service and guests can also request additional housekeeping.
What fitness facilities are available at the hotel?
Guests have free access to a 24-hour fitness center equipped with elliptical machines, treadmills, and free weights.
Are there business facilities available for meetings or work?
Yes, there is a business center and one meeting room available for guest use.
Is there parking available at Candlewood Suites Amarillo-Western Crossing?
Yes, free parking is available on-site for all guests.
What nearby hotels can I consider besides Candlewood Suites Amarillo-Western Crossing?
Nearby hotels include Spark by Hilton Amarillo Western Plaza, Staybridge Suites Amarillo-Western Crossing, Comfort Suites, and Route 66 Hotels Ltd.
Are there any local attractions or facilities near the hotel that guests might find useful?
Yes, guests can visit the Amarillo Civic Center, Hodgetown baseball stadium, or use services like the Amarillo Postal Employees Credit Union and Petco nearby.
Where can I find dining options close to the Candlewood Suites Amarillo-Western Crossing?
Various restaurants are within walking distance, and you can also visit nearby places like Tea2Go for tea and Ahvaz Hookah Lounge for a relaxing atmosphere.