Brand Certified
Candlewood Suites Amarillo-Western Crossing by IHG
4.1(434 reviews)
Certified by Candlewood Suites Amarillo-Western Crossing by IHG • Mar 01, 2026
Business Details
18 Western Plaza Drive, Amarillo, TX
79109, United States
Certified by Candlewood Suites Amarillo-Western Crossing by IHG • Mar 01, 2026
(806) 418-2661
Certified by Candlewood Suites Amarillo-Western Crossing by IHG • Mar 01, 2026
https://www.ihg.com/candlewood/hotels/us/en/amarillo/amaam/hoteldetail
Certified by Candlewood Suites Amarillo-Western Crossing by IHG • Mar 01, 2026
About
Certified by Candlewood Suites Amarillo-Western Crossing by IHG • Mar 01, 2026
HotelWedding VenueConference CenterBusiness Meeting LocationsExtended Stay HotelCandlewood Suites
Our Candlewood Suites Amarillo-Western Crossing Hotel is a great location that's just five minutes from the intersection of Interstate 40 & I27/US 87. We are the perfect place for any length of stay, whether you're coming for a quick trip or an extended stay. Our hotel offers a selection of studios and one and two-bedroom suites. Our rooms include fully equipped kitchens and a spacious workspace with complimentary Wi-Fi access throughout the hotel. We have a 24-hour Candlewood gym, complementary on-site guest laundry, along with providing our guests with a daily complimentary newspaper, and weekly housekeeping service.
Visit our 24-hour cupboard and grab a quick snack for the road, or just relax in our outdoor gazebo & grill area. Located nearby are a variety of restaurants for Dine in or Drive thru, some within walking distance. We are a short drive to areahospitals, Amarillo Civic Center, Downtown area,and the home to our baseball team,Hodgetown. When you are looking for a hotel in the area, make our Candlewood your first choice for affordable accommodations. Our goal is to make your stay feel more like at home.
Location
Certified by Candlewood Suites Amarillo-Western Crossing by IHG • Mar 01, 2026
Candlewood Suites Amarillo-Western Crossing by IHG
18 Western Plaza Drive, Amarillo, TX
79109, United States
Hours
Certified by Candlewood Suites Amarillo-Western Crossing by IHG • Mar 01, 2026
Reviews
4.1
434 reviews
5 stars
234
4 stars
101
3 stars
36
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and leftover items from previous guests.
Room Quality
While some guests praised the spaciousness and comfort of the rooms, many noted that the rooms were outdated and in need of maintenance.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as unfriendly or unresponsive.
Safety Concerns
Several reviews raised concerns about safety, including theft incidents in the parking lot and loitering outside the hotel.
Lack of Amenities
Guests expressed disappointment over the absence of breakfast options and limited on-site amenities, such as no pool or proper food service.
- ZSZack SaundersFeb 8, 20263.0The washer and dryer haven't worked in weeks.
- WMWilliam MoscaFeb 5, 20263.0Stayed 2-4-26 in rm 421. $97. Decently cheap especially for a Candlewood. Reviews say it’s an older hotel and parts of it you can tell. From the reviews, there was hesitation coming here but honestly I’ve stayed on the other side of town and it’s not much better and you get a little less quality in hotels. The major + was there was no car theft. And there’s a few reviews on this. The room itself was clean, no bugs and quiet. WiFi worked well. AC worked well. Good large, soft pillows and good blanket. Firm mattress. Small tv. It was a good stay.
- CHChristopher HughesJan 23, 20265.0Older property, but the rooms were very clean and in good condition.
- WMwx mcpoJan 6, 20265.0Everything from the receptionist to the room was excellent. Room was very large, clean and comfortable. Bed was one of the best hotel beds I've ever slept on.
- EGEdgar GonzalezDec 16, 20253.0Really bad room set up. Only 1 night stand instead of 1 on each side of the bed. And inconvenience for charging your phones.
Frequently Asked Questions About Candlewood Suites Amarillo-Western Crossing by IHG
What accessibility features does Candlewood Suites Amarillo-Western Crossing offer?
The hotel offers accessible parking, mobility accessible facilities, and an elevator for guest convenience.
Does the hotel provide free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Candlewood Suites Amarillo-Western Crossing?
Yes, pets including cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is housekeeping service available during my stay?
Yes, housekeeping is available with weekly service and guests can also request additional housekeeping.
What fitness facilities are available at the hotel?
Guests have free access to a 24-hour fitness center equipped with elliptical machines, treadmills, and free weights.
Are there business facilities available for meetings or work?
Yes, there is a business center and one meeting room available for guest use.
Is there parking available at Candlewood Suites Amarillo-Western Crossing?
Yes, free parking is available on-site for all guests.
What nearby hotels can I consider besides Candlewood Suites Amarillo-Western Crossing?
Nearby hotels include Spark by Hilton Amarillo Western Plaza, Staybridge Suites Amarillo-Western Crossing, Comfort Suites, and Route 66 Hotels Ltd.
Are there any local attractions or facilities near the hotel that guests might find useful?
Yes, guests can visit the Amarillo Civic Center, Hodgetown baseball stadium, or use services like the Amarillo Postal Employees Credit Union and Petco nearby.
Where can I find dining options close to the Candlewood Suites Amarillo-Western Crossing?
Various restaurants are within walking distance, and you can also visit nearby places like Tea2Go for tea and Ahvaz Hookah Lounge for a relaxing atmosphere.
Brand Certified Facts from Candlewood Suites Amarillo-Western Crossing by IHG
Candlewood Suites Amarillo-Western Crossing by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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