Best Western Santa Fe

4.3
1270 reviews

About

HotelBest Western
Located in Amarillo,TX, the Best Western Santa Fe is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Santa Fe
4600 I-40 E, Amarillo, TX
79103, United States

Hours

Reviews

4.3
1,270 reviews
5 stars
752
4 stars
316
3 stars
119
2 stars
41
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and hotel facilities.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others expressed disappointment in the variety and replenishment.

Comfort Issues

Several reviews mentioned discomfort with the beds and noise issues from neighboring rooms.

Location and Parking

The hotel is conveniently located near the highway with ample parking, including options for larger vehicles.
  • KG
    Keya Grable
    4 days ago
    1.0
    The number of ‘not right’ with this room far outweighs anything else about this place. If you want to stay in a room from the 1970’s this is your place. When I called to ask why there was no local tv stations. I was told that I had to do some things to the TV to make it work. I am not employed by Best Western and do not do maintenance on their TVs. They should maintain them in an order that a guest can turn it on and watch TV. The bed is hard as a rock, thankfully the ruts in the mattress weren’t too deep, about 6 inches. Their towels are so stiff and rough. They feel like they’ve been over soaked since they came into existence. The coffee machine is also from the 1990s and taste like it has sat there since then as well. If you’re a light sleeper, you will not enjoy this place at all. There is a 1 acre dirt lot directly behind this building that semi’s park in and idle all night long there is never any peace and quiet. I am not going to stick around for breakfast, and if the smell is any indication, I don’t think I would like it. This could be a perfect little place to stop. If some of these irritations were addressed and fixed, I’m sure they would be busy and their rooms filled all the time. As it is, people only stop here as the last resort.
  • JC
    John Collier
    Jan 4, 2026
    5.0
    We arrived just after 9pm after a very long day of driving. Ashly, the front desk clerk was very friendly and patient. The process was simple and seamless. The lobby was clean and inviting, the room was just as clean. We highly recommend this hotel and would absolutely stay again when in the area!
  • BP
    Ben Pearson
    Dec 24, 2025
    5.0
    Fantastic deal! The breakfast was great, the room excellent, and overall would go back!
  • AA
    Alex
    Dec 15, 2025
    1.0
    The full breakfast is not replenished. It practically doesn't exist. If you try to take anything, the staff takes it away. This happened at 9:15 a.m. Very unfriendly. You don't feel welcome. Date: Dezember 15, 2025 Update: On December 16, 2025, at 8:30 a.m., the same thing happened. No bread, no eggs. Instead, old bananas. Thank you very much for the service. Definitely not recommended.
  • MP
    mehul patel
    Dec 6, 2025
    5.0
    Rooms were clean. The location was also good and felt safe. There is plenty of parking available. The staff was welcoming and helpful. Seems like this is new hotel or recently renovated. it's close to downtown. Also, while we did not eat, the breakfast looked good.

Frequently Asked Questions About Best Western Santa Fe

What are the 24-hour operating hours of Best Western Santa Fe in Amarillo, TX?

Best Western Santa Fe is open 24 hours a day, every day of the week, providing round-the-clock service.

Is free Wi-Fi available for guests at Best Western Santa Fe?

Yes, Best Western Santa Fe offers free Wi-Fi access for all guests throughout the hotel.