Business Details
About
Hotel
At the Best Western Plus Amarillo East Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Amarillo East Hotel will stand out among other hotels in Amarillo,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Amarillo East Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Hours
Reviews
4.2
306 reviews
5 stars
198
4 stars
45
3 stars
16
2 stars
14
1 star
33
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with cleanliness, including dirty rooms and bathrooms, as well as unclean linens.
Staff Attitude
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude and unhelpful interactions.
Comfort
Several reviews mentioned discomfort due to poor quality pillows and beds, with many guests expressing dissatisfaction with the bedding.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking.
Deposit Concerns
Numerous customers expressed frustration over the high deposit fees and issues with refunds, indicating a lack of transparency in the billing process.
- HHHasan H4 days ago5.0So I was on my way to Colorado when I saw this nice place. Decent location, and views vary for this reason. I got a view of the nearby hotels. The rooms themselves are pretty spacious, with high quality furniture and carpets. The bathrooms are really large with a bunch of citrus washes, clean shower, working charger, tv, and a warm A/C. The receptionist was very kind and friendly. If you need to crash somewhere in Amarillo, then this is a great option.
- KSKim SNov 15, 20253.0Forgot to vacuum the room. Makes me wonder what else they forgot. Shower is dingy.
- SLShellie LushNov 11, 20253.0Bathroom -ugh!!! It was pretty bad-mold, hair and greasy hand smears in the shower. The shower floor was cracked with deep moldy goop in the corners and had terrible water pressure. To top it all off the coffee pot is IN the room where everyone poops!! I don't leave my toothbrush next to the toilet, why would I want coffee with poop-particles!
- WHWilhelmine HumphreyNov 7, 20255.0The nicest Best Western we have stayed at yet everything about it was perfect they even had handicap rooms this is hands down the best Best Western we've ever stayed at when traveling
- RERichard EllisNov 2, 20255.0The price for incidentals is 150.00 which is more than the room was
Frequently Asked Questions About Best Western Plus Amarillo East Hotel
Does Best Western Plus Amarillo East Hotel have a bar on-site?
Yes, the hotel features a bar for guests to enjoy.
Is breakfast included at Best Western Plus Amarillo East Hotel?
Yes, a free breakfast is available for all guests.
Are pets allowed at Best Western Plus Amarillo East Hotel?
Yes, pets are welcome at the hotel.
Is there a fitness center available at the hotel?
Yes, the hotel offers a fitness center for guests to use.
Does the hotel provide WiFi access to guests?
Yes, free WiFi is available throughout the hotel.
Is Best Western Plus Amarillo East Hotel a smoke-free property?
Yes, the hotel is a smoke-free property.
What are the operating hours of Best Western Plus Amarillo East Hotel?
The hotel is open 24 hours a day, 7 days a week.
Which nearby dining options can guests visit near the hotel?
Guests can visit Wienerschnitzel at 1507 Ross Street, Senor Braceros, KFC, Cinnabon at Schlotzsky's, and Subway for various dining choices.
Are there other hotels close to Best Western Plus Amarillo East Hotel?
Yes, nearby hotels include Amarillo Inn and Suites, Four Points by Sheraton Amarillo Downtown, Clarion Hotel, Fairfield Inn & Suites by Marriott Amarillo Downtown, and Microtel Inn and Suites by Wyndham.
What nearby places nearby could help guests access transportation or other services?
The Burlington Northern Railroad provides freight and cargo services nearby, and guests can also find gas stations like Toot'n Totum, Chevron, and Shell close to the hotel.