Brand Certified
Tru by Hilton Allen Dallas
4.3(427 reviews)
Certified by Tru by Hilton Allen Dallas • Mar 01, 2026
Business Details
1553 N. Central Expressway, Allen, TX
75013, United States
Certified by Tru by Hilton Allen Dallas • Mar 01, 2026
(469) 795-9500
Certified by Tru by Hilton Allen Dallas • Mar 01, 2026
https://www.hilton.com/en/hotels/dalenru-tru-allen-dallas/
Certified by Tru by Hilton Allen Dallas • Mar 01, 2026
About
Certified by Tru by Hilton Allen Dallas • Mar 01, 2026
HotelHilton
Daily Mandatory Charge includes: Texas Recovery Fee.
Our new Tru is just off I-75, within two miles of Allen Premium Outlets, Fairview Town Center, Texas Health Presbyterian Hospital and Allen Station Park. Over 1,000 shops and 200 restaurants, plus sports and event venues, are just minutes away. A great stay includes free WiFi and free breakfast.
Location
Certified by Tru by Hilton Allen Dallas • Mar 01, 2026
Hours
Certified by Tru by Hilton Allen Dallas • Mar 01, 2026
Reviews
4.3
427 reviews
5 stars
283
4 stars
64
3 stars
35
2 stars
18
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with housekeeping not cleaning rooms during longer stays.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported unprofessional behavior and poor customer service experiences.
Noise Levels
Several guests complained about noise from the highway and other guests, indicating that soundproofing could be improved.
Breakfast Quality
The breakfast offerings were frequently mentioned, with many guests finding them basic and lacking in healthy options.
Room Comfort
Guests had mixed feelings about room comfort, with some enjoying the modern decor while others found beds uncomfortable and rooms congested.
- CCCarlsbad Clash3 days ago3.0The room was ok but there was fan noise all night and when I asked they said it couldn't be shut off
- EJEmerson Jewel6 days ago5.0We had a great stay here. We were impressed with the low price so we wanted to give it a shot considering we were just passing through. The rooms were very clean, and it was quiet. The front desk receptionist was very kind and accommodating, too. Would stay here again and highly recommend! Thanks
- JSJessie SheaFeb 24, 20264.0Blackout curtains!!!! There is wifi but unable to connect via ethernet in the rooms. Breakfast is basic and simple. The pancake machine is nice.
- ECephraim carrilloFeb 24, 20263.0Reception not very welcoming, disorganized! It felt like I went in to an old bar.
- JJJFeb 1, 20261.0Horrible experence, music was so loud and management would not ask people to lower the music. Said there was a concert being held down stars. We were on 2nd floor and it was so loud we changed rooms one floor higher and still.loud. no results. Who has a concert at 9pm and music blaring when customers need to sleep....it's a hotel.!!!!
Frequently Asked Questions About Tru by Hilton Allen Dallas
What are the check-in and check-out times at Tru by Hilton Allen Dallas?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free WiFi available at the hotel?
Yes, free WiFi is available throughout the public areas of the hotel.
Does Tru by Hilton Allen Dallas provide free breakfast?
Yes, the hotel offers free buffet breakfast for guests.
Are pets allowed at Tru by Hilton Allen Dallas?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel?
Yes, free self-parking is available at Tru by Hilton Allen Dallas.
Does the hotel offer accessibility features?
Yes, the hotel provides accessible parking, elevators, and an accessible pool for guests with mobility needs.
What fitness facilities are available at Tru by Hilton Allen Dallas?
The hotel features a free fitness center equipped with elliptical machines, treadmills, and free weights.
Are there any family-friendly amenities at the hotel?
Yes, the hotel is kid-friendly, offers kid activities, and has self-service laundry available.
What nearby shopping options are available for hotel guests?
Guests can visit Allen Premium Outlets and Fairview Town Center, both within two miles of the hotel, offering over 1,000 shops and 200 restaurants.
What local attractions are near Tru by Hilton Allen Dallas for guests to explore?
Guests can enjoy nearby attractions such as the Texas Legends Gun Range & Training Center for shooting activities and Allen Station Park for outdoor recreation.
Are there convenient transportation options near the hotel?
While there is no local shuttle or airport shuttle service, the hotel’s location just off I-75 makes it easy to access nearby destinations, including hospitals and shopping centers.
Brand Certified Facts from Tru by Hilton Allen Dallas
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Certified March 01, 2026Yext Knowledge Graph
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