Business Details
About
Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Dallas/Allen hotel invites guests to enjoy signature hotel services and amenities in a convenient, beautiful and modern property. Located in Allen, TX on US-75/Central Expressway North, three miles south of TX-Hwy 121/Sam Rayburn toll road, the hotel is nestled between the cities of Plano, Frisco, and McKinney, Texas, and a short drive to vibrant downtown Dallas. Minutes away from world-class shopping, dining, sports and entertainment venues, this hotel brings the best of Allen and the Dallas metroplex to ensure a memorable stay: Local shopping and attractions: Allen Event Center, Village at Allen, Village at Fairview, Watters Creek at Montgomery Farms, Allen Premium Outlets, Dr.
Location
Homewood Suites by Hilton Dallas/Allen
455 Central Expressway North, Allen, TX
75013, United States
Hours
Reviews
4.1
822 reviews
5 stars
445
4 stars
183
3 stars
75
2 stars
32
1 star
87
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting their helpfulness during stays.
Cleanliness Issues
Numerous reviews pointed out significant cleanliness problems, including dirty rooms, unclean common areas, and inadequate housekeeping.
Maintenance Concerns
Guests reported various maintenance issues, such as malfunctioning doors, broken appliances, and overall property upkeep needing attention.
Breakfast Quality
While some guests enjoyed the breakfast options, others found them lacking in quality and variety.
Customer Service Problems
Several reviews mentioned poor customer service experiences, particularly with front desk staff and management.
- JGJoshua GilmanJan 5, 20265.0Very nice hotel. Imma breakfast guy so I always judge the hotel by their breakfast and rooms and the rooms are clean and the breakfast was great. Great location right off the highway for easy access. But not noisy at all.
- LBLa'Tanya BlackmonJan 3, 20265.0This is one of the best hotels that I have stayed at in a very long time. I have always been a Hilton Customer. This hotel was located around everything in a good way not to wear. Everything was cluttered and it was four minutes away from where I was visiting family, which made it even more convenient. I would recommend that anyone come and stay the room and hotel are clean. The staff was amazing. I really wish I could’ve gotten the ladies name at the front desk who helped my daughter with extra blankets Breakfast was really good, especially someone like me that has a few issues with allergies so that was aA1 for me. I will definitely be coming back to visit again on a longer stay all tens from me.!!
- CSCalvin “CJ” SmithDec 17, 20255.0A highly successful hotel situated conveniently near the airport offers a swift and punctual shuttle service, ensuring your timely arrival at your flight. The staff is exceptionally friendly and attentive, consistently providing excellent service. Please continue your commendable efforts.
- DSDebbie SwobodaNov 26, 20255.0Loved staying at this hotel. Friendly staff, extremely helpful, very clean, great delicious full breakfast.
- AMAl MNov 21, 20251.0This hotel has been a huge disappointment. The doors don’t work properly, and the key cards constantly stop working. The “premium” Wi-Fi requires an extra fee, while the free Wi-Fi is extremely slow and frequently goes down. Even worse, the security is terrible. The cameras do NOT cover the parking lot. My truck was broken into while parked in the main lot, and the hotel told me they couldn’t see anything or do anything about it. To top it off, the freezer in the room had completely melted at one point.
Frequently Asked Questions About Homewood Suites by Hilton Dallas/Allen
What are the check-in and check-out times at Homewood Suites by Hilton Dallas/Allen?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included with a stay at Homewood Suites by Hilton Dallas/Allen?
Yes, the hotel offers free breakfast with buffet options.
Does Homewood Suites by Hilton Dallas/Allen have a fitness center and pool?
Yes, there is a free fitness center featuring elliptical machines, free weights, treadmills, and weight machines, as well as one outdoor pool and a hot tub.
Are pets allowed at Homewood Suites by Hilton Dallas/Allen?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer amenities for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
Is there parking available at Homewood Suites by Hilton Dallas/Allen?
Yes, self-parking is available on-site.
Are there pet-friendly policies at the hotel?
Yes, pets are welcome at the hotel including both cats and dogs.
What sustainable or eco-friendly practices does the hotel follow?
The hotel is ISO14001 and ISO50001 certified, participates in Hilton LightStay, uses eco-friendly toiletries, a linen reuse program, soap and toiletry donation programs, towel reuse program, and bans single-use plastic straws and styrofoam food containers.
Can guests use digital keys and contactless check-in/out at this hotel?
Yes, the hotel offers digital guest room keys and contactless check-in and check-out.
What nearby attractions can guests visit when staying at Homewood Suites by Hilton Dallas/Allen?
Guests can explore nearby attractions like Allen Event Center, Village at Allen, Village at Fairview, Watters Creek at Montgomery Farms, and Allen Premium Outlets for shopping, dining, sports, and entertainment.
Are there other hotels near Homewood Suites by Hilton Dallas/Allen for guests to consider?
Yes, nearby hotels include Hyatt Place Dallas/Allen, Holiday Inn Express & Suites Allen North-Event Center, and Holiday Inn Express & Suites Dallas NE - Allen.
What dining options are available near Homewood Suites by Hilton Dallas/Allen?
Nearby dining includes IHOP for breakfast and brunch, NASCAR Refuel Tenders & Burgers, Matt's Rancho Martinez for Mexican cuisine, Peppersmash - Craft Bar and Kitchen, Inaka Teppanyaki for Japanese food, On The Border Mexican Grill & Cantina, and Double Dave's Pizzaworks for pizza.