Holiday Inn Express & Suites Dallas NE - Allen by IHG

4.0
463 reviews
Holiday Inn Express - Dallas NE Allen

About

HotelWedding VenueBusiness Meeting Locations
Leave Your Worries Behind at Our Allen, TX Hotel Decorated in welcoming modern decor with cool colors and crisp lighting. We've combined the sophistication of the office with the comforts of home to create a serene, calming atmosphere, equipped for productivity and most importantly, relaxation. Families can appreciate our hotel's location near Ballparks such as Celebration Park, Allen Station Park, McKinney Soccer Complex, Craig Ranch, Z-Plex and Heritage Yards in Plano. We are also located near the Watters Creek Convention Center and Allen High School. You can remain connected with our free Wi-Fi access and a 24-hour business center. Families looking for Allen, TX hotels need look no further. Located in the heart of Texas, we are conveniently located near the Allen Event Center, The Village at Fairview shops, and The Allen Premium Outlets where families can enjoy a day of shopping, all within a mile away. Our Allen, Texas hotel provides all the modern amenities you seek in a home away from home. Each morning, we offer a complimentary, hot breakfast to start the day right. We also have a sparkling, outdoor pool and whirlpool with a soothing waterfall, not to mention a fitness center so you can keep up with your daily routine. Reserve your room today!

Location

Holiday Inn Express & Suites Dallas NE - Allen by IHG
205 Central Expressway N., Allen, TX
75013, United States

Hours

Reviews

4.0
463 reviews
5 stars
246
4 stars
100
3 stars
46
2 stars
22
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Room Condition

Numerous reviews mentioned issues with room cleanliness, maintenance, and outdated facilities, including musty odors and malfunctioning appliances.

Breakfast Quality

While some guests enjoyed the breakfast, others criticized it for being lackluster or running out of items.

Location

The hotel is well-located with easy access to restaurants and attractions, which was appreciated by many guests.

Housekeeping Issues

Several reviews noted inadequate housekeeping services, with rooms not being cleaned properly or towels not being replaced.
  • AM
    A M
    Nov 9, 2025
    1.0
    Not clean at all.
  • EM
    Emmanual Makizimana
    Nov 7, 2025
    1.0
    I will never stay at this location. we had bad experience. In our room we had bed bugs. I tried to contact the management, but nobody was available. They didn't even try to follow after this experience. Stay away from this location.
  • AW
    Ann Waite
    Nov 1, 2025
    4.0
    Staff was great but room needed some repairs. Tub faucet needs repairs, wall mood lights have a short, windows need cleaning on outside, and the room phone didn't work. Even though the room had these issues, it still wouldn't deter me from staying here again. The location was great. Easy access to freeway and eateries around. And the free breakfast was as good as usual!
  • SN
    Shannan Nicole
    Oct 1, 2025
    5.0
    I just wanted to let everyone know about the exemplary service that I had at my stay at the Holiday Inn in Alan Texas. there is a young lady here by the name of Amber who works at the desk in the afternoon. I had had an absolutely horrible day and this young lady made my life so much better I cannot begin to tell you what an incredible employee. This young lady is and everything about the room was amazing. Everything about the staff was amazing. This place is probably the best hotel in Alan, Texas for sure. Thank you Shannan Browning.
  • ML
    MARCOS Lopez
    Sep 26, 2025
    3.0
    The hotel is clean. The breakfast is was good but some of the items like the waffle maker was out of order. The parking lot is very well lit.

Frequently Asked Questions About Holiday Inn Express & Suites Dallas NE - Allen by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Dallas NE - Allen?

Check-in time is 3:00 PM, and check-out time is 11:00 AM.

Is breakfast included and what type of breakfast is offered?

A complimentary buffet breakfast is available for all guests.