Holiday Inn Express & Suites Dallas NE - Allen by IHG

4.0
473 reviews
Holiday Inn Express - Dallas NE Allen

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Leave Your Worries Behind at Our Allen, TX Hotel Decorated in welcoming modern decor with cool colors and crisp lighting. We've combined the sophistication of the office with the comforts of home to create a serene, calming atmosphere, equipped for productivity and most importantly, relaxation. Families can appreciate our hotel's location near Ballparks such as Celebration Park, Allen Station Park, McKinney Soccer Complex, Craig Ranch, Z-Plex and Heritage Yards in Plano. We are also located near the Watters Creek Convention Center and Allen High School. You can remain connected with our free Wi-Fi access and a 24-hour business center. Families looking for Allen, TX hotels need look no further. Located in the heart of Texas, we are conveniently located near the Allen Event Center, The Village at Fairview shops, and The Allen Premium Outlets where families can enjoy a day of shopping, all within a mile away. Our Allen, Texas hotel provides all the modern amenities you seek in a home away from home. Each morning, we offer a complimentary, hot breakfast to start the day right. We also have a sparkling, outdoor pool and whirlpool with a soothing waterfall, not to mention a fitness center so you can keep up with your daily routine. Reserve your room today!

Location

Holiday Inn Express & Suites Dallas NE - Allen by IHG
205 Central Expressway N., Allen, TX
75013, United States

Hours

Reviews

4.0
473 reviews
5 stars
249
4 stars
101
3 stars
48
2 stars
24
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including musty odors, dirty rooms, and unclean bathrooms.

Staff Performance

While some guests praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from front desk personnel.

Maintenance Problems

Guests frequently mentioned maintenance issues such as broken appliances, malfunctioning air conditioning, and poor shower drainage.

Wi-Fi and Amenities

Many customers expressed dissatisfaction with the Wi-Fi speed and reliability, as well as the condition of amenities like the pool and fitness center.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
  • AA
    Alex
    Dec 29, 2025
    2.0
    Score: 3.7/10 The Wi-Fi here is absolute unusable garbage. It clocked at a whopping 0.06 Mbps. It’s probably because I was on the 4th floor, what with physical obstructions and signal interference, but no way I am excusing such awful speeds. This is plain unacceptable and should never be this slow in any public building. Everything else like the cleanliness and breakfast were fine, however. Avoid this place if you want to binge YouTube or have lots of heavy online tasks to complete.
  • TJ
    tripti jha
    Dec 28, 2025
    2.0
    The rooms are fine but restroom hand wash are not woking.While taking shower the body soap will not work.They have broken soap dispenser.The dryer is like a toy.They charge you good amount but when it comes to basic things needed while in hotel they provide u with these.
  • CC
    Charles Carter
    Dec 23, 2025
    3.0
    The traffic noise is excessive on the side facing the freeway. The bed was comfortable.
  • TH
    Tena Haines
    Dec 21, 2025
    1.0
    When you run out of toilet paper in the middle of the night, don’t expect them to give you any. They won’t have any. And more importantly, they won’t care! You can expect toilet paper even at a rent by the hour place I hear, but not Holiday Inn Express! 0 stars horrible service even on the corporate level!
  • DD
    Delores Davis
    Dec 18, 2025
    5.0
    Peaceful location to lay your head down at night. And very attentive and caring staff

Frequently Asked Questions About Holiday Inn Express & Suites Dallas NE - Allen by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Dallas NE - Allen?

Check-in time is 3:00 PM, and check-out time is 11:00 AM.

Is breakfast included and what type of breakfast is offered?

A complimentary buffet breakfast is available for all guests.