Business Details
About
HotelHilton
Close to US-75, our Hilton Garden Inn Allen hotel is a three minute drive from the Frontier and Experian corporate offices. Spend time at nearby Allen Premium Outlets, Watters Creek, Allen Event Center, or McKinney Soccer Complex at Craig Ranch, all of which are within five miles. Guests enjoy onsite dining, our outdoor pool and patio, and 7,077 sq. ft. conference center.
Location
Hilton Garden Inn Dallas/Allen
705 Central Expressway South, Allen, TX
75013, United States
Hours
Reviews
4.2
1,084 reviews
5 stars
604
4 stars
292
3 stars
93
2 stars
42
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like William and Zach for their exceptional service.
Cleanliness
While some reviews noted clean rooms, others reported issues with cleanliness, including dirty bathrooms and unkempt common areas.
Room Quality
Several guests expressed dissatisfaction with the condition of the rooms, citing outdated decor, maintenance issues, and uncomfortable beds.
Breakfast Experience
Guests were disappointed that breakfast was not included in the stay and criticized the quality and pricing of the breakfast options.
Noise Issues
Multiple reviews mentioned noise disturbances from the highway and other guests, impacting the overall comfort of the stay.
- SMSavannah Merriott5 days ago5.0Great hotel! Super friendly staff. Clean & Not overpriced. Def recommend the room with whirlpool, the tub is huge! Starbucks in the parking lot is a huge plus too!
- JHJennifer HaskoJan 4, 20265.0The folks at Hilton Garden Inn have always been a pleasure to work with and very accommodating for our special events for the Allen Sports Association. Most recently, allowing our track program to afford to host their annual end of season banquet here. We appreciate the support to our non-profit!
- AMAshley MidgetteDec 21, 20254.0It was a very nice, clean hotel. Rooms were comfortable and quiet, beds were nice. My complaint is about the $16 breakfast buffet. We went ahead and had the buffet however for the price the food was not even as good as some budget motels I have stayed at. Rather than having a diy waffle maker, they had a silver tray of microwaved frozen pancakes that were rock hard and inedible. The rest of the food was what you would expect from any other basic continental breakfast. There were three of us so we paid $50 before tip which brought our entire one night stay to roughly $200. Oh, they also did this weird thing where they put two bottles of Dasani in the room with a sign that said free for members otherwise it's $3 a bottle? Odd. We decided to stay in the area another night but stayed not even a full mile up the interstate at the Hilton Homewood Suites and the rooms were even nicer, food was fresher and tasted better, and overall we paid less. Bottom line the hotel is fine to stay at but I would be prepared to eat breakfast somewhere else or bring your own food.
- HHHeathDec 20, 20255.0Came here for a Friday/Saturday event in McKinney. Location is right next to award winning restaurant Two Rows and easy access to the Marriott Convention Center. Service includes being able to check in before arriving and gaining keyless entry so you can go right to your room when you arrive. If you're not using this feature in the app then you should! Came back from the event and had an interaction with the front desk which was a positive quick experience. Beds were comfortable, shower was great. Tv can be fully operated from the phone app and we had no issues hooking up our HDMI device (Roku) as well as our travel wireless router. The place overall is up to date, working, and clean. We stayed on the 6th floor. I would highly recommend staying here.
- ALAshley LazcanoDec 13, 20251.0This hotel is towing cars I literally went to the mall I parked !! Didn’t take long !The towing company to charger 320 plus tax cause i paid with card please don’t park here this hotel has to do it with too !! It’s the holidays I’m a single mom , !! Ridiculous this the company
Frequently Asked Questions About Hilton Garden Inn Dallas/Allen
What are the check-in and check-out times at Hilton Garden Inn Dallas/Allen?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Dallas/Allen.
Does the hotel offer free Wi-Fi for guests?
Yes, Hilton Garden Inn Dallas/Allen offers free Wi-Fi in public areas and a public internet terminal.
Are pets allowed at Hilton Garden Inn Dallas/Allen?
Yes, pets including cats and dogs are welcome at Hilton Garden Inn Dallas/Allen.
Is parking available at the hotel and is there a fee?
Free self-parking is available for guests at Hilton Garden Inn Dallas/Allen.
Does the hotel provide any swimming pool facilities?
The hotel has one outdoor pool and also offers a hot tub for guest use.
What dining options are available at Hilton Garden Inn Dallas/Allen?
Hilton Garden Inn Dallas/Allen features three restaurants, a bar, and offers breakfast and room service with options including vegan and vegetarian meals.
Are there any fitness or recreational facilities at the hotel?
Yes, there is a free fitness center and kid-friendly activities available at Hilton Garden Inn Dallas/Allen.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
What nearby attractions can guests visit when staying at Hilton Garden Inn Dallas/Allen?
Guests can visit nearby places such as Allen Premium Outlets, Watters Creek, Allen Event Center, and McKinney Soccer Complex at Craig Ranch, all within five miles of the hotel.
What local dining options near Hilton Garden Inn Dallas/Allen are recommended?
Nearby dining options include Two Rows Grill & Brewery, Honey Pepper Bacon by Baine, TwoRows Classic Grill, and Nosoo Sushi and Hibachi, providing various American and Asian cuisines close to the hotel.
Are there convenient services like banking and shipping near the hotel?
Yes, guests can access services like Patriot Bank, My Community Credit Union, RushMyPassport in FedEx Office, and FedEx Office Print & Ship Center nearby for their banking and shipping needs.