Certified by Hilton Garden Inn Dallas/Allen • Mar 01, 2026
About
Certified by Hilton Garden Inn Dallas/Allen • Mar 01, 2026
HotelHilton
Close to US-75, our Hilton Garden Inn Allen hotel is a three minute drive from the Frontier and Experian corporate offices. Spend time at nearby Allen Premium Outlets, Watters Creek, Allen Event Center, or McKinney Soccer Complex at Craig Ranch, all of which are within five miles. Guests enjoy onsite dining, our outdoor pool and patio, and 7,077 sq. ft. conference center.
Location
Certified by Hilton Garden Inn Dallas/Allen • Mar 01, 2026
Certified by Hilton Garden Inn Dallas/Allen • Mar 01, 2026
Reviews
4.2
1,096 reviews
5 stars
610
4 stars
294
3 stars
93
2 stars
44
1 star
55
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the hotel rooms were clean and well-kept, although some reported issues with specific rooms being dirty or poorly maintained.
Staff Service
The staff received positive feedback for being friendly and accommodating, with specific mentions of employees like William and Zach going above and beyond for guests.
Amenities and Pricing
Guests expressed disappointment over the lack of complimentary breakfast and the high prices for food and drinks, with some feeling that the amenities did not justify the cost.
Room Conditions
Several reviews highlighted that the hotel is outdated and in need of renovations, with issues such as poor air conditioning, noise from the highway, and maintenance problems in some rooms.
Location
The hotel is conveniently located near restaurants and shopping, which was appreciated by many guests.
UP
Upal Patel
5 days ago
1.0
We tried to book an event at the Hilton garden inn. They clearly gave us the pricing in the start and never mentioned about the service charges, they said the services are covered for outside catering fees they charge. Fast forward to signing contract, all of sudden 24% services charges come up even on outside catering fees! Please don’t work this place. The catering/sales team at Hilton garden inn Allen is totally unprofessional and will never be upfront with you, and keep you in the dark until signing the contract (please read the fine prints, I usually don’t, but I’m so glad I did here).
LB
Lil Bit
Feb 11, 2026
5.0
This place is pretty good and nice there is a nice restaurant next door
AG
Aaliyah Grey
Feb 6, 2026
4.0
Honestly it was nice compared to any hotel Ive been to it was very gorgeous too room service was nice it was also pretty quite too besides for the part that there where wrestlers lol but that was also the reason me and my family traveled out here to go see my sister wrestle but over all the hotel was pretty nice and very clean too I’ll say so honestly nothing to really complain about.
RB
Roger Baugh
Feb 5, 2026
2.0
Service was horrible, dont plan on ever going back to this location!
KC
Karina Dryden (Cress)
Feb 4, 2026
5.0
I had a great experience staying here in Allen. The location is super convenient — there are tons of food options and shopping nearby, which made everything easy and stress-free.
The rooms were clean and well kept, which is always one of my top priorities when traveling. The staff was friendly and welcoming, and they made the stay feel comfortable from check-in to check-out. On top of that, the price was very reasonable for the quality.
Overall, this is a great, affordable place to stay in a prime area, and I’d definitely come back.
Frequently Asked Questions About Hilton Garden Inn Dallas/Allen
What are the check-in and check-out times at Hilton Garden Inn Dallas/Allen?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Dallas/Allen.
Does the hotel offer free Wi-Fi for guests?
Yes, Hilton Garden Inn Dallas/Allen offers free Wi-Fi in public areas and a public internet terminal.
Are pets allowed at Hilton Garden Inn Dallas/Allen?
Yes, pets including cats and dogs are welcome at Hilton Garden Inn Dallas/Allen.
Is parking available at the hotel and is there a fee?
Free self-parking is available for guests at Hilton Garden Inn Dallas/Allen.
Does the hotel provide any swimming pool facilities?
The hotel has one outdoor pool and also offers a hot tub for guest use.
What dining options are available at Hilton Garden Inn Dallas/Allen?
Hilton Garden Inn Dallas/Allen features three restaurants, a bar, and offers breakfast and room service with options including vegan and vegetarian meals.
Are there any fitness or recreational facilities at the hotel?
Yes, there is a free fitness center and kid-friendly activities available at Hilton Garden Inn Dallas/Allen.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
What nearby attractions can guests visit when staying at Hilton Garden Inn Dallas/Allen?
Guests can visit nearby places such as Allen Premium Outlets, Watters Creek, Allen Event Center, and McKinney Soccer Complex at Craig Ranch, all within five miles of the hotel.
What local dining options near Hilton Garden Inn Dallas/Allen are recommended?
Nearby dining options include Two Rows Grill & Brewery, Honey Pepper Bacon by Baine, TwoRows Classic Grill, and Nosoo Sushi and Hibachi, providing various American and Asian cuisines close to the hotel.
Are there convenient services like banking and shipping near the hotel?
Yes, guests can access services like Patriot Bank, My Community Credit Union, RushMyPassport in FedEx Office, and FedEx Office Print & Ship Center nearby for their banking and shipping needs.
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Certified March 01, 2026Yext Knowledge Graph
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