Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee.
The Hampton Inn and Suites - Allen, TX hotel is located in the North Dallas suburb of Allen, Texas. Conveniently located along US Highway 75, our Allen hotel is located on the grounds of the Allen Premium Outlet featuring 90 signature stores that offer 25% to 65% savings every day. The Hampton Inn and Suites Allen is just minutes away from key cities such as McKinney, Plano and Frisco, Texas and sporting venues such as The Ballfield at Craig Ranch, The DR. Pepper-7Up Ballpark, home of the AA Frisco Rough Riders, and the Dr Pepper Stars Center, home of the Texas Tornados.
Our Allen Hampton Inn & Suites hotel offers a comfortable Texas Chic atmosphere with a well appointed Texas Hill Country lobby that is warm and welcoming. Sure to please the busy executive or leisure Texas traveler, Allen Hampton Inn & Suites hotel guests will enjoy complimentary On the House hot breakfast buffet to get you started right every morning. Our Dallas, Texas area hotel offers 103 amenity filled rooms and studio suites with a Texas touch that include complimentary high-speed internet access. The hotel features a business center that provides computer access and a meeting room that will accommodate up to 50 people which is available for corporate meetings or social events.
We love having you here in the Dallas, Texas area at our Hampton Inn and Suites Allen hotel!
Location
Hours
Reviews
4.2
663 reviews
5 stars
365
4 stars
166
3 stars
55
2 stars
29
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendliness and helpfulness of the staff, particularly mentioning individuals like Ezben and Bridgette.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, bathrooms, and pest issues.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed it, others found it lacking in variety and freshness.
Location Convenience
The hotel's location near outlet malls and restaurants was frequently noted as a positive aspect.
Housekeeping Service
Numerous guests reported inadequate housekeeping services, with some not receiving any during their stay.
- SRShamin RutledgeNov 4, 20255.0I requested a high floor and they accommodated me. Their breakfast was very good and their potatoes were warm, seasoned and soft! unlike other hotels!
- KMKizzy MilesOct 23, 20253.0My husband and I enjoyed the stay and the proximity to the outlet malls. The breakfast was good, the breakfast attendants were nice. I love the fact there is an app for Hilton where I can do self check in and open my door with my phone. I myself would rather not check in at the desk because I’m an introvert so when I come to a hotel I’m perfectly fine with housekeeping not coming to clean everyday. The only thing is that the hotel staff when I asked her if she could empty my trash after she was done cleaning the room next to us, she gave me a trash bag but she should’ve asked me to leave the trash can at the door because that’s what she’s paid for. I usually leave housekeeping a tip but this time not so.Also I saw something I’ve never seen in a Hilton hotel a baby roach in the tub, which means there must be an infestation . when you spot baby roaches there’s hundreds of others somewhere. So pest control definitely needs to be enforced. Below is a pic of the roach. I can’t say much about the front desk staff as I never interacted with them and usually choose not to because I don’t know what kind of attitude I’ll get I’m usually pretty happy so I protect my energy and do self check in so my mood is not impacted.
- JBJoseph BrierOct 13, 20255.0We had a great stay here. It's very conveniently located, the staff was friendly and helpful, the room was clean and well-appointed, and we enjoyed the breakfast. Would absolutely stay here again!
- MFMasood FerozOct 6, 20254.0Recommended
- MDMaquis DeanOct 5, 20251.0Me and my family have been staying at this hotel on/off since 2022, and we have had problems after problems with two staff members and the way they have treated me and my wife. For one, the black lady BRIDGETTE, has been asking me and my wife for money, rides and constantly asking us to go pick up food for her and we finally spoke up and said something the assistant manager Ben did have a talk with her, then she started threatening me and my wife. Not to mention how she had me take a gift bag to a room and then it ended up being the wrong room. She gave me the key to go in there and everything! EXTREMELY UNPROFESSIONAL!!! Imagine sending a guest to do your job. Considering how heavy set she is, it definitely makes so much sense now. We brought the situation back up to Ben and he said he would have to have the general manager AMBER to handle the situation. So, we left it at that and then we booked for a day and then the manager decided to call my wife and tell us we were no longer welcome at the property due to "multiple occurrences with the staff members" EVEN THOUGH WE WERE THE GUESTS!!! Not counting how my kids had got just a few spots of chocolate on the rugged blanket they gave us due to them handing out cookies, they decided to ban us from using blankets (not to mention AMBER -the general manager-is the one who banned us from having blankets) Imagine going to a hotel being told you and your 3 kids would have to sleep in the cold because you couldn't have any blankets) With my wife being a manager at a Hilton property she does have the ability to several resources, this hotel is now being investigated by Allen Police Department and Hilton themself. Certainly not a good look! This hotel experience was the worst of the worst out of all the stays we ever experienced. HIGHLY DO NOT RECOMMEND!!!!! I highly praise Ms. Tasia and Mr. Ben they were always very good to me and my family.
Frequently Asked Questions About Hampton Inn & Suites-Dallas Allen
What are the check-in and check-out times at Hampton Inn & Suites-Dallas Allen?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Hampton Inn & Suites-Dallas Allen offer free breakfast?
Yes, the hotel offers a complimentary hot breakfast buffet every morning.
Is Hampton Inn & Suites-Dallas Allen pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Are there accessibility features available at Hampton Inn & Suites-Dallas Allen?
Yes, the hotel provides accessible parking and an accessible elevator, ensuring mobility accessibility.
Is there free WiFi available at Hampton Inn & Suites-Dallas Allen?
Yes, free WiFi is available in public areas along with public internet terminals.
What fitness facilities does Hampton Inn & Suites-Dallas Allen provide?
The hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any meeting rooms or conference facilities at the hotel?
Yes, there are 2 meeting rooms available, accommodating up to 50 people for corporate or social events.
Is parking available at Hampton Inn & Suites-Dallas Allen?
Yes, self-parking is available and free of charge.
What shopping options are nearby Hampton Inn & Suites-Dallas Allen?
Guests can shop at the Allen Premium Outlet featuring stores like Famous Footwear, American Eagle Outfitters, LOFT Outlet, and Tommy Bahama Outlet, all within walking distance.
Are there dining options near Hampton Inn & Suites-Dallas Allen?
Yes, nearby dining includes New York Pizza & Pints, Great American Cookies, Wendy's, Great Steak, Paris Baguette, and The Blue Fish seafood restaurant.
What nearby services are available for guests at Hampton Inn & Suites-Dallas Allen?
Nearby services include financial services like PNC Bank, beauty salons such as Perfect Ten Nail Spa and Organic Nail Spa, and hair services at Floyd's 99 Barbershop.