Hampton Inn & Suites-Dallas Allen

4.2
705 reviews

About

HotelHampton Inn
Daily Mandatory Charge includes: Texas Recovery Fee. The Hampton Inn and Suites - Allen, TX hotel is located in the North Dallas suburb of Allen, Texas. Conveniently located along US Highway 75, our Allen hotel is located on the grounds of the Allen Premium Outlet featuring 90 signature stores that offer 25% to 65% savings every day. The Hampton Inn and Suites Allen is just minutes away from key cities such as McKinney, Plano and Frisco, Texas and sporting venues such as The Ballfield at Craig Ranch, The DR. Pepper-7Up Ballpark, home of the AA Frisco Rough Riders, and the Dr Pepper Stars Center, home of the Texas Tornados. Our Allen Hampton Inn & Suites hotel offers a comfortable Texas Chic atmosphere with a well appointed Texas Hill Country lobby that is warm and welcoming. Sure to please the busy executive or leisure Texas traveler, Allen Hampton Inn & Suites hotel guests will enjoy complimentary On the House hot breakfast buffet to get you started right every morning. Our Dallas, Texas area hotel offers 103 amenity filled rooms and studio suites with a Texas touch that include complimentary high-speed internet access. The hotel features a business center that provides computer access and a meeting room that will accommodate up to 50 people which is available for corporate meetings or social events. We love having you here in the Dallas, Texas area at our Hampton Inn and Suites Allen hotel!

Location

Hampton Inn & Suites-Dallas Allen
830 West Stacy Road, Allen, TX
75013, United States

Hours

Reviews

4.2
705 reviews
5 stars
398
4 stars
166
3 stars
56
2 stars
29
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Multiple reviews highlighted unprofessional behavior from staff, particularly at the front desk, leading to customer dissatisfaction.

Parking Issues

Several guests reported their cars being towed from the hotel parking lot due to inadequate signage, resulting in unexpected fees.

Cleanliness Concerns

Guests expressed concerns about cleanliness, including dirty rooms and bathrooms, with some reporting pest issues.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests finding it below expectations and others enjoying it.

Location Benefits

The hotel’s location near the outlet mall and restaurants was frequently praised, making it convenient for guests.
  • AB
    Andy Brooks
    5 days ago
    4.0
    Outstanding stay at Hampton Inn & Suites–Dallas Allen! The prime location is unbeatable for us – you're within easy walking distance to Allen Premium Outlets for shopping and surrounded by great bars and restaurants for dining and entertainment. Rooms are exceptionally comfortable – clean, cozy beds, and well-equipped with handy amenities. What truly shines is the wonderful hospitality from the staff. Every person we encountered was friendly, attentive, and eager to make our stay perfect. For convenience, comfort, and warm service near Dallas-Allen attractions, this hotel delivers brilliantly. Highly recommended!
  • DG
    Danielle Girdano
    6 days ago
    5.0
    What amazing service, cleanliness, and breakfast for all diets!! As a treat we normally take a day or two as a "mini getaway" and also used this location for many out of town guests for a special event. Everyone who stay had a very positive experience and booking the room block was super easy with fabulous attention to detail by Samm. I love how each person there makes you feel so special and that you are unique with appreciation! Wow, wow, and wow!! Terrific hotel!
  • KA
    Khalid Ahmed
    Jan 4, 2026
    5.0
    Shoutout to Johnathan for being so understanding, helpful, and professional. My young daughters were running around the lobby and making some noise, and he remained very calm and kind. He completely understood how kids can be hyper sometimes and even said, “Don’t worry about it—my kids are the same way,” which turned what could have been an embarrassing moment into a really positive one for me. He was also extremely helpful in providing information about the hotel facilities and went above and beyond by helping me find a nearby laundromat. Throughout our entire conversation, Johnathan was professional, patient, and genuinely pleasant. Great customer service!
  • AA
    Ashley Alvidrez
    Dec 28, 2025
    3.0
    I stayed here over the Christmas holiday and it was an okay experience. When I first arrived on the 23rd around 8pm, I waited around at the front desk for about ten minutes until a woman came and when I said hello she rudely told me to wait the internet is down. I told her I can wait as she tried to get the internet working. She was so rude I decided to look for other rooms on my phone, but she got the internet to work about five minutes later. After I got in my room, I noticed it was clean and comfortable, so I decided to stay. My only other complaint would be the food served for breakfast. It tasted like cheap hospital food and the seasoned potatoes weren't even cooked through. The waffles were ok, just like the stay. Overall it was an ok experience, but definitely not worth the higher price markup for the Christmas holiday.
  • LM
    Loretta Moreno
    Dec 28, 2025
    1.0
    Coming off a long 10 hour drive, we needed a place to sleep for the night before another 6 hour drive. Stopped in this Hampton Inn because of the reviews and location. Great shopping and food. Well our first room the A/C did not work and when trying to call the front desk to report the issue found out the phone did not work either. Finally got our room switched, because the gentleman at the front desk told us that he could not guarantee that if maintenance fixed the A/C that it would work. Now to our second room, that A/C crackled all night everytime the fan turned on, it sounded like someone squeezing a plastic water bottle all night! I DO NOT recommend this location. Hotel staff, said their hands were tied. Go figure!

Frequently Asked Questions About Hampton Inn & Suites-Dallas Allen

What are the check-in and check-out times at Hampton Inn & Suites-Dallas Allen?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.

Does Hampton Inn & Suites-Dallas Allen offer free breakfast?

Yes, the hotel offers a complimentary hot breakfast buffet every morning.