SureStay by Best Western Alice

3.7
219 reviews

About

Hotel
At the SureStay by Best Western Alice in Alice, TX, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Alice
1350 S US Highway 281, Alice, TX
78332, United States

Hours

Reviews

3.7
219 reviews
5 stars
94
4 stars
49
3 stars
24
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some guests found rooms clean and well-maintained, while others reported issues with mold, stains, and pests.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rude management and poor handling of complaints.

Breakfast Quality

Breakfast offerings received mixed feedback; some guests enjoyed the variety, while others found it lacking in quality and freshness.

Comfort and Amenities

Rooms were generally described as comfortable, but some guests noted issues with amenities like air conditioning and WiFi.

Location and Value

The hotel is conveniently located and offers good value for budget travelers, though some guests felt the quality did not match the price.
  • LL
    L Lopez
    Sep 23, 2025
    4.0
    Conveniently located hotel and is set up in a horseshoe so you can easily park in front of your room. Has a couple of nice BBQ areas. Breakfast was plentiful and on point. Rooms are comfortable but could use a more detailed cleaning. Hotel staff is friendly and helpful. Great place to stay .
  • JR
    john rosenberg
    Sep 6, 2023
    5.0
    I travel with larger dogs and they were great about them Stayed a week nice people and friendly and helpful with everything Rooms were clean and comfortable
  • MP
    misty perez
    Aug 3, 2019
    5.0
    Excellent staff that went above & beyond for us! Beautiful, clean & the pillows were amazing! Definitely will b back!
  • JP
    Joshua Prado
    Jun 23, 2019
    4.0
    Clean rooms good service
  • AN
    A Nolte
    Jan 20, 2019
    1.0
    We had been here several years earlier and were pleased so we expected the same when we , weary from traveling, deliberately stopped again. Oh my, what a change! My biggest problem was the horrible smell of the room. There was a protective covering on the mattress and the bedding appeared clean so we stayed. We will never go back and I suggest you skip this one too.

Frequently Asked Questions About SureStay by Best Western Alice

Does SureStay by Best Western Alice offer free breakfast?

Yes, SureStay by Best Western Alice provides free breakfast for its guests.

Is the SureStay by Best Western Alice hotel smoke-free?

Yes, it is a smoke-free property.