Business Details
About
Hotel
At the The Addison Hotel, SureStay Collection by Best Western in Addison, TX, you’re sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.
Location
The Addison Hotel, SureStay Collection by Best Western
4505 Beltway Dr, Addison, TX
75001-3708, United States
Hours
Reviews
3.5
204 reviews
5 stars
83
4 stars
41
3 stars
22
2 stars
10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and helpfulness, others, particularly management, were criticized for rudeness and unprofessional behavior.
Room Quality
Guests reported issues with cleanliness, including bugs and unpleasant odors, while some rooms were noted as clean and comfortable.
Breakfast Experience
The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking or poorly managed.
Deposit Issues
Multiple reviews highlighted dissatisfaction with undisclosed security deposits and difficulties in obtaining refunds.
Location and Value
The hotel is well-located with good value for the price, but guests noted that the overall experience varied significantly.
- EAEshwara AstrologerAug 11, 20244.0good and decent place to stay
- SGSamara GarthOct 28, 20231.0Don't do it. Old dank smell you notice as soon as you enter. It gets stronger in the halls. The dust under the tv has been there since the shootout at the Alamo...no doubt. Huge previous large water leak above. At least 10 feet of the ceiling clearly had damage. Patch job and lack thereof almost made me ask to be moved. Looks horrid. I didn't notice when I first came in because I had to drop my things and go right back out. Hands down the worst hotel I've ever stayed in as an adult. One of the dry towel has hair on it....just gross. I'm a bit nervous to utilize the towels now. Almost don't want to take a shower, although the rest of the bathroom does appear clean! I really hope myself and my belongings don't smell like this place in the morning. Pay the extra whatever you're mullin over- you deserve it.
- KMKiara MechelleJun 21, 20231.0The front desk guy is rude! He didn't want to give me clean sheets! He also acted very disgustingly about it because he said he was tired and moved from his seat! I could have asked for a different room but I didn't! Management never called
Frequently Asked Questions About The Addison Hotel, SureStay Collection by Best Western
What kind of breakfast does The Addison Hotel offer?
The Addison Hotel offers free breakfast to its guests.
Is smoking allowed at The Addison Hotel?
No, The Addison Hotel is a smoke-free property.
Does The Addison Hotel provide Wi-Fi for guests?
Yes, Wi-Fi is available at The Addison Hotel.
Where is The Addison Hotel located?
The Addison Hotel is located at 4505 Beltway Dr, Addison, TX 75001-3708, USA.
What are the operating hours of The Addison Hotel?
The Addison Hotel is open 24 hours a day, 7 days a week.
What special offer is available for guests at The Addison Hotel?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
Which nearby restaurant can guests visit for Tex-Mex cuisine?
Guests can visit Cantina Laredo or Chuy's for Tex-Mex cuisine near The Addison Hotel.
Are there any nearby phone or mobile stores for guests' convenience?
Yes, Metro by T-Mobile is a nearby mobile phone store and retail outlet close to The Addison Hotel.
Which nearby health and medical centers are close to The Addison Hotel?
Nearby health facilities include Silverado Hospice Dallas, Planned Parenthood - Addison Health Center, and Addison Chiropractic, Madeline Johnston, D.C.
What type of accommodations brand is The Addison Hotel associated with?
The Addison Hotel is part of the SureStay Collection by Best Western, known for casual comfort with thoughtful details.