Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Fresh, modern and convenient, Holiday Inn Abilene North College Area offers a comfortable, familiar atmosphere where guests can relax and enjoy amenities such as free Wi-Fi access, spacious guestrooms with Keurig coffee makers, mini refrigerators, microwaves, and 50" flat screen TV’s. Although our breakfast is not complimentary, it is cooked to order deliciousness.
We also encourage you to cool down in our outdoor swimming pool and get refueled at Maxx's Bar & Grill, our on-site Full Service Restaurant and Bar. Maxx's serves casual American cuisine: gourmet burgers, steaks and also offers Happy Hour specials every night. Don’t forget, at Holiday Inn kids dine and stay for free! Restrictions Apply.
Need meeting space? We have two meeting rooms with pre-function space and on-site catering services. Our experienced sales team would love to assist you in planning your next event!
Location
Holiday Inn Abilene - North College Area by IHG
3525 West Lake Road, Abilene, TX
79601, United States
Hours
Reviews
4.2
642 reviews
5 stars
390
4 stars
120
3 stars
47
2 stars
37
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms with rust and stains, and unclean bedding.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and poor customer support, particularly at the front desk.
Amenities and Services
Guests expressed disappointment over the lack of complimentary breakfast and inconsistent room amenities, such as non-functioning TVs and poor water pressure.
Overall Experience
The hotel received mixed reviews, with some guests enjoying their stay while others reported serious issues, leading to a lack of consistency in guest experiences.
- DJD Johnson5 days ago1.0Start off with the front staff. The lady with the hair in a poney tail (RUDE). SHE LIKES TO ARGUE WITH THE CUSTOMERS. The other ladies I wish I knew their names (VERY NICE).This place need to be updated BAD!! It is NASTY!! TEACH THE HOUSE KEEPERS HOW TO CLEAN. You have men and women who live out these hotels for work. Do Better!! I had to clean the room up. And the the lady with the poney tail (when I asked for a vacuum). Acted like I asked for a million bucks. She need to have better customer service.it had roaches. I hated I deleted the picture I sent to my husband. JUST PLAIN NASTY!! DONT WASTE YOUR TIME TO STAY HERE. THE REVIES THAT WAS POSITIVE. NOT TRUE! Sit by another hotel where people walk all day and they come over to that hotel and just sit. Take the rug out the rooms. That hold germs.
- JHJason HarmonDec 19, 20255.0Nice clean hotel with comfortable beds and friendly staff
- GLGregory LeeDec 11, 20255.0Rosie in the bar is a doll. Makes a great cocktail and the food they serve is really good for a Holiday Inn. Excellent. Everyone sitting at the bar loved it. And they have a blueberry cheesecake that has bb's all thru out the whole pie. It's fantastic. You should make a stop out of this Holiday Inn.
- TMTimber MorleyDec 5, 20255.0They have a full service kitchen that you can order from as well as an open bar. Very nice
- SJSteven JacksonNov 22, 20251.0This hotel is so overrated! 1st off even though the staff were nice and the lobby seemed clean and welcoming, the attention to detail or the concern of just was NOT present at this hotel! The elevators floors were dirty so I did NOT touch the handrails and upon entering my room I could see my bed looked as if someone had layed on top of it made up. And when I went to use the microwave it wasn't clean, I mean it was nasty! I called the front desk and the offered to change my room but there was no sense of being surprised or appalled! Even when I went to the front desk and showed them the picture, it was like they were used to housekeeping being so inadequate! I would post pics but it won't let me! Only book a room here if you have no other choice!
Frequently Asked Questions About Holiday Inn Abilene - North College Area by IHG
What are the check-in and check-out times at Holiday Inn Abilene - North College Area?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the Holiday Inn Abilene - North College Area?
No, pets including cats and dogs are not allowed at the hotel.
Is there an on-site restaurant or bar available at the hotel?
Yes, the hotel features Maxx's Bar & Grill, a full-service restaurant and bar with casual American cuisine and nightly Happy Hour specials.
What accessibility features does the hotel provide?
The hotel offers accessible parking and is mobility accessible. It also has an elevator available.
Does the hotel have facilities for business travelers?
Yes, the hotel has a business center and two meeting rooms with pre-function space and on-site catering services.
Are there fitness or recreational amenities at the hotel?
Yes, the hotel has a free fitness center and an outdoor swimming pool available for guests.
Is breakfast included with the stay at Holiday Inn Abilene - North College Area?
Breakfast is available but it is not complimentary; it is cooked to order.
Which nearby hotels can guests consider in Abilene?
Nearby hotels include La Quinta Inn Abilene, Hampton Inn & Suites Abilene I-20, Baymont by Wyndham Abilene, and Best Western Abilene Inn & Suites.
What nearby dining options are available around the hotel?
Nearby dining options include Denny's, Spicy India, and Maxx's Bar & Grill located within the hotel.
Are there convenient stores or gas stations near the hotel?
Yes, nearby convenience stores and gas stations include Allsup's Convenience Store, 7-Eleven, Alon Gas Station, and DK gas station, which guests can visit for snacks or fuel.