Crowne Plaza Istanbul - West by IHG

Reviews

• MA

  Mehmet Alkan

  Jun 17, 2026
  5.0
  Otelde konakladığım süre boyunca her şeyden son derece memnun kaldım. Odalar oldukça temiz ve düzenliydi, ortak alanlar da aynı şekilde bakımlıydı. Kahvaltı çeşitliliği ve lezzeti beklentilerimizin üzerindeydi. Personelin güler yüzlü ve çözüm odaklı yaklaşımı konaklamamızı çok daha keyifli hale getirdi. Özellikle Berfin Hanım ve Arda Bey’in ilgisi, misafirperverliği ve her konuda yardımcı olmaları için ayrıca teşekkür etmek isterim. Kendimi evimizde gibi hissettirdiler. Yeni açılmış olmasına rağmen hizmet kalitesi oldukça yüksek. Gönül rahatlığıyla tavsiye ederim
• IC

  Ivan Candjar

  Jun 16, 2026
  5.0
  Wir hatten einen fantastischen Aufenthalt im Crowne Plaza! Von der ersten bis zur letzten Minute haben wir uns rundum wohl und willkommen gefühlt. Das gesamte Team des Hotels verdient ein riesiges Lob. Egal ob an der Rezeption, im Service oder beim Housekeeping – alle Mitarbeiter sind unglaublich professionell, aufmerksam und gehen mit einem echten Lächeln auf die Wünsche der Gäste ein. Man merkt sofort, dass hier Gastfreundschaft großgeschrieben wird. Ein ganz besonderer Dank gilt jedoch Berfin Hanım. Mit ihrer herzlichen, hilfsbereiten und extrem professionellen Art hat sie unseren Aufenthalt zu etwas ganz Besonderem gemacht. Sie hat sich hervorragend um uns gekümmert und dafür gesorgt, dass es uns an nichts fehlt. Solch ein großartiger Service ist heutzutage selten! Das Hotel ist sauber, top ausgestattet und der Service lässt keine Wünsche offen. Wir kommen definitiv wieder und können das Crowne Plaza jedem wärmstens empfehlen! Vielen Dank an das gesamte Team und besonders an Berfin Hanım!
• HZ

  Hasan Özalp

  Jun 16, 2026
  5.0
  Oteldeki konaklamamız başından sonuna kadar son derece keyifli ve sorunsuzdu. Odaların temizliği ve konforu beklentilerimizi tam anlamıyla karşıladı. Güler yüzlü ve ilgili personel sayesinde kendimizi çok rahat hissettik. Hizmet kalitesi, temizlik ve misafirperverlik açısından kesinlikle verdiğiniz paraya değen bir işletme. Hem dinlenmek hem de güzel bir konaklama deneyimi yaşamak isteyen herkese gönül rahatlığıyla tavsiye ederim."
• ZH

  Zoey Huang

  Jun 14, 2026
  5.0
  The hotel is very close to the exhibition hall, and there's even a shuttle bus service during the event. The breakfasts are plentiful every morning, and the hotel manager at the front desk is very helpful and able to resolve all the problems we encountered in Turkey. The hotel is located in a quiet area, so it's a good choice if you prefer a peaceful hotel. It also faces a lake, beautiful views.
• DW

  david wang

  Jun 10, 2026
  5.0
  I recently had the pleasure of staying at Crowne Plaza Istanbul West, and I would like to express my sincere appreciation for the excellent service I received throughout my stay. In particular, I would like to thank George, the Front Office Manager, for his outstanding professionalism and dedication to guest satisfaction. From the moment I arrived, George ensured that everything was handled smoothly and efficiently. His warm welcome, attention to detail, and willingness to assist with any request made a significant difference to my overall experience. He consistently demonstrated a genuine commitment to providing exceptional hospitality, making me feel valued and well cared for during my stay. What impressed me most was George’s ability to maintain a positive and friendly attitude while managing operations with remarkable professionalism. He was always approachable, responsive, and eager to help, creating a welcoming atmosphere that truly reflects the high standards of the hotel. The hotel itself was comfortable, clean, and well maintained, but it was the exceptional service provided by George that made my stay particularly memorable. Employees like him are a great asset to any hospitality organization and play a key role in creating positive guest experiences. Thank you, George, and the entire Crowne Plaza Istanbul West team. I look forward to returning in the future and highly recommend this hotel to other travelers.

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