Best Western Spring Hill Inn & Suites

4.2
414 reviews

About

HotelBest Western
Located in Spring Hill,TN, the Best Western Spring Hill Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Spring Hill Inn & Suites
104 KEDRON PKWY, Spring Hill, TN
37174, United States

Hours

Reviews

4.2
414 reviews
5 stars
230
4 stars
92
3 stars
53
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the friendly and helpful staff, highlighting their exceptional service and hospitality.

Cleanliness Issues

Several reviews noted problems with cleanliness, including musty odors, dirty bathrooms, and inadequate housekeeping.

Breakfast Quality

While some guests enjoyed the breakfast variety, others criticized the quality and availability, especially during COVID restrictions.

Room Condition

Many reviews mentioned that rooms were dated, in need of maintenance, or had unpleasant odors, impacting overall guest satisfaction.

Value for Money

Guests expressed mixed feelings about the pricing, with some feeling it was too high for the quality of the accommodations.
  • PM
    Phyllis Mitchell
    Nov 25, 2025
    5.0
    We are regulars here. Staff is fantastic. The manager goes over the top making us comfortable and welcomed. She will make you a part of her family by remembering our past visits and family stories.
  • MB
    Michael Barnet
    Oct 30, 2025
    3.0
    Pillows were very flat; oddlooking faucets in the restroom sink.
  • DB
    Dale Barashes
    Oct 28, 2025
    1.0
    Upon arrival, TV did not work in the room. I had a suite, but this thing was something out of the '70s. I surprised they didn't have a vibrating bed. Changed rooms after also discovering that the door did not latch. The new room also smelled musty and old. I paid almost 300 bucks, I would have been better off sleeping in my new 2026 Genesis.
  • JN
    Josh Near
    Sep 30, 2025
    5.0
    Comfortable beds and a very good fitness room for a hotel. The free breakfast was the best free breakfast I've had at any hotel. Automatic pancake machine, biscuits and gravy, and the standard juices coffee etc. Will definitely be staying here again next time I'm in Springhill.
  • JC
    jeremiah cottrell
    Sep 27, 2025
    5.0
    Lady at the front desk was super nice. Great little spot to eat next door. I was late for breakfast, but the nice lady pulled stuff back out so I could eat. Hotels are so expensive, but it was a pleasant experience.

Frequently Asked Questions About Best Western Spring Hill Inn & Suites

Where is Best Western Spring Hill Inn & Suites located?

Best Western Spring Hill Inn & Suites is located at 104 KEDRON PKWY, Spring Hill, TN 37174, US.

What are the check-in hours at Best Western Spring Hill Inn & Suites?

The hotel operates 24 hours a day, 7 days a week, so you can check in any time.