SureStay Plus by Best Western Sevierville

Reviews

• KB

  Kimberly Biggs

  Feb 26, 2026
  5.0
  I have stayed at this hotel often several days a month and I just read some of the reviews and I got to say that I've never had a problem with the hotel it's very clean the beds are very comfortable and the breakfast is good maybe some of the people leaving reviews posted on the wrong hotel the staff are oh so friendly yes some of the light fixtures have a little rust on them and you might get a room where you can't plug the bathtub to take a bath but the shower works just fine when I stay here the front desk person usually knows me by my name where I stay so often and let me tell you if it wasn't clean I would not stay there the only thing I would change is add more cable TV channels and maybe leave the orange juice machine on a little longer
• KH

  kailey henry

  Feb 15, 2026
  1.0
  Do not stay here. There were 5 bed bugs on the table upon walking in. We immediately had to leave. Initially we were denied a refund but after several days and conversations we eventually got a full refund. Do not recommend.
• AP

  Aeryanne P

  Jan 31, 2026
  5.0
  The people working here are great very professional and helpful and the rooms are spotless. I will definitely stay again if I’m in the Area as a traveling healthcare professional
• JG

  Jasmine Gates

  Dec 22, 2025
  3.0
  Dec 2025… the heat barely works as soon as I walked in I put it on 80 full blast high it never got warm the 1st 2 nights I couldn’t sleep because I was cold the last night (3rd night) it finally got warm and I was able to get a good nights sleep, they had the same breakfast every morning nasty sausage links, dry scrambled eggs and a waffle maker by the 3rd morning I just went out for breakfast they need to change it up not have the same thing every day and it needs to taste better
• JJ

  Jonathon

  Dec 21, 2025
  4.0
  Great locations w/ many stores within walking distance. Free bkft.and food was good ( free coffee 24/7). Very nice and friendly staff. Clutter free halls. Very clean rooms,bathrooms,hallways. Ice machine There is no vending machines for drinks or snacks. Coffee maker with coffee inside the rooms. Heat and air worked well.

Frequently Asked Questions About SureStay Plus by Best Western Sevierville