The newest addition in the magnificent Smoky Mountains is the Holiday Inn Express & Suites Pigeon Forge-Sevierville! We are conveniently located right off the Spur of Hwy 441, just minutes from the Great Smoky Mountains National Park. We offer World Class Service with Dollywood, Tanger Outlets, Restaurants, Theaters, and Attractions minutes from our front door. You'll discover why our guests have selected us as their Preferred Hotel in the Pigeon Forge-Sevierville area!
Enjoy your stay at this homey Smoky Mountain-area hotel and take advantage of our premier amenities. Workout in the Fitness Center with a range of cardio machines and free weights, or swim in the large outdoor pool. Start each day with our complimentary hot buffet breakfast, stay on top of work in the Business Center, or host an event in one of the hotel's flexible meeting spaces.
Be our guest... an ideal spot from which to take in the natural beauty of this spectacular area while relaxing by our stunning outdoor fireplace or firepit. The Cornerstone of Southern Hospitality where simple pleasures flourish!
Location
Holiday Inn Express & Suites Pigeon Forge - Sevierville by IHG
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with musty odors and pests in certain rooms.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Karen and Ashley.
Room Layout
Guests appreciated the unique room layouts, particularly the split design with separate sleeping areas, which provided added privacy.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality of food provided.
Parking Issues
Several reviews highlighted difficulties with parking availability, especially during busy times.
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Carol Grimmer
Nov 12, 2025
4.0
The hotel had good breakfast service and evening popcorn. Rooms were fair but we were there 3 nights and only had one day of service to our room. It was poor and we asked for daily service.
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Ken S
Oct 31, 2025
5.0
Room 515 is huge. Loved it. Kinda weird to have the bed right when you walk in, seems like it shoulda been in the back room. But nothing to freak out about. Great view and perfect location. Literally around everything but a little back off the main drag so you dont get all the noise. Employees all friendly, place was clean. Only real complaint, the bed was trash. Can definitely be replaced ASAP. Regardless, I'd stay again. Breakfast was the normal HIE fare.
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Chris Porter
Oct 26, 2025
4.0
Not the best holiday inn I’ve stayed at but it is pretty clean. Parking is a nightmare! We came back to the room on Saturday night and only 2 parking spots were left, one on the very end of the parking lot from the door and the other a car took up two spots… the bed is pretty “firm” we woke up with our backs hurting the pillows wasn’t the best but the breakfast was pretty decent… probably won’t stay here again
We had room service heating on our door at 9:45 trying to clean our room on a 11 o’clock check out.. not impressed
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Barbara Piggott
Oct 24, 2025
5.0
My son comes here every year for his birthday. He says nothing better than getting in a car and driving from Michigan to Tennessee..The location is excellent, the rooms are phenomenal, but the best part is the service. Karen at the front desk over the years has helped me book the exact room to my son's liking for his birthday. She goes over and above to make you happy. She is like your best friend. And the manager Alex is superb at her job. She cares about her employees along with making her guests feel like family..I would recommend staying at this hotel. You won't be disappointed I promise you!!
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Tiffany
Oct 20, 2025
5.0
Best place to stay in the pigeon forge sevierville area.
Frequently Asked Questions About Holiday Inn Express & Suites Pigeon Forge - Sevierville by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Pigeon Forge - Sevierville?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Is there free breakfast available at the hotel?
Yes, a complimentary hot buffet breakfast is available for free.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas.
Are pets allowed at the Holiday Inn Express & Suites Pigeon Forge - Sevierville?
Yes, cats are allowed but dogs are not. Pets are welcome overall.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides mobility accessibility and accessible parking.
What amenities does the hotel offer for fitness and recreation?
The hotel has a free fitness center with cardio machines including elliptical and treadmill, free weights, and an outdoor pool.
Does the hotel provide business facilities?
Yes, there is a business center and two meeting rooms available.
Are there dining options near the hotel?
Yes, nearby dining includes Nascar Cafe, Buffalo Wild Wings, Fuddruckers, Texas Roadhouse, Applebee's Grill + Bar, Joe Muggs Coffee, and The Roaming Gnome Pub & Eatery.
What attractions can guests visit near the hotel?
Guests can visit Rainforest Adventures Zoo, a petting zoo and amusement park, as well as Governors Crossing 14 cinema and Tanger Outlets nearby for shopping.
How can guests use public transportation or rental services nearby?
Guests can use Jeepin In The Smokies Jeep Rentals for rental vehicles and take advantage of nearby locations like Governors Crossing Mall which offer various services and transit options.