Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112 by IHG
3.9796 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Fully renovated hotel is Located in North Knoxville Situated just eight miles north of downtown Knoxville, Holiday Inn Express®Hotel & Suites Knoxville - North - I-75 Exit 112 offers comfort and convenience for your Tennessee getaway or Powell business trip. The hotel's location off I-75 ensures easy access to the area's best shopping, dining and entertainment. Executives coming to Powell find this hotel has just the right combination of amenities to make their business trip as carefree as possible.
Free Wi-Fi access and a Business Center offer an easy way to stay in touch. With this hotel's location in North Knoxville, Tennessee, you are just minutes from the best attractions. Family fun can be found at the nearby Knoxville Zoo. In West Town Mall you're sure to find all your favorite stores. Volunteer fans are also just a short drive from the University of Tennessee, Neyland Stadium and Thompson-Boling Arena. Southern hospitality combined with modern amenities ensures a memorable trip to the Knoxville area. While you're here, take advantage of the sparkling outdoor pool and Fitness Center, and in the morning, join us for the free hot buffet Breakfast Bar, which features a variety of hot and cold options and features our one of a kind cinnamon rolls. The staff looks forward to welcoming you to this North Knoxville Powell hotel.
Location
Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112 by IHG
7520 Conner Road, Powell, TN
37849, United States
Hours
Reviews
3.9
796 reviews
5 stars
367
4 stars
213
3 stars
84
2 stars
52
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with specific areas needing better attention.
Staff Service
The staff received numerous compliments for being friendly and helpful, though there were a few reports of unprofessional behavior and lack of responsiveness.
Breakfast Quality
While many guests enjoyed the breakfast offerings, some noted that improvements were needed in variety and freshness.
Room Comfort
Guests generally found the rooms comfortable, but there were complaints about specific issues like noise, temperature control, and maintenance problems.
Management Issues
Several reviews highlighted concerns about management responsiveness and handling of complaints, particularly regarding cleanliness and service.
- BYBetsy YoungNov 12, 20255.0Very nice hotel, beautiful rooms, comfortable beds, nice staff, great breakfast, fair price. Shane was very nice.
- KTKirk TiberiusOct 28, 20253.0The room was clean, the bed was comfortable. The breakfast was great. I was disappointed by the room temperature control, you can't select hot/ cold, you can't select constant fan.
- DJD'Andre JamesOct 26, 20251.0My family and I stayed here and we were put in a room located just behind the elevators. From the moment we entered, there was a loud mechanical noise—sounding like a faulty AC unit or fan—coming from outside the window area. The noise was constant and extremely disruptive, especially during the night. Unfortunately, my wife and our two daughters (ages 3 and 12) were unable to get any meaningful rest as a result. To make matters worse, there was no manager on duty during our entire stay to address the issue, leaving us without any assistance or resolution on-site. This experience fell far below the standards we expect from IHG properties, and it negatively impacted what was meant to be a comfortable overnight stay for my family. Given the circumstances, I believe compensation or a refund is warranted.
- RYR YOct 15, 20255.0We stayed here for a football weekend. The staff were friendly and responsive. The light in the entry of our room was out and they apparently already knew about it and had it on order. It was dark so it was hard to use the mirror in that space. There was a handy ledge in the entry area and I thought an outlet near that ledge would have been ideal. There weren't enough outlets in the room. Some of them were loose and ineffective. In the bathroom I was happy to see Dove products vs no-name products. The room was clean and comfortable. Didn't eat breakfast in the morning but they had a reasonable selection. I'd stay here again.
- VPVeronica PrestineOct 9, 20255.0Nice place to stay, clean rooms, decent breakfast.
Frequently Asked Questions About Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112 by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, a free hot buffet breakfast is available featuring a variety of hot and cold options including cinnamon rolls.
Is parking available at the hotel?
Yes, free parking is available for guests.
Are pets allowed at the hotel?
Dogs are allowed, but cats and other pets are not permitted.
What amenities does the hotel provide for fitness and wellness?
The hotel has a free fitness center with an elliptical machine and treadmill, as well as an outdoor pool.
Does the hotel provide enhanced cleaning and safety measures?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, and offers contactless check-in and check-out.
Is the hotel accessible for guests with disabilities?
Yes, the hotel features accessible parking, mobility accessible rooms, and elevators.
Is there a business center available for guest use?
Yes, the hotel offers a business center to assist guests with their work needs.
What popular nearby attractions can guests visit during their stay?
Guests can visit the nearby University of Tennessee, Neyland Stadium, Thompson-Boling Arena, the Knoxville Zoo, and shop at West Town Mall.
Are there dining options near the hotel?
Yes, nearby dining options include Wendy's, Aubrey's Southern Restaurant, Cook Out, and McDonald's, offering a variety of fast food and southern cuisine.
Is there convenient access to medical services near the hotel?
Yes, nearby medical facilities include MinuteClinic at CVS, Tennova Radiation Oncology, Tennova Neurology Group, and various specialists and clinics for comprehensive health care.