About
HotelWedding VenueConference CenterBusiness Meeting Locations
Welcome to Staybridge Suites Pigeon Forge, where comfort meets convenience in the heart of the Smoky Mountains! Nestled amidst the breathtaking beauty of Pigeon Forge, our hotel offers spacious suites and top-notch amenities, perfect for both leisure and business travelers.
Indulge in our well-appointed suites, featuring fully equipped kitchens, plush bedding, and separate living areas, providing the perfect home away from home. The hotel is pet friendly. Start your day right with our complimentary hot breakfast buffet and stay energized with our 24-hour Fitness Center and outdoor pool. Stop by our Evening Social, Monday thru Wednesday, featuring complimentary snacks and drinks. Complimentary laundry facility is available.
Conveniently located across the street from the LeConte Center and near popular attractions like Cal Ripken Ball Park, Dollywood, The Island, and Great Smoky Mountains National Park, our hotel is the ideal base for exploring everything Pigeon Forge has to offer.
Whether you're here for a family vacation, romantic getaway, sports tournament, or business trip, Staybridge Suites Pigeon Forge ensures a memorable stay filled with comfort, convenience, and Southern hospitality. Book your stay with us today and experience the perfect blend of relaxation and adventure.
Location
Staybridge Suites Pigeon Forge - Smoky Mtns by IHG
385 Jake Thomas Road, Pigeon Forge, TN
37863, United States
Hours
Reviews
4.4
163 reviews
5 stars
117
4 stars
20
3 stars
8
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and helpful staff, particularly highlighting individuals like Precious and Hannah for their exceptional service.
Cleanliness
While some reviews noted the hotel was generally clean, several guests reported issues with housekeeping, including unclean bathrooms and insufficient daily cleaning.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality, particularly during busy times.
Room Comfort
Guests appreciated the spacious and well-equipped rooms, though some mentioned issues with noise and maintenance, such as malfunctioning air conditioning and loud appliances.
Location and Amenities
The hotel’s location was frequently praised for its proximity to attractions, and guests enjoyed amenities like the rooftop dining area and social hours, although some noted the pool could be improved.
- ALA L4 days ago2.0Unfortunately the hotel attempted to scam us. Visiting from the UK, we stayed here for 3 nights. Service staff and receptionists we met were all lovely and helpful can't fault them. Room was lovely, breakfast was decent (although hugely disagree with polystyrene plates and plastic cutlery-lots of waste and bad for environment), free laundry facilities were great, views over the mountains were beautiful. Our issue is that on return home we noticed we'd been charged twice by the hotel. We disputed this with the hotel (to no reply) so then had to go through credit card chargeback. The hotel used false details to say we had smoked in the room, had a pet, caused damage etc. On looking at the information provided to back their claim, it was of another person, different hotel room and dates of stay, and credit card number. Outrageous and not an error as apparently its a standard trick of hotels when disputing chargebacks. Completely shady behaviour and very disappointing. Had no contact from the hotel regarding it.
- LPLia PrisNov 14, 20255.0Wonderful hotel! The room was extremely clean! The breakfast was great and had a lot of variety, and the view was simply amazing! I really liked that there’s a kitchen because I don’t like eating out every day. The kitchen has everything you need. The bed and bedding were very comfortable. The only downside was that on the 5th floor, where we stayed, the shower doesn’t fully close, and on top of that, the hot water wasn’t really hot, just warm. I like taking a hot shower before bed, but that wasn’t possible here. Plus, the open shower let in cold air. Also, the door is installed in a strange way and isn’t very convenient (see photo). Additionally, the air conditioner is installed very close to the bed, and whoever sleeps on that side gets the direct airflow. Overall, everything else was wonderful!
- GTGoddess TNov 7, 20255.0The hotel was awesome. Breakfast served daily. Dinner M-W Made life easier. Clean rooms. Quiet hotel. My only complaints1) no jacuzzi 2) the hotel next door does not have an off button. It’s lit up all night. There’s loud music til 10pm, and the space between the two hotels echoes. You just have to keep your beautiful patio door closed all the time. Otherwise, I’d live here if I could. Exquisite service.
- SMS MoirNov 4, 20255.0Nice spacious rooms. Loved the welcome drinks and the outside terrace had fantastic views of the mountains.
- MWMary WatkinsOct 25, 20251.0Reserved room but when we arrived we were told they did not have us. Had to call several different places to resolve it. Had free breakfast but not told were. 1 of 2 Elevator boke
Frequently Asked Questions About Staybridge Suites Pigeon Forge - Smoky Mtns by IHG
What are the check-in and check-out times at Staybridge Suites Pigeon Forge?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Staybridge Suites Pigeon Forge pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free breakfast?
Yes, a complimentary hot buffet breakfast is available for guests.
Are there accessibility features available at the hotel?
Yes, the hotel offers accessible parking and is mobility accessible with elevator access.
What amenities does Staybridge Suites Pigeon Forge provide for fitness and recreation?
The hotel features a 24-hour fitness center and an outdoor pool for guest use.
Does the hotel permit kids to stay for free?
Yes, kids up to age 19 can stay free at the hotel.
Is WiFi available at Staybridge Suites Pigeon Forge?
Yes, free WiFi is available in public areas.
Are grocery stores or convenience stores available nearby the hotel?
There is no convenience store in the hotel, but nearby there are shopping options like Old Time Pottery for home decor and gifts.
What popular attractions are located near Staybridge Suites Pigeon Forge?
The hotel is near attractions such as the LeConte Center at Pigeon Forge, The Ripken Experience sports venue, and Dollywood theme park.
How can nearby places like The Ripken Experience and LeConte Center help enhance my visit?
Guests can easily attend sports events at The Ripken Experience or conferences and concerts at LeConte Center, both just across the street from the hotel, making it convenient to combine your stay with these activities.