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Holiday Inn & Suites Pigeon Forge Convention Center by IHG

4.3
(625 reviews)

Business Details

2905 Parkway, Pigeon Forge, TN
37863, United States
(865) 428-2525
https://www.ihg.com/holidayinnexpress/hotels/us/en/pigeon-forge/pgftl/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Experience unparalleled convenience at Holiday Inn & Suites Pigeon Forge, connected to the LeConte Convention Center via a walkway bridge. Our prime Parkway location offers seamless access to The Island's entertainment district through our bridge, where guests can opt to walk, take the parking lot tram, or drive via the scenic Pigeon Forge Greenway. Perfect for both business and leisure, our property features versatile indoor meeting facilities and outdoor gathering spaces. Groups can take advantage of complimentary parking and property-wide Wi-Fi. Recharge in our year-round indoor pool and hot tub, or maintain your routine in our 24-hour Fitness Center. Gather with colleagues or family on our outdoor terrace, where a warming fire pit provides the perfect backdrop for enjoying Smoky Mountain vistas. Guests can enjoy breakfast at The Casual Pint, our on-site restaurant, exclusively available to Holiday Inn & Suites guests for an additional fee. While not included in the stay, it offers a convenient start to your day. The Casual Pint also features craft beer selections and casual dining. Choose from well-appointed rooms or upgrade to a balcony suite, each thoughtfully equipped with premium amenities. Our strategic location, combined with attentive service, creates the ideal setting for your Pigeon Forge visit, whether for business or pleasure.

Location

Holiday Inn & Suites Pigeon Forge Convention Center by IHG
2905 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

4.3
625 reviews
5 stars
416
4 stars
107
3 stars
34
2 stars
22
1 star
46

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about the cleanliness of rooms, including dirty carpets, mold, and unclean bathrooms.

Staff Service

Customer experiences with staff were mixed; while some praised friendly and helpful service, others reported rude and unresponsive staff.

Location and Amenities

The hotel is well-located near attractions, but many guests were disappointed by the lack of complimentary breakfast and issues with advertised amenities like the hot tub.

Room Comfort

Guests noted issues with room comfort, including inadequate air conditioning and poor lighting, impacting their overall experience.
  • GG
    Gail
    2 days ago
    5.0
    We felt special here 😀🫶
  • XM
    xena malone
    3 days ago
    1.0
    I am booking 1 bedroom suite for 6 nights at this hotel via front desk. Then they send the email that doesnot say the room that i booked is river view, so i called the front desk on 02/28/26 to ask about it, The night shift manager that answer my phone is super rude, and hung up my phone It is really dissapointed experience. Planning ti stay 6 nights there but i donot think this is good hotel. People are very rude there. Unpleasant experience
  • AA
    April Alford
    Feb 23, 2026
    5.0
    This hotel is really nice and clean we had a good view. Next to us which is walking distance was a band on the other side is the go-karts some of the rooms have balconies and fireplaces.. The food was ok but if you don't have points you might have to pay I wouldn't pay for it. Just go out to get breakfast or have something delivered. The staff was really nice and friendly. They do have a restaurant in the hotel as well. Would definitely come here again and will tell others.
  • BR
    Bruce Richart
    Feb 6, 2026
    5.0
    Clean rooms, I had a room on the 3rd floor. And I had a good view of the xmas lights, and the river. Relaxing time
  • RW
    Rebecca Wells
    Jan 5, 2026
    1.0
    Do not stay here, the worst place we have stayed. People were so rude, we would ask for extra towels and they would give us one and say they are out of towels, how does a hotel run out of towels. The house keeper wasn't cleaning the room until I made a complaint. The carpet looked like mud was all over it, behind the toilet paper there was poop on the wall, the shower also had places on it like they didn't ever clean it. We will never slay there again.

Frequently Asked Questions About Holiday Inn & Suites Pigeon Forge Convention Center by IHG

What airport is closest to LeConte Convention Center?

The closest major airport to LeConte Convention Center is McGhee Tyson Airport (TYS), located approximately 33 miles away. Visitors can reach the center via rental car, shuttle services, or rideshare options.

Does Holiday Inn & Suites Pigeon Forge Convention Center offer an airport shuttle?

No, Holiday Inn & Suites Pigeon Forge Convention Center does not offer an airport shuttle.

Brand Certified Facts from Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Holiday Inn & Suites Pigeon Forge Convention Center by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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