Holiday Inn & Suites Pigeon Forge Convention Center by IHG

4.3
620 reviews

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Experience unparalleled convenience at Holiday Inn & Suites Pigeon Forge, connected to the LeConte Convention Center via a walkway bridge. Our prime Parkway location offers seamless access to The Island's entertainment district through our bridge, where guests can opt to walk, take the parking lot tram, or drive via the scenic Pigeon Forge Greenway. Perfect for both business and leisure, our property features versatile indoor meeting facilities and outdoor gathering spaces. Groups can take advantage of complimentary parking and property-wide Wi-Fi. Recharge in our year-round indoor pool and hot tub, or maintain your routine in our 24-hour Fitness Center. Gather with colleagues or family on our outdoor terrace, where a warming fire pit provides the perfect backdrop for enjoying Smoky Mountain vistas. Guests can enjoy breakfast at The Casual Pint, our on-site restaurant, exclusively available to Holiday Inn & Suites guests for an additional fee. While not included in the stay, it offers a convenient start to your day. The Casual Pint also features craft beer selections and casual dining. Choose from well-appointed rooms or upgrade to a balcony suite, each thoughtfully equipped with premium amenities. Our strategic location, combined with attentive service, creates the ideal setting for your Pigeon Forge visit, whether for business or pleasure.

Location

Holiday Inn & Suites Pigeon Forge Convention Center by IHG
2905 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

4.3
620 reviews
5 stars
413
4 stars
106
3 stars
34
2 stars
22
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty rooms, mold, and unclean bedding.

Staff Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Location

The hotel is frequently noted for its excellent location, providing easy access to attractions and amenities.

Amenities

Guests expressed disappointment over the lack of complimentary breakfast and issues with advertised amenities like the hot tub.

Room Comfort

Several reviews mentioned discomfort due to poor room conditions, including inadequate air conditioning and noise issues.
  • RW
    Rebecca Wells
    Jan 5, 2026
    1.0
    Do not stay here, the worst place we have stayed. People were so rude, we would ask for extra towels and they would give us one and say they are out of towels, how does a hotel run out of towels. The house keeper wasn't cleaning the room until I made a complaint. The carpet looked like mud was all over it, behind the toilet paper there was poop on the wall, the shower also had places on it like they didn't ever clean it. We will never slay there again.
  • SH
    Scott Hartsell
    Jan 2, 2026
    2.0
    Booked room primarily for the hot tub, which was closed - we could have booked anywhere else. Features need to be advertised as such if they are closed for maintenance. From now on calling ahead instead of being disappointed by IHG properties. Same experience at another location completely closed for remodeling
  • AN
    Ajai N
    Dec 27, 2025
    4.0
    This hotel serves paid breakfast. The printer does not work. I had to request the front desk to print out my parking tickets.
  • SB
    Stephanie Bim
    Dec 23, 2025
    5.0
    Quarto limpo, espaçoso, colchão e travesseiro excelentes, ótimo atendimento, vista bonita, excelente localização
  • AS
    Adeem Shahzad
    Nov 28, 2025
    3.0
    Everything was as expected but there is no complementary coffee available and also wifi is not working and hard to connect.

Frequently Asked Questions About Holiday Inn & Suites Pigeon Forge Convention Center by IHG

What airport is closest to LeConte Convention Center?

The closest major airport to LeConte Convention Center is McGhee Tyson Airport (TYS), located approximately 33 miles away. Visitors can reach the center via rental car, shuttle services, or rideshare options.

Does Holiday Inn & Suites Pigeon Forge Convention Center offer an airport shuttle?

No, Holiday Inn & Suites Pigeon Forge Convention Center does not offer an airport shuttle.