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About
HotelWedding VenueBusiness Meeting LocationsConference Center
Experience unparalleled convenience at Holiday Inn & Suites Pigeon Forge, connected to the LeConte Convention Center via a walkway bridge. Our prime Parkway location offers seamless access to The Island's entertainment district through our bridge, where guests can opt to walk, take the parking lot tram, or drive via the scenic Pigeon Forge Greenway.
Perfect for both business and leisure, our property features versatile indoor meeting facilities and outdoor gathering spaces. Groups can take advantage of complimentary parking and property-wide Wi-Fi. Recharge in our year-round indoor pool and hot tub, or maintain your routine in our 24-hour Fitness Center. Gather with colleagues or family on our outdoor terrace, where a warming fire pit provides the perfect backdrop for enjoying Smoky Mountain vistas.
Guests can enjoy breakfast at The Casual Pint, our on-site restaurant, exclusively available to Holiday Inn & Suites guests for an additional fee. While not included in the stay, it offers a convenient start to your day. The Casual Pint also features craft beer selections and casual dining. Choose from well-appointed rooms or upgrade to a balcony suite, each thoughtfully equipped with premium amenities. Our strategic location, combined with attentive service, creates the ideal setting for your Pigeon Forge visit, whether for business or pleasure.
Location
Holiday Inn & Suites Pigeon Forge Convention Center by IHG
2905 Parkway, Pigeon Forge, TN
37863, United States
Hours
Reviews
4.3
610 reviews
5 stars
408
4 stars
105
3 stars
32
2 stars
21
1 star
44
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty rooms, mold, and unclean common areas.
Staff Service
Customer experiences with staff were mixed; while some praised the friendliness and helpfulness, others reported rude or unresponsive service.
Location
The hotel is well-located near attractions, making it convenient for guests, though traffic noise was noted as a downside.
Amenities
Guests expressed disappointment over the lack of complimentary breakfast and issues with room amenities like WiFi and air conditioning.
Room Quality
While some rooms were described as clean and comfortable, others reported problems such as poor lighting, malfunctioning appliances, and inadequate maintenance.
- CJCharlie JacobNov 14, 20253.0The pillows weren't comfortable and no free breakfast. Room was clean, staff was friendly and helpful.
- MLMichelle LunettaNov 9, 20254.0This Holiday Inn is on a main street that is close to a lot of attractions. It's pretty new and well kept.
- DSDeborah SiskOct 31, 20252.0Beautiful, but the room lighting is awful. Literally got ready for event in the dark! 2 bedside "lamps" were dim. I couldn't even read at the desk using the lamp! PLEASE consider adding more light! We have two stays scheduled in 2026!
- SCSara ChurchOct 25, 20255.0Beautiful hotel with a great view. I was on the top floor, it is noisy due to the amusement rides nearby and traffic, but it is expected if you're visiting Gatlinburg. Parking was good, rooms are very nice, and service was grear. Very friendly front desk agent. The only thing I did not like was trying to get pull in the parking lot from the road and pulling out of the parking lot onto the road. Its a very, very busy road, especially on a Sunday night.
- JTJoshua TuckerOct 20, 20253.0I don’t usually write reviews, but people need to know what they’re walking into here. My wife and I stayed at the Holiday Inn & Suites Pigeon Forge Convention Center as part of a 5 day / 4 night promotional stay that was supposed to be covered as long as we attended their resort tour. We were told we would just pay taxes and attend the presentation—simple, right? Not even close. This trip was supposed to be our honeymoon, and it turned into a stressful mess. On the day of the tour, my wife accidentally left her ID at our previous hotel. The tour staff told us there was nothing they could do and made us call their marketing number to get rescheduled. That turned into a long back and forth nightmare. We were bounced around from person to person, getting different answers, and nobody wanted to help. Instead of working with us like a professional business, they made everything difficult and acted like they didn’t care at all. Housekeeping only showed up two of the four nights we stayed there, and while they did drop off towels and take out trash, they barely cleaned anything else. On top of that, they weren’t warm or friendly—every interaction felt rushed and like we were bothering them by asking for anything. For a place that operates under the Holiday Inn brand, the service did not feel welcoming at all. The hotel kitchen was closed, so we couldn’t order any food on-site and had to order out the entire stay, which was frustrating and inconvenient. Between the hassle with the tour, the lack of customer service, and the poor hotel experience overall, this entire stay felt like a waste of time and energy. What was supposed to be a simple, enjoyable honeymoon turned into stress and disappointment. I would not recommend staying here, and I definitely would not waste my time with their promotional “tour” deal again.
Frequently Asked Questions About Holiday Inn & Suites Pigeon Forge Convention Center by IHG
What airport is closest to LeConte Convention Center?
The closest major airport to LeConte Convention Center is McGhee Tyson Airport (TYS), located approximately 33 miles away. Visitors can reach the center via rental car, shuttle services, or rideshare options.
Does Holiday Inn & Suites Pigeon Forge Convention Center offer an airport shuttle?
No, Holiday Inn & Suites Pigeon Forge Convention Center does not offer an airport shuttle.
Can I bring my pet to Holiday Inn & Suites Pigeon Forge Convention Center?
Holiday Inn & Suites Pigeon Forge Convention Center does not allow pets. Guests found with a pet will be required to vacate the property and will incur a $250 fee.
Does Holiday Inn & Suites Pigeon Forge Convention Center feature EV charging stations?
Yes! Holiday Inn & Suites Pigeon Forge Convention Center offers EV charging stations for guests. Conveniently located on-site, they provide an easy and efficient way to charge your electric vehicle during your stay.
Does Holiday Inn & Suites Pigeon Forge Convention Center feature a local shuttle?
Yes, LeConte Convention Center guests have access to the Pigeon Forge Tolley that travels to points of interest and attractions in Pigeon Forge and Gatlinburg within a 10-mile radius. The Trolley costs $3.00 USD per person.
What time can I check in and check out at Holiday Inn & Suites Pigeon Forge Convention Center?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Holiday Inn & Suites Pigeon Forge Convention Center.
Is breakfast available at the hotel?
Yes, breakfast is available at Holiday Inn & Suites Pigeon Forge Convention Center, served at The Casual Pint for an additional fee.
Are pets allowed at the hotel?
No, pets are not allowed at Holiday Inn & Suites Pigeon Forge Convention Center. Guests with pets will incur a $250 fee and must leave the property.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the property, including in public areas.
Are there fitness facilities available at the hotel?
Yes, the hotel has a 24-hour fitness center equipped with elliptical machines, free weights, and treadmills, available for free to guests.
Is the hotel accessible for guests with mobility needs?
Yes, Holiday Inn & Suites Pigeon Forge Convention Center is mobility accessible and has an elevator available for guest use.
What nearby attractions can I visit when staying at the hotel?
Guests can easily access popular nearby attractions such as Dollywood, Adventure Golf, and Smokey Mountain National Forest, perfect for family fun and outdoor activities.
How can I get to the hotel and nearby attractions using public transportation?
Guests can use the Pigeon Forge Trolley, which travels to points of interest and attractions within a 10-mile radius for $3.00 per person, making it convenient to reach the hotel and local sites.
Are there dining options near the hotel?
Yes, The Casual Pint is located on-site and accessible via a walkway bridge, offering craft beers and casual dining exclusively for hotel guests. Additionally, nearby restaurants like Sawyer's Farmhouse Breakfast and Bennett's Pit Bar-B-Que are great local choices.
Does the hotel provide business facilities for meetings or events?
Yes, the hotel features two meeting rooms, versatile indoor meeting facilities, and outdoor gathering spaces, ideal for business meetings and conferences.