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Hilton Vacation Club Laurel Crest Pigeon Forge

4.3
(2399 reviews)

Business Details

2628 Laurel Crest Lane, Pigeon Forge, TN
37863, United States
(865) 832-2101
https://www.hilton.com/en/hotels/tystigv-hilton-vacation-club-laurel-crest-pigeon-forge/

About

HotelHilton
Hilton Vacation Club Laurel Crest Pigeon Forge reflects the breathtaking natural beauty of the Smokies, combining rustic elements with modern design for an elegant retreat. Less than a mile from the vibrant attractions of Pigeon Forge, yet far enough to offer a peaceful escape, Hilton Vacation Club Laurel Crest provides a perfect blend of adventure and relaxation. The resort features an elevated level of quality and finishes, with a multi-level pool benched into the hillside, accompanied by a waterfall and natural stone features. Enhanced amenities include a hot tub, outdoor shower, electric sauna, and firepits, all contributing to the rustic elegance of the property. Offering cozy studios to well-appointed studio, 2-bedroom, and 3-bedroom suites. The Great Smoky Mountains National Park, with its 900 miles of hiking trails, fishing, wildlife encounters, and breathtaking views, will appeal to outdoor lovers of all ages. Enjoy a family hike or horseback riding exploration through this scenic park. Nearby Pigeon Forge is home to family fun with attractions like go-karts, bumper boats, musicals, and magic shows.

Location

Hilton Vacation Club Laurel Crest Pigeon Forge
2628 Laurel Crest Lane, Pigeon Forge, TN
37863, United States

Hours

Reviews

4.3
2,399 reviews
5 stars
1,408
4 stars
578
3 stars
233
2 stars
80
1 star
100

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty rooms, mold, and pest problems.

Staff Service

While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor customer service.

Room Condition

Many customers noted that the rooms were outdated and in need of repairs or renovations.

Location

The resort's location was frequently mentioned as a positive aspect, being close to attractions but also noted for limited walkability.

Amenities

Guests appreciated the amenities like pools and grills, but some reported issues with maintenance and availability.
  • EM
    Eric Mccraney
    Feb 19, 2026
    5.0
    Off the main strip of Pigeon Forge but close enough to be conventional to everything. Quiet at night with late indoor pool hour makes it nice after a long day in the national park.
  • WH
    Wanda Hopkins
    Jan 21, 2026
    5.0
    It always feels like going home when we get to laurel crest!
  • ZI
    Zechariah Pugh III
    Jan 3, 2026
    1.0
    Beware of Bluegreen, now Hilton. I’ve been a member for over 15 years and the whole process is a scam. Even when you become an owner they never take care of you. You can complain or even have issues like a leaky toilet, no quarter, no moving to another room. Just sorry and deal with it, until we can get a maintenance person there. This organization is a complete joke and it is single handedly the most foolish thing I have done in my life. You have been warned! Do Not Buy a timeshare.
  • GI
    Glen Isgro
    Dec 29, 2025
    5.0
    Great location and rooms.
  • BD
    Brad Derflinger
    Dec 19, 2025
    3.0
    Its ok. Being that this is a timeshare company with a captive block of "customers"they have little incentive to innovate or otherwise maintain similar standards of other lodging options. Case in point: internet speeds less than 1mb of bandwidth. So painfully slow you can barely do anything Front desk is nice enough, as most of the other service folks who work there are decent folks

Frequently Asked Questions About Hilton Vacation Club Laurel Crest Pigeon Forge

What are the check-in and check-out times at Hilton Vacation Club Laurel Crest Pigeon Forge?

Check-in is at 4:00 PM and check-out is at 10:00 AM.

Is Hilton Vacation Club Laurel Crest Pigeon Forge accessible for guests with disabilities?

Yes, the resort offers accessible parking, elevators, and pool facilities.

Brand Certified Facts from Hilton Vacation Club Laurel Crest Pigeon Forge

Hilton Vacation Club Laurel Crest Pigeon Forge partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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