Business Details
About
HotelHilton
Hilton Vacation Club Laurel Crest Pigeon Forge reflects the breathtaking natural beauty of the Smokies, combining rustic elements with modern design for an elegant retreat.
Less than a mile from the vibrant attractions of Pigeon Forge, yet far enough to offer a peaceful escape, Hilton Vacation Club Laurel Crest provides a perfect blend of adventure and relaxation. The resort features an elevated level of quality and finishes, with a multi-level pool benched into the hillside, accompanied by a waterfall and natural stone features. Enhanced amenities include a hot tub, outdoor shower, electric sauna, and firepits, all contributing to the rustic elegance of the property. Offering cozy studios to well-appointed studio, 2-bedroom, and 3-bedroom suites.
The Great Smoky Mountains National Park, with its 900 miles of hiking trails, fishing, wildlife encounters, and breathtaking views, will appeal to outdoor lovers of all ages. Enjoy a family hike or horseback riding exploration through this scenic park. Nearby Pigeon Forge is home to family fun with attractions like go-karts, bumper boats, musicals, and magic shows.
Location
Hilton Vacation Club Laurel Crest Pigeon Forge
2628 Laurel Crest Lane, Pigeon Forge, TN
37863, United States
Hours
Reviews
4.3
2,395 reviews
5 stars
1,403
4 stars
578
3 stars
233
2 stars
81
1 star
100
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms were outdated, in need of repairs, and not as clean as expected, with issues like mold, broken appliances, and general disrepair.
Customer Service
While some guests praised the friendly and helpful staff, others experienced poor service, including unresponsive management and issues with check-in.
Location
The resort's location was frequently noted as convenient for accessing local attractions, although some guests found it difficult to navigate and lacking in nearby amenities.
Amenities
Guests appreciated the pools and recreational facilities, but there were complaints about maintenance issues and limited availability of certain amenities.
Overall Experience
Feedback was mixed, with some guests enjoying their stay and others expressing significant dissatisfaction, particularly regarding cleanliness and maintenance.
- ZIZechariah Pugh IIIJan 3, 20261.0Beware of Bluegreen, now Hilton. I’ve been a member for over 15 years and the whole process is a scam. Even when you become an owner they never take care of you. You can complain or even have issues like a leaky toilet, no quarter, no moving to another room. Just sorry and deal with it, until we can get a maintenance person there. This organization is a complete joke and it is single handedly the most foolish thing I have done in my life. You have been warned! Do Not Buy a timeshare.
- GIGlen IsgroDec 29, 20255.0Great location and rooms.
- BDBrad DerflingerDec 19, 20253.0Its ok. Being that this is a timeshare company with a captive block of "customers"they have little incentive to innovate or otherwise maintain similar standards of other lodging options. Case in point: internet speeds less than 1mb of bandwidth. So painfully slow you can barely do anything Front desk is nice enough, as most of the other service folks who work there are decent folks
- RHRobert HollandDec 15, 20254.0I was surprised to see that they pretty much finished rebranding from Bluegreen Vacations, despite having just finished a new property next door. The room was very nice and clean despite its age and only needed a few repairs rather than a whole renovation.
- EJEdinson JorqueraDec 13, 20255.0Excellent location near many of the attractions of Pigeon forge. Nice swimming pools tempered. Great gas grills.
Frequently Asked Questions About Hilton Vacation Club Laurel Crest Pigeon Forge
What are the check-in and check-out times at Hilton Vacation Club Laurel Crest Pigeon Forge?
Check-in is at 4:00 PM and check-out is at 10:00 AM.
Is Hilton Vacation Club Laurel Crest Pigeon Forge accessible for guests with disabilities?
Yes, the resort offers accessible parking, elevators, and pool facilities.
Are pets allowed at Hilton Vacation Club Laurel Crest Pigeon Forge?
No, pets including cats and dogs are not allowed at this property.
Does the resort offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout the resort.
Is parking available at Hilton Vacation Club Laurel Crest Pigeon Forge?
Yes, self-parking is available and parking is accessible.
What recreational facilities are available at the resort?
The resort features an indoor and outdoor pool, hot tub, sauna, fitness center, and kid-friendly activities.
Are there any dining options at Hilton Vacation Club Laurel Crest Pigeon Forge?
No, the property does not have an on-site restaurant.
What nearby places can guests visit around Hilton Vacation Club Laurel Crest?
Guests can explore nearby resorts like Laurel Crest A Bluegreen Resort and Bluegreen Vacations Laurel Crest Resort, or enjoy cabin rentals such as Mountain Skyline Gatlinburg Cabin and "All Tucked Inn" Cabin Rental.
Are there any local parks or attractions near the resort worth visiting?
Yes, Parrot Mountain & Garden is a nearby park and landmark that guests may enjoy visiting.
Where can guests find food and convenience stores close to Hilton Vacation Club Laurel Crest?
Guests can find dining options like The Legend's Pizza and Taqueria La gasolinera, as well as convenience stores such as Jimmy's Market 6 and Shell gas station nearby.