Business Details
About
Hotel
The brand new Hampton Inn Pigeon Forge is located just off the Parkway, in the heart of downtown Pigeon Forge, only 4 miles from Dollywood and Dolly's Splash Country. Our hotel offers the natural beauty of the Great Smoky Mountains as well as the convenience of all the restaurants, shopping and attractions that Pigeon Forge has to offer. Come visit "The Center of Fun in the Smokies" at the brand new Hampton Inn Pigeon Forge.
Our brand new hotel features spacious guest rooms with modern décor and all the conveniences for today's traveler. Along with wireless HSIA, flat screen HDTV's and luxurious bedding, our hotel also features an Indoor Heated Pool, Outdoor Pool & Kiddie Pool, Business Center, Well-Equipped Fitness Center, Coin Operated Guest Laundry and Trolley stop, right outside our doors. Our guests will also enjoy a complimentary On the House® hot breakfast, On the Run breakfast bags (Monday - Friday) and the satisfaction of our 100% Hampton Guarantee.
Location
Hours
Reviews
4.4
1,171 reviews
5 stars
803
4 stars
218
3 stars
70
2 stars
33
1 star
47
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported issues with cleanliness, including dirty rooms and unclean common areas.
Staff Attitude
Mixed reviews on staff friendliness; some guests experienced rude behavior while others praised helpfulness.
Breakfast Quality
Breakfast options received criticism for being limited and not well-prepared, with some guests expressing disappointment.
Room Comfort
Rooms were described as clean but some guests found beds uncomfortable and reported issues with noise from appliances.
Location
The hotel is well-located near attractions, which many guests appreciated.
- MPMike Pratt1 day ago5.0We stay here every time we come here. Pet friendly with great rooms and service!
- KKKaylee Kreis-WidderNov 8, 20254.0Perfect location! Right off the main drag, but still centralized to many places. Room was clean. House keeping IS every other day. Which, I knew when booking and was not a problem for us. Service was good. Very friendly staff. Would stay here again.
- SBSteve ButlerNov 6, 20254.0Didn't like the layout of our room the bed was parallel with the TV on the wall had to lay sideways in bed to watch tv was not confortable at all.
- APAbbey PenroseOct 4, 20253.0The room was really nice and clean, but house keeping isnt daily and its every other day? Even so they wouldnt be around until 3pm or later. I would always have to go to the front desk and ask for extra towels, we were never left enough. As for knocking? Forget that they never knocked just opened the door with out even announcing themselves. Breakfast was really good, but the staff always has a nasty look on their faces until you confront them for a good morning. The hot tub was treacherous too, no steps to get in out, so my grandma couldn't enjoy it. The location is great as you're really close to anything so thats nice. Otherwise I was kind of disappointed for the price I paid and the service I received.
- KMKathy MashburnSep 19, 20251.0We made reservations for 2 nights. We checked in on Wednesday as planned only to have been placed in a room equipped for someone with disabilities. We inquired about the mix up as we didn’t want this room should someone with disabilities need it. They finally agreed to put us in a different room the next day. We get ready to lie down for the night only to find poop on the sheets. We stripped the bed and reluctantly played down on the mattress pad. The next morning we noticed front desk and was told they had us another room however it wasn’t ready. We had to stay gone till 3:00 before being able to get in our room. So we lost a whole day to just relax which is what we’d planned. Finally get in the room which was clean ( yes I checked the sheets before going to bed). My husband went down to get us a couple of cokes and he must have interrupted the desk clerk because she told him she needed to find another job because the job was getting to her. My husband and I both felt uncomfortable and definitely not welcomed. Upon checking out on Friday we were asked if we were checking out early. No we had only planned to stay Wed and Thursday and coming home on Friday. The desk clerk said our stay had been extended for another day and we told her no that wasn’t correct but we’d been charged. She said it would be reversed in 5 to 7 days. We called the hotel to speak with a manager but had to speak with front desk manager. This was by far the most unpleasant, unwelcoming and stressful stay we’ve ever had anywhere. I have pictures and will attempt to post.
Frequently Asked Questions About Hampton Inn Pigeon Forge
What are the check-in and check-out times at Hampton Inn Pigeon Forge?
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hampton Inn Pigeon Forge.
Does Hampton Inn Pigeon Forge offer free breakfast?
Yes, the hotel provides a complimentary buffet breakfast for all guests.
Is Hampton Inn Pigeon Forge pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Is there free parking available at Hampton Inn Pigeon Forge?
Yes, the hotel offers free self-parking for guests.
Are there fitness and recreational facilities available at the hotel?
Yes, the hotel features a free fitness center with equipment including an elliptical machine and treadmill, as well as an outdoor pool and kiddie pool.
Does Hampton Inn Pigeon Forge accommodate guests with mobility impairments?
Yes, the hotel is mobility accessible and includes an accessible parking area and elevator.
Is there free Wi-Fi available at Hampton Inn Pigeon Forge?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal for guest use.
Are there any nearby hotels similar to Hampton Inn Pigeon Forge?
Yes, nearby hotels include Hilton Garden Inn Pigeon Forge, SpringHill Suites, Fairfield Inn & Suites by Marriott Pigeon Forge, and The Inn at Christmas Place, providing guests with additional accommodation options in the area.
What attractions are located near Hampton Inn Pigeon Forge for entertainment?
Nearby attractions include Lost Mine Mountain Coaster and Mini Golf for family fun, and Smoky Mountains National Park for outdoor activities and sightseeing.
Are there nearby dining options around Hampton Inn Pigeon Forge?
Yes, guests can enjoy nearby restaurants such as Little Tokyo Restaurant for Japanese cuisine, Junction 35, Blue Moose Burgers & Wings, Tropical Smoothie Cafe, Pizza Express, and Gigi's Cupcakes for desserts and smoothies.