Garner Hotel Pigeon Forge Downtown by IHG

Reviews

• HN

  Huy Nita

  Jan 5, 2026
  4.0
  The hotel was clean and new, with an affordable price. The front desk receptionists are very welcoming. On the downside, the walls were quite thin - I could hear water flowing from the next room, which was a bit of a drawback. Overall, I'd definitely consider staying here again.
• SF

  Sharon Fentress-Bussey

  Dec 31, 2025
  1.0
  We chose this hotel because it is IHG and the complimentary breakfast which is over at 0930, there was no food before 0900. There’s hasn’t been a manager on duty (we were told when asked) for the past 2 days. This is not the standards of an IHG.
• JA

  Jasper Antolin

  Dec 29, 2025
  1.0
  Some of these receptionists are miserable and they give that energy to their customers. To start this review off, when we came back from our tourist trip, room cleaning/service wasn't fully conducted. Only thing changed was the trashcan in the small bathroom. Second, why the hell is there an old man banging on a door that connects to our room complaining about the TV being loud at a HOTEL (that's really bad for a newly renovated building, they manage to change whatever else except for the thin walls). Lastly, the price...it's expensive for no good reason, sure it's close to every tourist trap with overpriced sales, but at least make the price more reasonable WITH good reasons.
• JW

  Jeffrey W

  Dec 22, 2025
  4.0
  Positives: newly renovated hotel, sparkling clean, close to attractions, decent breakfast, dog friendly (extra $50/night), and very friendly receptionist staff (Carlotta and Georgia were so wonderful!) Negatives: thin walls, tiny room and bathroom (barely room to maneuver), and they don't recycle (in 2025... really?!?) Overall a good stay! Would give them 4 and a half stars if I could.