Business Details
About
HotelBest Western
Located in Pigeon Forge,TN, the Best Western Toni Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
2,438 reviews
5 stars
1,369
4 stars
641
3 stars
204
2 stars
97
1 star
127
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests reported clean rooms and well-maintained facilities, although some noted issues with specific areas like the pool and bathrooms.
Staff Service
Customer service experiences varied; while some staff were praised for being friendly and helpful, others were criticized for rudeness and lack of professionalism.
Amenities
The indoor and outdoor pools were popular among guests, but there were complaints about noise levels and cleanliness in the pool area.
Breakfast Quality
Breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking in space and options.
Location
The hotel is conveniently located near attractions, which many guests appreciated, but parking was often mentioned as a concern.
- JBJohn & Donna BentleyDec 24, 20252.0We just stayed in room 327. Its a suit with a king off to ots self, a queen, and a sofa bed. Room was clean, smelled good. No bugs. However, the king size bed is so worn out you can see where people have laid. Its very uncomfortable. Like sleeping on the floor. It needs a new mattress desperately. The sofa bed is crappy but every one iv seen has been. Queen was not the best but okay. Breakfast was decent. Great waffles. My kids loved them. Indoor pool and hot tub was great!! I would stay again just hopefully next time there is a new king mattress.
- DFDonna FlemingDec 23, 20255.0Clean rooms, friendly staff, loved the indoor pool. Will definitely stay here again.
- JHJosh HowardDec 21, 20255.0Some rooms were in the process of being renovated and the rooms are clean. The hotel is close to Dollywood and restaurants and there is a nice indoor pool. They have a breakfast but we chose to go to a pancake house
- GWGabriella WilsonDec 18, 20255.0I liked the hotel and their pool but the cleaners were just a tad rude other wisest 5
- ESEsther SlackDec 7, 20255.0The room was clean and comfortable. It had an indoor pool and hot tub, nice Christmas decor, and a hot breakfast. It was near tourist attractions and shopping.
Frequently Asked Questions About Best Western Toni Inn
Does Best Western Toni Inn offer free breakfast?
Yes, Best Western Toni Inn provides free breakfast to its guests.
Is smoking allowed at Best Western Toni Inn?
No, Best Western Toni Inn is a smoke-free property.
Is Wi-Fi available at Best Western Toni Inn?
Yes, free Wi-Fi is available throughout Best Western Toni Inn.
What are the check-in hours at Best Western Toni Inn?
Best Western Toni Inn is open 24 hours every day for check-in and guest services.
Where is Best Western Toni Inn located?
Best Western Toni Inn is located at 3810 Parkway, Pigeon Forge, TN 37863, United States.
What special promotion is offered by Best Western Toni Inn?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
What brand is Best Western Toni Inn affiliated with?
Best Western Toni Inn is part of the Best Western hotel brand.
Are there any nearby hiking opportunities accessible from Best Western Toni Inn?
Yes, the Appalachian Trail, a popular mountain hiking and active life destination, is near Best Western Toni Inn, providing great outdoor activities for guests.
What nearby lodging options are close to Best Western Toni Inn for additional accommodation choices?
The Norma Dan Motel is nearby, offering additional hotel and motel accommodations for travelers visiting Pigeon Forge.
How can nearby places help plan my visit to Best Western Toni Inn?
Nearby attractions such as the Appalachian Trail offer outdoor activities before or after your stay at Best Western Toni Inn, and nearby motels like Norma Dan Motel can provide alternative lodging options if needed.