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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.2
(1066 reviews)

Business Details

215 S. Illinois Avenue, Oak Ridge, TN
37830, United States
(865) 481-2468
https://www.hilton.com/en/hotels/orkdtdt-doubletree-oak-ridge-knoxville/

About

HotelDoubleTree
DoubleTree by Hilton Oak Ridge - Knoxville, in the heart of Oak Ridge, Tennessee and 11 miles west of Knoxville, is Oak Ridge's premier, full-service hotel. Our modern hotel is adjacent to the Civic Center, and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. For leisure and vacation travel, we're just a short drive from the University of Tennessee, Great Smoky Mountains National Park, Gatlinburg and Pigeon Forge. Business travelers will find us convenient to Oak Ridge National Lab and the Y-12 Site, East Tennessee Technology Park and all major area corporations. The DoubleTree hotel in Oak Ridge has large guest rooms and suites with all the comforts of home. Enjoy DoubleTree Sweet Dreams bedding and name brand amenities, Complimentary wireless high-speed internet access throughout the hotel, Room service for breakfast and dinner, Relax in our year-round heated indoor/outdoor pool. Enjoy our fitness center and business center. Colleges and Universities near the DoubleTree Hotel Oak Ridge: University of Tennessee, Pellissippi State Technical Community College, Roane State Community College. The DoubleTree Hotel Oak Ridge has a number of versatile meeting rooms, business support services and a full-service catering team to accommodate your next conference, reception or banquet. Our professional, friendly hotel staff looks forward to welcoming you to Oak Ridge, Tennessee with our special, signature warm chocolate chip cookie at check-in.

Location

DoubleTree by Hilton Hotel Oak Ridge - Knoxville
215 S. Illinois Avenue, Oak Ridge, TN
37830, United States

Hours

Reviews

4.2
1,066 reviews
5 stars
547
4 stars
314
3 stars
105
2 stars
37
1 star
63

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Carmen and Amber for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping.

Renovation Concerns

The hotel is undergoing renovations, which some guests found disruptive due to noise, while others appreciated the updates.

Room Condition

Guests reported mixed experiences with room conditions, noting issues like humidity, outdated decor, and maintenance problems.

Dining Experience

The on-site restaurant received positive feedback for its food quality, although some guests found prices to be high.
  • BM
    Brian McLeod
    Feb 14, 2026
    5.0
    I slept good but they need firmer pillows
  • JT
    John Turner
    Feb 11, 2026
    5.0
    They are doing a total renovation and it looks beautiful !!!
  • TH
    Tracy Helton
    Dec 21, 2025
    5.0
    My family and I stayed at this beautiful Doubletree in Oak Ridge Tn and it was great! We try to stay here when we come to visit family in Knoxville. We love to stay here because of the excellent service and friendliness of Carmen at the front desk and Jennifer in housekeeping. Thanks to Carmen for her warm hospitality Loyalty to the hotel and going out of her way to make sure we have the best experience each time we stay
  • MR
    Marissa Robertson
    Dec 21, 2025
    5.0
    It’s a tradition to come stay with DoubleTree Oak Ridge each year around Christmas to visit and celebrate our Knoxville family. We love this hotel and have become good friends with a # of staff. The first to come to mind is Carmon(front desk). She goes over and beyond to make sure we are having an enjoyable stay. She always has a smile on her face and willing to help with our requests. We can’t wait to come back and visit our friends and hotel next year. Also, excited to hear/see the new renovations that is happening here -This is our home away from home and always look forward to coming back and seeing our hotel friends. Highly recommend this hotel!!
  • JB
    James Bradley
    Dec 17, 2025
    4.0
    When I was here, one whole wing was under renovation. That's all well and good. The down side is that when I was in my room thr work going on was exceedingly noise. Apparently I was right next to where they were doing all the drilling and mixing. Oh well. The staff was very friendly and courteous. The food in the restaurant was a bit overpriced, but good. The construction is the only reason I didn’t give 5 stars overall....oh, and I forgot to mention that right at 8 p.m. the internet shuts off..no Netflix, no YouTube...nada.

Frequently Asked Questions About DoubleTree by Hilton Hotel Oak Ridge - Knoxville

What are the check-in and check-out times at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free parking for guests?

Yes, self parking is available for free at the hotel.

Brand Certified Facts from DoubleTree by Hilton Hotel Oak Ridge - Knoxville

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Certified March 01, 2026Yext Knowledge Graph
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