Best Western Newport Inn

Reviews

• GS

  G Sweener

  1 day ago
  5.0
  Super clean room. A stones throw from the Interstate. Walk to the restaurant. Simple evenings after driving are always welcome.
• LI

  Lockhart “Big Moose” Crumptons III

  6 days ago
  5.0
  Reasonably priced. Room was clean. Hot breakfast included.
• L

  Liam.and.Will -

  Mar 25, 2026
  3.0
  The room was a smoking room. It smelled horrible. The management does not encourage removing the smoke smell. Sheets were clean. TV had TCM. Front desk would not give a receipt when I checked out because I booked on the Best Western website and used points to pay for the room.
• CS

  C “GreyWolff” Stout

  Mar 14, 2026
  5.0
  I stopped here because I saw the billboard on the highway that had a dog print so I knew they would be dog friendly. So glad I did. Rooms are clean and roomy. I was able to get on the backside of the hotel, per other reviews, for the quiet. Front desk person that checked me in was professional and very friendly. She told me about the breakfast in the morning, and I am looking forward to that! Pet fee was $15, which I consider very reasonable.
• DA

  Donna Abbott

  Feb 16, 2026
  1.0
  I am extremely disappointed with my recent stay. My room was clearly not cleaned properly. There was visible dirt and signs that basic housekeeping had been skipped. I chose not to make a scene about it during my stay, but it definitely affected my comfort and overall experience. That said, I do want to give credit where it’s due. The breakfast was actually really good and had a nice variety, which I appreciated. What really pushed me to write this review was my checkout experience on Sunday morning. The blonde lady and the other woman at the front desk were too busy gossiping and playing on their cellphones while sitting on the couch and chair in the lobby to even get up and properly check me out. Instead of providing basic customer service, they just told me to leave my keys on the counter. I left feeling very disappointed with the level of unprofessionalism. When you work in hospitality, guests should never feel like they are a burden. Unfortunately, that is exactly how I felt when I left. I expected far better service and care than what I received here. Overall, I just wish the cleanliness of the room and customer service matched the quality of the other reviews I read about before stopping if I would've known this was the REAL way this hotel was I would have stayed somewhere else... If those things improve, this place could be a much better experience...

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